TeleChoice Reviews 

196
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not use this provider if you may need international roaming. I purchased a 5 day plan as an addition to my annual plan and was unable to receive or make any calls (the primary reason for purchasing... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 1 out of 5 stars

Sales person promised that my Internet would not be stopped until I had the modem this didn't happen. Running a business from home no Internet in sight no solutions just sorry. Considering legal actio... See more

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au


Contact info

1.2

Bad

TrustScore 1 out of 5

196 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(196)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Very slow and bad not fast enough

30 June 2021
Unprompted review
TeleChoice logo

Reply from TeleChoice

Hi Dylan,
We are sad to see your rating and would love to make your experience a better one. Please contact us on social.media@telechoice.com.au so we can understand what your concerns are. We look forward to hearing from you. - TeleChoice Team

Rated 5 out of 5 stars

Data Upgrade

I am happy to receive a data upgrade for no extra cost. Telechoice have been consistent with my idea of good customer service. I recommend them.

28 June 2021
Unprompted review
Rated 5 out of 5 stars

Performance and value.

Service has been very consistent, reliable and at a competitive price. I appreciate unused data being banked rather than lost. A valuable benefit that I use when I approach the data limit of my NBN plan or am away from home to connect my laptop to the Internet.

26 June 2021
Unprompted review
Rated 5 out of 5 stars

Many Thanks TeleChoice

I joined TeleChoice going on 5 years now. Can't fault them and the recent increase to data each month is awesome. I get good reception and connectivity so no complaints and many many thanks TeleChoice.

26 June 2021
Unprompted review
Rated 4 out of 5 stars

The company is good but they don't have…

The company is good but they don't have the service in what want like I've been with you guys for over 10 years and I bought a Samsung watch so I can connect with my fine and the say they haven't got that service yet but all the other providers have I don't know but the phone service is great im happy with that end

25 June 2021
Unprompted review
Rated 5 out of 5 stars

Thanks for the free upgrade mutch…

Thanks for the free upgrade mutch appreciate, little questions about traveling in rural Western Australië there is not always coverage available eventho we use a part of Telstra network, is it possible you can give us information how we can use Telechoice to its full capacity in those areas. Regards Martin Bouwkamp

25 June 2021
Unprompted review
Rated 5 out of 5 stars

I’m a very happy customer,has never had…

I’m a very happy customer,has never had a problem with telechoice since myself and my husband joined.Why shouldn’t we be when we joined a Company who cares for us customers and value our loyalty.
We have always recommended Telechoice to anybody who ask us.

25 June 2021
Unprompted review
Rated 5 out of 5 stars

Best decision to change

We recently changed providers to TELECHOICE after leaving a big name telco. We should have done it years ago! TELECHOICE are easy to deal with, simple, reliable and cost effective. Thank you TELECHOICE for providing a fantastic option for our phone service.

25 June 2021
Unprompted review

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