TechInsurance Reviews 

317
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated agents for being extremely responsive, helpful, and efficient when managing policy requests and quick renewals. Consumers note that the friendly support team answers questions promptly and makes the entire insurance setup process completely smooth and easy. However, some people mentioned that getting timely responses after the initial sale or receiving quotes sometimes required a lot of personal follow-up and extra effort. A few reviewers also noted occasional instances where representatives were unresponsive or unhelpful when dealing with more specific requests outside of standard policies.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that agents are extremely helpful, responsive, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive agents who... See more

Response time

People report positive experiences with response time, frequently highlighting that agents are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy cost affordable insurance, great service. Holly was great to work with. She was responsive even though it was the holidays and easily addressed my questions. This is my second time purchasing bus... See more

Rated 5 out of 5 stars

Holly Burton was great to work with for my insurance request. She was efficient with my time and provided quotes quickly within the same or one business day. She made the process easy and painless.... See more

Rated 5 out of 5 stars

Paola was extremely helpful. We got our insurance signed up within 1 day. She custom made everything per our request. Highly recommend this company and rep.

Rated 5 out of 5 stars

The overall process was easy from start to finish. What really made the experience that much better was the assigned agent (Holly) who was extremely responsive and was very adept at making sure I had... See more


Company details

  1. Insurance agency
  2. also in
  3. Business insurance company
  4. Commercial Insurance Company
  5. Insurance broker
  6. Insurance company
  7. Liability Insurance Company

Written by the company

TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place. Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(317)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Refused to issue a COI

Representatives refused to issue me a COI and sent me to the carrier instead. Carrier says the broker has to issue the COI. I continue to be ignored by techinsurance. There is no phone number to call it's all email based responses with no accountability.

6 September 2024
Unprompted review
TechInsurance logo

Reply from TechInsurance

Hello Cassio,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. We encourage you to call us at (800) 688-1984 to help resolve your current issue as we do not have enough details from this review to find your account in our system. We appreciate your interest and look forward to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 5 out of 5 stars

First-Time Small Business Owner

Getting business insurance for the first time can be daunting, overwhelming, and other kinds of emotions, especially when you don't know how to categorize the consulting you do as it doesn't fit in a neat box. I had a lot of questions about the different types of coverage and policies. Holly was patient through them all and kindly walked me through the types to help me decide on what I needed and the level of coverage.

2 July 2024
Rated 1 out of 5 stars

What "experience?" I haven't received…

What "experience?" I haven't received anything from them.

10 July 2024
TechInsurance logo

Reply from TechInsurance

Hello Randy,

Thank you for sharing your thoughts with Insureon, your #1 marketplace for small business insurance. Your current providers are the primary contacts for your policies, but please expect a follow up from your account manager to go over account details and communication if you have not already received it by the time of this response. We appreciate your time and consideration and look forward to continuing to support you and your business needs.

Yours Sincerely,
The Insureon Team

Rated 5 out of 5 stars

Phenomenal service

Really simple, and easy to use interface and process. Interactions with actual people vs. artificial intelligence is a nice touch and rare to encounter anymore. Flawless experience.

8 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look