Team Feet Reviews 179

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Beware! Using this company in the uk will mean you pay an additional unexpected VAT/import duty bill which they will not tell you about

Rated 3 out of 5 stars

The correspondence is a little confusing. I paid for early shipping. Then I made another order a couple of days after. Then I was informed both orders would be sent on the 15th of April. When I questi... See more

Rated 5 out of 5 stars

Great and quick communication, awesome design skills and super fast shipping. Product looks exactly as expected and I know are good quality as have socks from 5 years ago that are still going strong.... See more

Rated 5 out of 5 stars

Great communication fast responces and products were beter that i expected. Really pleased . So many people commentes and asked who made them i have allready refered a handfull of people. Thankyou i... See more

Company replied

Company details

  1. Sportswear Shop

Written by the company

The only custom socks built to handle the demands of modern teams, both on and off the field. We're on a mission to take custom socks to the next level. Join the team.


Contact info

3.6

Average

TrustScore 3.5 out of 5

179 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I would have liked to know when placing…

I would have liked to know when placing my order if some items were not available rather than receive an email days later that I had been refunded for these. Otherwise quality of what did come was good and service delivery was good

4 November 2020
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Reply from Team Feet

Thanks for the feedback Jacqueline. Yes unfortunately we were lead to believe we had more stock allocated for our finals campaign than we did. Due to the significant demand we ended up running short on a couple of designs, and we figured it was worth refunding for those rather than keep you waiting.

Rated 1 out of 5 stars

Still waiting!

Haven’t received socks as yet still waiting !

19 October 2020
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Reply from Team Feet

Hi Janice, we prefer our customers to get in touch with us directly to enquire about the status of their orders. Sendle's delivery times are on the slower side at the moment. Your order was placed 6 days ago so we would expect delivery shortly.

Rated 5 out of 5 stars

Fantastic service and socks

Fantastic service and socks. Tim is highly professional and adaptable to customer needs - a large reason why I have placed multiple orders over the last couple years and will continue to do so.

29 September 2020
Unprompted review
Rated 4 out of 5 stars

Hi Teamfeet

Hi Teamfeet,
I have received my parcel and I’m must say despite the long delay, the quality is as expected and I’m am very happy.

24 August 2020
Unprompted review
Rated 2 out of 5 stars

Good product but do not buy outside of…

Good product but do not buy outside of Australia as I paid almost as much for shipping as the product itself.

30 July 2020
Unprompted review
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Reply from Team Feet

Hi Ryan, as discussed we're unsure why UK customs appied such a high import duty for your particular order. As you know we also offered to send a free set of socks as compensation. I also eplained that additional customs fees are only applicable in certain cases, and this is clearly outlined on our website.

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