TaxHoot 

Stress free experience, great customer service, advise anyone to look into this

Working along side TaxHoot was a pleasure great bunch of folks would highly recommend them to anyone!

Taxhoot have got me a return for the last 2 tax years, was skeptical at first. But the team are really helpful and keep you update with your claim progress via email. Thank you guys for this :)

Had a fabulous service from tax hoot the staff were so helpful on both times they couldn’t be more helpful and pleasant to be fair thank you so much for your service once again

Fast and helpful, very minimal input from myself, the only thing to slow it down was HMRC

Taxhoot made the whole experience of dealing with the hmrc so easy .from start to finish i was kept upto datye with my cliam unfortanlyey not the outcome i had hoped for but still assited in bringing my accounts to date . would differnlty recommend and will be using again for any future hmrc recliams

Nothing in life is free but the service made it so simple to gain a refund and it arrived with me in no time at all - thank you, I would definitely recommend you

Having seen the review for tax hoot prior to requesting their services I was confident it would be a stressless experience, as with most tax matters this can be stressful for most people even the most experienced.

In this instance taxhoot had failed to keep me fully informed throughout the process and diligently answer my tax code queries promptly. My first query took 8 weeks to be answered, it was finally answered by taxhoot customer service. It was at this point they had highlighted the person who was dealing with my query was not the correct person to deal with it. Having prompted jack numerous times he didn’t mention or confirm the correct person to discuss the issue with. The issue was finally answered however not satisfied. Taxhoot had still failed to define the issue at hand and have not responded since following up with them 21/08/24.

Aside from the above minor issue, once again taxhoot had failed to diligently provide me with all the necessary information regarding my tax account and the process.

Taxhoot had issued an email to me confirming the rebate amount due, the amount received was significantly less than that previously advised which led me to question why. Taxhoot had noticed a HMRC refund amount pending which will be issued by HMRC directly to me. They did not notify me of this when first noticed which I assume had been after they confirmed the rebate amount. They had failed to tell me prior that this amount will be removed/disregarded from their certified rebate amount until I queried the less amount received.

Only after requesting Taxhoot review their fee for services which was 30% of the rebate amount did they confirm that their fees are based on the amount received by HMRC, again they did not convey this until I raised the issue.

I would not recommend their services to anyone based on their lack of communication and diligence in handling customer queries.

There. Team are helpful , specially Aaron
I personally highly recommend

So from my last review of Taxhoot on the 13th of June, (scroll through and you’ll find it) I was told it would be another week, so the 20th of June ish, now I’m still waiting now because apparently all payments got returned and now still nothing, on the 22nd of August I was told it would be landing in my account on the 23rd of August, then on that day was told it’s not now so should be Tuesday or Wednesday, and to make things a little worse to really make you want to never use them again I’ve just had another phone call that it could be Thursday now, it’s an absolute joke, worst experience ever and I will never use these again, and certainly won’t be recommending them, I’ll go back to Rift refunds from next year now, would t let me put zero stars so I’ve had to give them the 1

Jack was able to take the stress strain involved with trying to claim money back! Very professional, always updated me and replies when he says he will - he also managed to get back some money I was not expecting!

Thank you!

I've been with these for last couple of years and always helpfull and always in contact money always on time and also money for recommendations so win win 🏆

Great communication, no issues hassle free straight forward service.

Jack Newman was really helpful and the team got my tax rebates as described . Would highly recommend them.

Thanks
Bob

They talked me through everything very well and done everything they said they where going to and i also was going to get a charge and they sorted that out for me as well highly recommend

Always in contact with myself with updates, excellent service.

I can’t thank Taxhoot enough from Matt to all the girls who work there all very helpful five star from me

I was sceptical initially, I read the reviews and the process seemed a bit mysterious. But, four months later, after having forgotten about opening the claim, £1100 dropped into my account from Taxhoot. My only real involvement was the initial 15 minute phone call and to pass on the authorisation code I later received from HMRC.
Happy for Taxhoot to take their cut for doing the work, as it was something I would never have the time or knowledge to do

Tax hoot have helped me gain some of my tax back with no issue what so ever, simple and easy, all, the staff I have dealt with have been so helpful.
highly recommend

Taxhoot have processed two of my rebates and countless rebates for my friends, relatives and colleagues.

Never had an issue, theyre quick to process and have a great referral program.