Dealing with Tegs has become my preferred go to for tools. Always a fair price and awesome service. Never had issues with deliveries or follow up. Perhaps you might find a slight lower price, i... See more
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See what reviewers are saying
top of the line great place to buy from online no issues saw arrived as expected best deal period 10" cordless milwaukee miter saw tool only $499.00 can't get it on sale for less than $600 tool only I... See more
Excellent experience! I ordered the 20 gallon parts washer to use as a sink in my pottery studios. It's so perfect! I thought it was orange on the site but when I opened up the box, it was the most... See more
Company replied
Had a bit of an ordering mishap with Tegs, but they made it right. Completely satisfied. I order a lot of tools online and most other retailers would have just gone and cancelled my order a... See more
Company details
Information provided by various external sources
Whatever you're looking for, you'll find it here. We carry all the top brands, and are your go-to store for hard-to-find tools. Shop in-store or online!
Contact info
1361 Rymal Road East, L8W 3N1, Hamilton, Canada
- 905-388-0784
- sales@tegstools.com
- tegstools.com
4.2
Great
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Customer Comes First at Tegs!
Outstanding service and support! I found a lower price for the same tool kit from another supplier the same day that I received my shipment from Tegs and they refunded the difference... No questions asked! Needless to say I'm going to continue to give my business to a company that offers that level of customer support! Great website. Great service!
11 August 2018
Unprompted review
Great service
Great service
Gabe Chaimovitz from the customer service has been really helpful. Only reason I gave four star was because the delivery service was complicated. The carrier forgot to deliver it to my door I had to call to ask them to deliver my order to my door. They told me that the product was delivered for 3 days while clearly it wasnt.
10 August 2018
Unprompted review
Undecided at this point...
Item ordered online Aug. 1, 2018.
Email received Aug. 2 - "Order Processing"
Checked order status Aug. 7 - still "processing"
Sent email (sales @ tegstools . com) requesting estimated ship date Aug. 7.
No response to email by end of business day Aug. 8 - only an auto-generated email asking "How many stars would you give tegstools.com?".
Until I receive a shipment confirmation, verified by UPS tracking, after one week of waiting, I can't honestly say this has been a smooth transaction. Nothing can make up for the ignored email...
9 August 2018
Unprompted review
Reply from TEGS Tools & Machinery
Hi Mark, unfortunately automated emails are not always timed correctly and we do apologize for that. The request for review isn’t supposed to be sent until after the order has shipped.
The item you ordered was clearly stated as back ordered which generally requires 7-10 days before we receive at our store and can ship it out. Your email was received regarding at ETA request and wasn’t ignored. We stive to respond to emails within one business day.
In fact the product arrived today and is expected to ship tomorrow. You’ll receive an email tomorrow with tracking information once it’s available.
Thank you
Excellent to deal with
Excellent to deal with, shipped product promptly, would buy from them again for my next tool purchase
7 August 2018
Unprompted review
I was looking for a Milwaukee battery…
I was looking for a Milwaukee battery chainsaw so I found this company that had some in stock. When I called I was asking some more information and wow I was very shocked. The gentleman that answered the phone help out alot. So I purchased it. Cant wait to used it. And yes I would recommend to buy from this company. Delivery was fast and pricing was great. Thank you.
27 July 2018
Unprompted review
Excellent service A+++++++
24 July 2018
Unprompted review
Excellent service and price
Excellent service and price! Thank you very much.
20 July 2018
Unprompted review
Reply from TEGS Tools & Machinery
Thank you and thanks for taking the time to write the review!
Product as expected and fast delivery.
10 July 2018
Unprompted review
Customer service is one of the best!
7 July 2018
Unprompted review
Good products and service.
5 July 2018
Unprompted review
Good People Good Business
The staff at Tegs is great, their communication on orders is very good and fast.
Their pricing is usually pretty good, the odd time they'll be more expensive but all the other benefits of working with them outweigh the difference.
We have been ordering from them regularly since early 2017 and have nothing negative to say.
26 June 2018
Unprompted review
Fast shipping.
Fast shipping.
Once my order was placed, I quickly received a confirmation email. 2 days later, my package arrived at my door.
Quick, hassle free service.
25 June 2018
Unprompted review
Excellent
Excellent – no reservations, I would recommend this company to anyone
25 June 2018
Unprompted review
Real Professionals!
Real Professionals!
- knowledgeable staff
- good communicators
- product in stock
- accurate quotes & shipping info
pleasant to deal with!
21 June 2018
Unprompted review
Good price and good service.
15 June 2018
Unprompted review
Always great service
Always great service. Prompt and polite. Always a pleasure to do business with.
13 June 2018
Unprompted review
Great customer service
Great customer service. Always very helpful and friendly. Their website also excellent and they carry a lot of products
13 June 2018
Unprompted review
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