Temple & Webster Reviews 12,924

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and reasonable prices. Many appreciate the ease of the ordering process and the prompt, efficient delivery service, often noting that items arrive quickly and well-packaged. However, some people were dissatisfied with specific issues, such as missing parts in their orders or significant delays in delivery. A few customers also reported receiving faulty products or experiencing structural problems with items like beds, leading to safety concerns and inconvenience.

What people talk about most

Product

Consumers are highly satisfied with the products, often praising their quality, value, and aesthetic appeal.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick delivery... See more

Quality

Clients share positive opinions on quality, frequently highlighting products as great, high-quality, and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, with quick... See more

Price

People report positive experiences with price. Customers consistently praise the great and reasonable prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I buy all my furniture from temple & Webster in the last year I have purchased at least 10 items from beds to mattress dining tables recliner chairs I just purchased a king size bed frame & king size... See more

Company replied

Rated 5 out of 5 stars

Have purchased many products from temple and Webster for our new home. From wall sconces to outdoor furniture and everything in between. They have a great customer service to assist with product quest... See more

Company replied

Rated 5 out of 5 stars

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more

Company replied

Rated 5 out of 5 stars

I ordered two pieces of furniture from Temple & Webster and unfortunately one piece was damaged by the transport company(no fault of T&W). Temple & Webster were amazing and sorted the issue out immed... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Lighting Shop
  4. Living room shop
  5. Mattress Shop
  6. Rug Shop

About Temple & Webster

Written by the company

Imagine a one-stop destination for beautiful living at fantastic prices. Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
  • $25 off your first order when you sign up for our email newsletter.
  • Fast delivery across Australia.
  • 200,000+ products to suit every style and budget.
  • Curated collections and style advice.
  • World-class customer service.
  • Stress-free 30-day returns on most items.
  • Sale events, with savings of up to 70% off.

Love saving?

Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Fast

Fast, easy, excellent quality.

12 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Paula, that’s exactly what we love to hear—high-fives all around!

Rated 5 out of 5 stars

Hailee Office Chair Mat

Really happy with this 120cm Hailee Office Chair Mat! It protects my carpet perfectly, the chair glides smoothly, and it looks great in my home office setup. Good quality, easy to set up, and definitely worth it.

12 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Monica, so thrilled you're loving the chair mat—it sounds like a perfect fit!

Rated 5 out of 5 stars

Great experience all round

Great quality sheet sets and great info on website, easy to place order and make payment and delivery was quick and I was kept updated with progress.

6 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Monika, Yay, we're so happy you love the sheets and that the process was such a breeze!

Rated 5 out of 5 stars

Love temple and Webster!

Have purchased many products from temple and Webster for our new home. From wall sconces to outdoor furniture and everything in between. They have a great customer service to assist with product questions. They also offer after pay type options which was helpful. Will continue to return to temple and Webster for future products we need for our home.

11 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Ally, Woohoo! We're overjoyed to help style your new home and can't wait to see what you pick next!

Rated 5 out of 5 stars

Website is easy to navigate

Website is easy to navigate, product description was accurate. Goods arrived were as stated in good condition and on time with a number of notifications in regards to tracking

11 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Brian, We’re thrilled you had a no-fuss experience—enjoy your new pieces!

Rated 1 out of 5 stars

If I could give them zero stars I…

If I could give them zero stars I would.
Cancelled a online order 12 days ago, 5 minutes after placing the order. One item has been refunded and the other is still pending refunded. Multiple phone calls made to T&W Customer Service and still refund hasn't been resolved. Do better.

30 April 2026
Unprompted review
Temple & Webster logo

Reply from Temple & Webster

Hey there, we’re here to help. Please email care.socialmedia@templeandwebster.com.au with SMQ D Parsons in the subject line so we can find your order quickly.

Rated 5 out of 5 stars

This is a five star company

This is a five star company. The goods I have purchased have been excellent in quality, delivery has been prompt and goods have arrived in very good condition. I will keep purchasing from Temple and Webster.

10 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Gillian, Woohoo! We’re over the moon to be your five-star favourite—you’ve truly made our day!

Rated 5 out of 5 stars

Bar stools

Great product, quick delivery and great price for the quality.
Will but from Temple and Webster again.

10 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Ebony, Yay! We're so thrilled you're loving your new bar stools!

Rated 5 out of 5 stars

Comfort Plus

These chairs are really comfortable, sturdy, have a nice wide seat and faaaast delivery - thank you 😊

8 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Patricia, so happy you're loving the comfort and style of your new chairs—they sound like a perfect fit!

Rated 5 out of 5 stars

The communication was very good

The communication was very good. I received regular messages on when my deliveries would arrive. They were delivered when promised.

14 April 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Catherine, that’s what we love to hear! Thanks so much for the glowing review!

Rated 5 out of 5 stars

Good price

Good price, good product and prompt delivery, thanks

7 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Antonius, so glad you love your new find—enjoy!

Rated 5 out of 5 stars

Having exactly what I am looking for at…

Having exactly what I am looking for at a super competitive price to anyone else, also the websites easy navigation and ordering process topped off with accute tracking and delivery time of my order makes the process effortless and stress free.

7 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Steve, so happy we had just what you needed and could make it all so easy!

Rated 1 out of 5 stars

Everything went wrong from the start

Everything went wrong from the start, it was the most mismanaged disorganised experience just to organise an invoice for payment had to open a trade account for me to have government victims assist to pay it.
Every single item I received I was genuinely disappointed in was not the quality that seemed suggested- most of it just came wrapped in plastic even kitchen ware in one box.
The bedframe I got was velvet and had a tear in the material
And they cancelled a 3 piece set of saucepans I’ve already paid for I’ve been emailing them about for 2 weeks since being notified it was cancelled. - still haven’t heard about it.

Terrible company to deal with.
Shop elsewhere

27 March 2026
Unprompted review

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