TechInsurance Reviews 

316
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated agents for being extremely responsive, helpful, and efficient when managing policy requests and quick renewals. Consumers note that the friendly support team answers questions promptly and makes the entire insurance setup process completely smooth and easy. However, some people mentioned that getting timely responses after the initial sale or receiving quotes sometimes required a lot of personal follow-up and extra effort. A few reviewers also noted occasional instances where representatives were unresponsive or unhelpful when dealing with more specific requests outside of standard policies.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that agents are extremely helpful, responsive, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive agents who... See more

Response time

People report positive experiences with response time, frequently highlighting that agents are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy cost affordable insurance, great service. Holly was great to work with. She was responsive even though it was the holidays and easily addressed my questions. This is my second time purchasing bus... See more

Rated 5 out of 5 stars

Holly Burton was great to work with for my insurance request. She was efficient with my time and provided quotes quickly within the same or one business day. She made the process easy and painless.... See more

Rated 5 out of 5 stars

Paola was extremely helpful. We got our insurance signed up within 1 day. She custom made everything per our request. Highly recommend this company and rep.

Rated 5 out of 5 stars

The overall process was easy from start to finish. What really made the experience that much better was the assigned agent (Holly) who was extremely responsive and was very adept at making sure I had... See more


Company details

  1. Insurance agency
  2. also in
  3. Business insurance company
  4. Commercial Insurance Company
  5. Insurance broker
  6. Insurance company
  7. Liability Insurance Company

Written by the company

TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place. Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

316 reviews

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4.5

All reviews

(316)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Holly Burton was excellent

Holly Burton was excellent. She communicated often. She navigated a very complex set of coverage requirements and was able to get me covered at a reasonable price, with a top-quality organization, and very quickly!

Excellent job Holly!

18 June 2024
Rated 1 out of 5 stars

BEWARE U have to pay agent commission

The BS of having to pay the agent directly is a slap in the face, The insurer should pay the agent not the client.

18 May 2024
TechInsurance logo

Reply from TechInsurance

Hello Chris,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we may not have answered all your questions to full satisfaction regarding your policy. The possible service fees are determined by the business class, state and total premium, but please expect your account manager to reach out for a follow up if they have not already done so. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 5 out of 5 stars

Teamwork and Customer Satisfaction First

I began working with Kim on my original quote. But she was out of office the next day. Holly filled in for her and made sure everything was completed, even after hours. I have used your services in the past. This is one of the reasons that I came back.

15 May 2024
Rated 3 out of 5 stars

The renewal process on 2 policies could…

The renewal process on 2 policies could have been better.

3 April 2024
TechInsurance logo

Reply from TechInsurance

Hello Claud,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Our customer care and approach is one of continuous improvement so as to better address any gaps in communications, such as what might have occurred here in your recent renewals. We gathered from your account manager there was some required language in the process that needed clarity, and which we've adjusted for the next instance. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 5 out of 5 stars

Great experience!

The team at TechInsurance was very helpful and very responsive! The application was clear, concise, and easy to naviagate. The process was fast and professional.

17 April 2024
Rated 5 out of 5 stars

Multiple businesses covered with TechInsurance

This is my second business to need insurance with TechInsurance. They really are fantastic. I worked with Paola C who made numerous updates to my policies till the quotes were the best price covering exactly what I needed. I'd recommend TechInsurance as your first stop for insurance. Then when you compare them with someone else you can confirm what I always do: they already showed you the very best price you were going to find!

3 April 2024
Rated 1 out of 5 stars

poor customer service

no response to a request for clarification on the application

19 March 2024
TechInsurance logo

Reply from TechInsurance

Hello Dan,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Our customer care and approach is one of continuous improvement so as to better address any gaps in communications, such as what might have occurred here. Please expect your account manager to send another follow up if they have not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 1 out of 5 stars

I really don't understand my renewall process

I really don't understand what is going on with my insurance renewal. I have received emails from techinsurance, insureon, the hartford and more. And calls from a different agent all together I think. I have no idea if another agent has taken over my account. It's all pretty confusing. I'm not sure if I signed up for 2 different policies or it's the same policy.

6 March 2024
TechInsurance logo

Reply from TechInsurance

Hello Scott,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We reached out to your account manager and gathered your current providers are the primary contacts for your policies and not all their messaging routes back to Insureon. Your account manager is dedicated to assist you, however, and will have sent a follow up to discuss your account. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 5 out of 5 stars

The whole process is straight forward

The whole process is straight forward, a reminder was sent a month ahead of time with application form. The agents were able to complete the policy renewal within two business days when the application was submitted.

15 February 2024

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