TeleChoice Reviews 

196
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not use this provider if you may need international roaming. I purchased a 5 day plan as an addition to my annual plan and was unable to receive or make any calls (the primary reason for purchasing... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 1 out of 5 stars

Sales person promised that my Internet would not be stopped until I had the modem this didn't happen. Running a business from home no Internet in sight no solutions just sorry. Considering legal actio... See more

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au


Contact info

1.2

Bad

TrustScore 1 out of 5

196 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(196)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, easy to deal with and they reward their loyal customers, something not many other companies do these days. Happy to recommend.

2 July 2021
Unprompted review
Rated 5 out of 5 stars

Extra data

Thank you for my great plan, I am just disappointed that Telechoice does not have coverage in the mining areas as I work on the mine. I don't want to give up my fantastic plan with Telechoice. Please cover more area.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

I was pleasantly surprised when I read…

I was pleasantly surprised when I read a text message from Telechoice that my data allowance was increased free of charge.
This has happened several times in the past. Also did I get an allowance for free phone calls to overseas.
For a honest slogan I would put :
"No one of the big advertising phone companies beats Telechoice on the long run.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

Long term good service …

My wife and I have both been with Telechoice for some years now and ca only say we’ve had good service from the people we have dealt with and Telechoice has provided good phone reception the whole time.

30 June 2021
Unprompted review
Rated 3 out of 5 stars

I have nothing but good experiences…

I have nothing but good experiences with telechoice in our small town I have recommended and recruited at least six people to the company. When I go camping no matter how far away from home if the other phones get reception so do I. With out a doubt I am happy with your service. Hoping for wireless broadband

30 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I'm very happy with the service you provided and I'm very happy and I'm telling all of my friends about it

30 June 2021
Unprompted review
Rated 3 out of 5 stars

Is It Really on the Telstra Network?

I was a bit disappointed when I was in Western NSW and my Telstra Broadband device could work but the Telechoice couldn’t, even that Telechoice purports to use the Telstra network.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

I have never had an issue with the…

I have never had an issue with the service provided to me by TELECHOICE. I have also never had any issue when it comes to bills and if I have any questions about anything, I’ve always easily been able to get help. As I have now been a customer for a while, I have been rewarded with extra data! By far the best phone service provider I have ever been with! Even the direct debit setup was super smooth and simple!

30 June 2021
Unprompted review

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