Teachable Reviews 1,060

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the platform easy to use for hosting courses and appreciate its flexibility in customization and tracking student progress. Some users highlight the platform's effectiveness in turning knowledge into professional online courses and its intuitive design. Additionally, some customers have experienced responsive and helpful support, with issues being resolved in a timely manner. However, a significant number of people were dissatisfied with the pricing, noting frequent and substantial increases that make the service expensive. Some reviewers also expressed frustration with customer service, citing slow response times, unhelpful interactions, and the lack of human chat support. The user experience and website functionality also received mixed feedback, with some reporting bugs, clunky interfaces, and a lack of design features or intuitive navigation.

What people talk about most

User experience

Consumers find the user experience to be ambiguous. Many reviewers appreciate the easy setup, clean... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick and... See more

Price

Clients share negative opinions on price, consistently expressing dissatisfaction with increasing costs and... See more

Based on these reviews

Rated 3 out of 5 stars

Teachable is a good place to host courses, but there are lots of bugs that have remained unresolved for years (buttons not working automatically on sales pages despite being setup correctly, courses... See more

Company replied

Rated 3 out of 5 stars

Customer service has become terrible. AI runaround. Edit: Mary did reach out to me 3 days after my initial request. Your customer service used to be one of the best things about the site. Please str... See more

Company replied

Rated 3 out of 5 stars

Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more

Company replied

Rated 3 out of 5 stars

It's a nice and easy to use platform that does the job. But the recent price increase has made it quite expensive. There are also very few design features to make individual lessons pretty. PS: J... See more

Company replied


Company details

  1. Software company

Written by the company

Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.

Teachable: Online Courses and Coaching

Written by the company

Share what you know.™
Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.

Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kind

Kind, fast and efficient

29 October 2025
Teachable logo

Reply from Teachable

Hi Angela, thank you for taking the time to share your feedback! We really appreciate you choosing to use our platform.

Rated 5 out of 5 stars

Lovely experience

Lovely experience

6 November 2025
Teachable logo

Reply from Teachable

Hi Pat, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 1 out of 5 stars

Teachable is frustrating and wastes my…

Teachable is frustrating and wastes my work time.
So many things don't work and are confusing and it costs a fortune, not worth it. Run away. Support is often not available and unresponsive. The ai chat bot has given me incorrect information and it's over-the-top-helpful language while not helping at all is super annoying.

6 November 2025
Teachable logo

Reply from Teachable

Hi there, I am sorry for the delay you experienced with support. We are investigating this now and will reach out to you directly. We will also pass your feedback on our AI to the team so we can continue to improve that resource. We’ll be in touch soon.

Rated 5 out of 5 stars

Sunny was my AI assistant

Sunny was my AI assistant, nice!

5 November 2025
Teachable logo

Reply from Teachable

Hello Eva, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform!

Rated 2 out of 5 stars

The price has gone up and the offerings…

The price has gone up and the offerings are diminished. I probably won't be continuing when my current subscription expires.

5 November 2025
Teachable logo

Reply from Teachable

Hi Debbie, thanks so much for your feedback; we will reach out to you directly. We will also pass your pricing feedback to the team. We'll be in touch soon.

Rated 5 out of 5 stars

I love Teachable

Teachable is always trying to do a better job, always evolving and growing. They are my partner in my business.

4 November 2025
Teachable logo

Reply from Teachable

Thank you so much for taking the time to share your feedback. We truly appreciate you choosing Teachable and are so glad to be your partner in business!

Rated 3 out of 5 stars

Okay platform

Platform as a whole is okay but Teachable is slow to respond to service tickets and there are simple bugs in the platform around module skipping and certificates that aren't being fixed, but greatly devalue courses and the user experience.

5 November 2025
Teachable logo

Reply from Teachable

Hi James, I’m sorry for the delay you experienced with support and for the frustration caused by the issues you mentioned around module skipping and certificates. We’re looking into this now and will reach out to you directly.

Rated 5 out of 5 stars

The platform is really easy to navigate…

The platform is really easy to navigate and creating courses is fast and easy. My only concern in marketing my courses effectively.

28 October 2025
Teachable logo

Reply from Teachable

Hi Anaika, thank you very much taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars

We’ve been using Teachable for years

We’ve been using Teachable for years. They always pay us exactly on time and are there for us and our students when needed!

5 March 2025
Teachable logo

Reply from Teachable

Hi there, thank you for taking the time to share your feedback! We truly appreciate you choosing to use our platform.

Rated 1 out of 5 stars

No human customer service

No human customer service and I have a financial issue. They respond days later and repeat the same bad answers the A.I. gave...

3 November 2025
Teachable logo

Reply from Teachable

Hi Will, I am sorry for the delay you experienced with support. We are investigating this now and will reach out to you directly. We will also pass your feedback on our AI and support docs to the team so we can continue to improve those resources. We’ll be in touch soon.

Rated 5 out of 5 stars

Confident resolution

My query was answered promptly and I was able to resolve it fairly confidently

4 November 2025
Teachable logo

Reply from Teachable

Hello Anita, thank you so much for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 4 out of 5 stars

I'm getting closer to perfect!

Im working on getting more to do on the site. I will certain to be nearer to the big five-in-a-row soon enough as I gain greater experience

3 November 2025
Teachable logo

Reply from Teachable

Hi Nicholas, thank you for taking the time to share your feedback! We very much appreciate you choosing to use our platform.

Rated 5 out of 5 stars

Easy to manage my website

Easy to manage my website. If you have any questions, the support team is very reactive and caring.
Unfortunately, the annual membership fee has doubled this year.

24 October 2025
Teachable logo

Reply from Teachable

Hi Chrystele, thank you very much for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars

Incredible platform

Very easy to use, highly recommend ✨️👌

1 November 2025
Teachable logo

Reply from Teachable

Hi Othiniel, thanks so much for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars

It was easy to navigate and I feel that…

It was easy to navigate and I feel that I am going to have a great experience utilizeing this opportunity and look forward to all of the knowledge that is store for me and others in this learning experience.

30 October 2025
Teachable logo

Reply from Teachable

Thank you for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars
Teachable logo

Reply from Teachable

Hi BH, thank you for taking the time to share your feedback on your experience! We appreciate you choosing to use our platform.

Rated 1 out of 5 stars

I got nothing but a fat bill

I got nothing but a fat bill, don't know what they have actually done!!!!

21 October 2025
Teachable logo

Reply from Teachable

Hi there, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email producthelp@teachable.com with more info about your issue and we will look into it ASAP.

Rated 5 out of 5 stars

I think this is the right decision that…

I think this is the right decision that I take in my life this program and help me a lot to improve my careers in my financing

13 October 2025
Teachable logo

Reply from Teachable

Hi Eilysaine, thank you very much for taking the time to share your feedback! We appreciate you choosing to use our platform.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look