We are so happy we moved to TaxZap. Having previously paid £750 for my tax return through an accountancy firm who didn't care and made countless mistakes it was a relief to do it myself and book in a... See more
Company replied
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See what reviewers are saying
First Class Service. Submitted my details and within days I had a notification of Tax rebate. Tax refund paid into my Revolut Account within hours of submitting IBAN. Well done Taxzap, I cannot pr... See more
Company replied
I have used tax app services for 2 years in a row now and have been pleasantly suprised at how smooth the process was. Im a sole trader and often procrastinate my tax return and unorganised in prepara... See more
Company replied
Taxzap made my tax refund process extremely easy. It took less than 15 minutes to submit all of my required information. Within 10 days my return was submitted to hmrc and around 8 weeks later my refu... See more
Company details
Written by the company
TaxZap is a tax preparation platform designed to eliminate the stress of UK self-assessment returns. Our mission is simple: make tax filing fast, affordable, and stress-free for everyone. We've transformed what used to be a dreaded annual task into a quick 10-15 minute process. Our tech-first platform allows you to file directly to HMRC without needing an accountant, though professional review is available if desired. Built with a clean, intuitive interface for the digital generation, TaxZaps delivers enterprise-grade accuracy with consumer-friendly simplicity at unbeatable value. Looking ahead, we're developing a native app specifically for Making Tax Digital for Income Tax, ensuring everyday users can seamlessly comply with HMRC's digital requirements without requiring tax professionals. This represents our continued commitment to democratising tax compliance through innovative technology. Whether you're a freelancer, contractor, or anyone completing self-assessment, TaxZaps removes the complexity and anxiety from tax returns. Our platform combines speed, simplicity, and direct HMRC integration to deliver a genuinely stress-free experience. Join thousands of satisfied users who've discovered the easier way to handle their UK tax obligations. Ready to zap the stress out of your taxes?
Contact info
Office 167-169 Great Portland Street 5th Floor, W1W 5PF, London, United Kingdom
- support@taxzap.com
- taxzap.com
4.6
Excellent
159 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Refund not paid yet
Process completed, 19 July and I'm still waiting to get my funds back.
19 July 2023
Unprompted review
Reply from Taxzap
Thanks for the feedback Shelley, we strive for excellence and realise that we fell short of this in your case. We will strive for better. As a small Irish business we really appreciate you using our services. All the best, Conor.
I really enjoyed using Taxzap
I really enjoyed using Taxzap. It made everything so easy for me and my rebate was in my revolute within a few days. I will definitely use them again in the future!
23 June 2023
Unprompted review
Reply from Taxzap
Thanks so much for using our services, all the best, Conor.
Support
The customer service/support has been incredibly helpful, always providing me with prompt and effective solutions without leaving me hanging. Thank you so much, team! You are amazing!
18 March 2023
Unprompted review
Reply from Taxzap
Thanks so much for your kind words Thai. We really appreciate it.
All the best,
Conor
Very good service and quick feedback…
16 March 2023
Unprompted review
Reply from Taxzap
Thanks so much for the positive review of our small Irish business Smail.
All the best,
Conor
Reply from Taxzap
Thanks so much for the positive review.
We really appreciate it.
All the best,
Conor
Reply from Taxzap
Thanks so much for the positive review Jason.
We really appreciate you taking the time to leave a review for our small Irish business.
All the best,
Conor
Fast and easy.
3 February 2023
Unprompted review
Reply from Taxzap
Thanks so much for the positive review Marian.
We really appreciate you taking the time to leave a review for our small Irish business.
All the best,
Conor
Couldn’t be more happy to working to…
Couldn’t be more happy to working to work together on this as I was a little lost and confused on how to complete everything myself, but this team did it!!! And set me on the right place much love my friends :)
6 March 2023
Unprompted review
Reply from Taxzap
Thanks so much for the positive review Marius.
We really appreciate you taking the time to leave a review for our small Irish business.
All the best,
Conor
Reply from Taxzap
Thanks so much for the positive review Steven.
All the best,
Conor
Very easy to deal with
Very easy to deal with. Quick and hassle free. Thank You for your help.
21 February 2023
Unprompted review
Reply from Taxzap
Thanks Andrejs,
A positive review really helps a small business like ours.
We really appreciate it.
All the best,
Conor
Reply from Taxzap
Thanks so much for the kind words Pedro.
Have a lovely week.
All the best,
Conor
Reply from Taxzap
Hi Natasha,
We are delighted to hear you had a really positive experience with TaxZap.
Thanks so much for using our small Irish business.
All the best,
Conor
Extremely intransparent process...
Extremely intransparent process and their fees are way too high. Do it yourself, you'll get more money back and won't have to pay their horrendous fees.
10 February 2023
Reply from Taxzap
Hi Lucas,
I am unsure how our process can be more transparent. We have all pricing clearly highlighted on our landing page, and you have to agree to our terms and conditions before filing?
We also have the lowest fees in Ireland and over 120k+ happy clients. So we feel this review is defamatory and extremely unfair. We would appreciate it if you amended your review to reflect this.
Regards,
Conor
Absolutely no communication from the…
Absolutely no communication from the company for weeks and when they eventually did respond it still took nearly two weeks to get a refund, no phone number to call, I will be reporting to IAASA
I wrote this Review in 2023, and literally just got a reply in 2025! Kind of backs up my point don’t you think
15 February 2023
Reply from Taxzap
Hi there,
We have records of multiple emails going to your inbox.
Please check your spam folder. We were requesting you enter your bank details and ID verification for weeks. We do not have a phone line and offer 24/7 email support instead.
We feel this review is unfair given the above information. We would appreciate if you removed or amended your review.
Regards,
Conor
Co-Founder
Effortless..
They took over everything and handled it well. No complications. Had money in my account less than two weeks after starting process with them.
25 October 2022
Unprompted review
Reply from Taxzap
Thanks so much for your kind words.
The team were delighted to hear you had such a positive experience with us.
Have a lovely weekend.
All the best,
Conor
Best decision I've made this year
This process was so easy I would never have done it myself got nearly €900 tax back. fantastic company I would recommend highly.
1 December 2022
Unprompted review
Reply from Taxzap
Thanks so much Bill.
Delighted to hear you had such a positive experience with us.
Hopefully next time we can get you an even bigger refund.
All the best,
Conor
First Class Service.
First Class Service.
Submitted my details and within days I had a notification of Tax rebate.
Tax refund paid into my Revolut Account within hours of submitting IBAN.
Well done Taxzap, I cannot praise your service enough.
For any sceptics (and I am definitely Sceptic) this is as legit as it gets. Contact Taxzap straight away!
28 November 2022
Unprompted review
Reply from Taxzap
Thanks so much for the extremely kind words.
I read this out to our staff and I think you have made their week!
Have a lovely day.
All the best,
Conor
Great customer service & Rapid response times
Rapid response times, amazingly found overpayment for me from 2 years ago which ‘Irish tax rebates’ couldn’t or just didn’t bother to find.
Very happy overall with TaxZap
29 November 2022
Unprompted review
Reply from Taxzap
Thanks so much Shahram.
We really appreciate your kind words.
Hopefully we can find you an even bigger refund next time.
All the best,
Conor
Would highly recommend this service
15 October 2022
Unprompted review
Reply from Taxzap
Thanks so much Melissa,
We really appreciate you taking the time to leave a positive review.
All the best,
Conor
Superb results n customer service
14 September 2022
Unprompted review
Reply from Taxzap
Thanks so much for the positive review Robert.
We really appreciate you taking the time to leave a review for our small Irish business.
All the best,
Conor
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