TeaVivre Reviews 

549
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Well up till about a year ago I was a Longjing advocate for TeaVivre, but a sample of Chun Ya (Spring Bud) well all I can say is 3 orders of 400g Chun Ya and I’m not looking back. IMHO I believe it (i... See more

Rated 5 out of 5 stars

TEAVIVRE offers premium teas, and the Silver Needle has become a favorite for my morning cup. The generous samples included with each order are a wonderful bonus and a great way to discover other teas... See more

Rated 5 out of 5 stars

The quality of the product is insane! wonderful packaging and amazing tea. Couldn't ask for better. I ordered the tea resin and a mandarin orange pu erh sample, both were in great conditions and displ... See more

Rated 5 out of 5 stars

Admittedly, I'm a tea snob. I hunt endlessly for the best loose leaf distributor, both on-line and in cities when I travel. I lived in Shanghai for a year and found wonderful teas. I returned home and... See more

Company details

  1. Tea Shop

Written by the company

Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

549 reviews

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4.9

All reviews

(549)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

A loyal customer since 2022

I have been their customers since 2022. The selection is amazaing, and the responses from order confirmation, shipping, and delivered are notified. More importantly, if there is any issues, their customers support will assist and response promptly. Definitely my first choice to buy teas.

5 August 2024
Rated 5 out of 5 stars

Great selection, excellent value, and first rate customer service

I have been ordering from Teavivre for many years and have never been less than totally satisfied. Teavivre offers a great selection of teas at a good value. Shipping from China is fast and reasonably priced. Their customer service is absolutely first rate and would beat that of many big name companies hands down.

4 August 2024
Rated 4 out of 5 stars

Good service

My first order I did not receive tracking. I e-mailed TV and I received tracking for my second order. My order, even from China only took about 10 days. I am happy about that. The teas were good.

1 August 2024
Rated 2 out of 5 stars

Not Fresh

The Long Jing tea that we received was not very fresh. We have ordered this tea quite a few times and it has always been very fresh. Not sure what happend this time.

26 July 2024
TeaVivre logo

Reply from TeaVivre

Thank you so much for your continued support of Teavivre. I'm glad we were able to clarify the differences between the Long Jing teas you mentioned.

The Long Jing you purchased previously was our regular version, known for its vibrant emerald green color. However, the one from your recent order is our Award-Winning Premium Dragon Well Long Jing Green Tea, which has a more yellowish-green hue. This variation is due to differences in the picking grade and production method:

The regular Dragon Well Green Tea is typically harvested from late April to May, with larger leaves, giving it a greener color and an orchid-like fragrance.

The Premium Dragon Well Long Jing Green Tea you recently received was picked in mid-April. Its production method produces a yellowish-green color and a distinctive stir-fried bean and chestnut aroma.

I hope you enjoy both types of Long Jing tea!

Rated 5 out of 5 stars

Great teas

Great, high-quality teas, nicely packaged, smooth shipping and delivery. I am a happy returning customer.

21 July 2024
Rated 5 out of 5 stars

Quality fast service

Quality fast service. Exact product ordered and received. Website still remembered previous orders and favorites. Even though it's been a while.

18 July 2024
Rated 5 out of 5 stars

2 things this company does well

There are 2 things this company does well: highly visualized and informative online catalog with lots of useful information, reviews and details, and a great service experience - as a customer I always feel free to contact the company on any issue, and I always receive answers and solutions that leave me satisfied, including replacements to the stuff that I had previously purchased and felt not quite happy with.

15 July 2024
Rated 5 out of 5 stars

Excellent Choice for Premium Teas at Value Prices!

The first time I placed an order from TeaVivre.com was in September 2020. Because of their excellent customer service and the quality and value of teas they offer, I've place 11 more orders as of August 2024. They offer frequent discounts and sales events and have a customer loyalty point system and option to get free shipping. I would highly recommend considering TeaVivre.com when looking to make your next tea purchase.

14 July 2024

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