Teemill Reviews 4,198

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 720 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including t-shirts, hoodies, and jumpers, noting their comfort, good fit, and pleasant colors. Many people also highlight the superb customer service, describing it as responsive, helpful, and quick to resolve issues like wrong sizes, missing items, or delivery problems. The ordering process is often found to be easy, and the company's ethical approach to sustainability is highly appreciated by consumers. However, some customers experienced issues with product quality, such as lighter colored items shrinking, stitching defects, or items arriving with marks or holes. There were also instances of slow customer service responses, missing orders, or delivery delays, particularly for time-sensitive bulk orders, leading to frustration for some. Additionally, a few people noted difficulties with sizing, especially regarding international conversions, and limited mock-up options for women in the free membership.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many praising the excellent quality of... See more

Customer service

People report positive experiences with customer service, highlighting excellent, professional, and helpful... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report quick order processing and delivery,... See more

Quality

Consumers generally express satisfaction with product quality, frequently praising the excellent quality of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick turnaround... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Rapanui's clothes, which are great quality and pleasant colours. They are good value too, especially if bought in multiples. I would like better access to my account, but I have found customer... See more

Rated 4 out of 5 stars

Order placing is very easy, but not being able to combine ReMill codes with other discounts is a bit naughty. Customer services responses when you need them are really slow initially, nowhere... See more

Company replied

Rated 5 out of 5 stars

Could not rate Teemill highly enough. Easy to build your store, wide range of QUALITY products (I’ve had the samples myself and love wearing the T-shirts and Hoodies!), excellent range of useful plugi... See more

Rated 5 out of 5 stars

Excellently customer service. Ordered wrong size, sent back for an exchange but I made an error of not clicking the right options but they reached out to double check it was correct which it wasnt the... See more


Company details

  1. Printed clothing store

Written by the company

Teemill is a website package for selling t-shirts online. You get a customisable store and when your designs sell, we print and ship direct. It's Free!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Company

Great Company, I have just started transitioning my wardrobe over to 100% organic cotton, I have received excellent customer service and am very happy with the clothes I have bought so far. I would love to see more colours available, a yoga range and 3/4 length sleeve t-shirts with a boat neck, I have to shop elsewhere for these, would rather shop from Rapanui 😊

26 May 2026
Unprompted review
Rated 4 out of 5 stars

Love Teemill

I'm a huge fan of the ethics and quality of this company. I integrate Teemill into my Shopify store so every time a customer places an order, it's seamlessly processed and printed by them. Sustainability is incredibly important to me and Teemill is the best supplier I've found.
At times their customer service can be a little slow, especially with wholesale orders.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a size to big

I ordered a size to big , so only wanted to exchange to a smaller size well impressed with how quick customer service got back to me and how easy it was to send it back .

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great response

A problem with an order was adressed in a quick, adequate and generous way. Really exemplary handling of this by Dan in customer service.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Waders on parade

My grandson's a very keen ornithologist and his favourite birds are waders. So I've bought him the waders T-shirt (XL moss green) and jumper (khaki) for his birthday.He hasn't received them yet, but I'm delighted with the quality of both. I appreciate the environmental credentials of SilhouetteClothing and Teemill.

22 May 2026
Unprompted review
Rated 4 out of 5 stars

Great

Great. Order came quickly and a return was processed- would use again. The tshirt we kept is lovely quality.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service five stars

I haven't bought yet as I needed to check measurements, but I got an immediate acknowledgement of my email and another very friendly one with the information required first thing next morning. On that basis, I give ***** for customer service.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

I wish I’d known about the shop before

I wish I’d known about the shop before. Quality prints, love the cotton, lots of style and colour options for t-shirt, delivered quickly, refunded quickly, lovely sustainable packaging (biggie), professional responses to query. Shame about the big jumper that I had to return, the armpit comes down to the waist area but the t-shirts are of good sizing. I ordered 3 tees for my husband which he loves, I ordered 1 v neck, wish there are more v-neck for F options

22 May 2026
Unprompted review
Rated 5 out of 5 stars

I’m a huge fan of the wildlife trust…

I’m a huge fan of the wildlife trust t-shirts and have quite a collection. The quality is great and they look very nice. I recently purchased a relaxed fit t-shirt. The guide recommended a size 14. When it arrived it was huge. Ashleigh was brilliant and helped me return it. I have ordered a size 8 which is a first for me. I love the design and quality, but the relaxed fit was very confusing.

21 May 2026
Unprompted review
Rated 4 out of 5 stars

I like the environmental ethos of the…

I like the environmental ethos of the company, it states: "Certified organic cotton t-shirt. GM-free. Not tested on animals. Does not contain animal-derived products. Material made in a renewable energy-powered factory, audited for a wide range of social and sustainability criteria. Made to be remade - scan the QR code in the care label to send it back when worn out". What a great idea. My only grumble is that the customer service response was very slow, but once they made contact the resolution was great.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a child’s hoodie from Teemill…

Purchased a child’s hoodie from Teemill which arrived on time as stated but there was a problem with it. Sent them a message and it was dealt with straight away and replacement is on its way well done Teemill, I would recommend this company thank you

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service IS great, just give them time

Despite my fears of lack of response and difficulty contacting teemill/rapanui…and poor customer service reviews I’d like to say an actual human persisted in calling me to rectify a problem with an unfulfilled order! And a really nice one too! Christina in customer service did all they could to get to bottom of problem and resolve very kindly. Thank you Teemill CS for getting intouch directly when I had an order problem. Give this small business time. They do persist in getting in touch it might just take them longer that the big giants and automated responses.

20 May 2026
Unprompted review

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