I buy all my furniture from temple & Webster in the last year I have purchased at least 10 items from beds to mattress dining tables recliner chairs I just purchased a king size bed frame & king size... See more
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Building 2, 1-7 Unwins Bridge Road, St Peters, 2044, Sydney, Australia
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Very easy purchase and prompt delivery. Happy with my product.

Reply from Temple & Webster
Everything went wrong from the start, it was the most mismanaged disorganised experience just to organise an invoice for payment had to open a trade account for me to have government victims assist to pay it.
Every single item I received I was genuinely disappointed in was not the quality that seemed suggested- most of it just came wrapped in plastic even kitchen ware in one box.
The bedframe I got was velvet and had a tear in the material
And they cancelled a 3 piece set of saucepans I’ve already paid for I’ve been emailing them about for 2 weeks since being notified it was cancelled. - still haven’t heard about it.
Terrible company to deal with.
Shop elsewhere
I was hesitant to order such an expensive product, but wow! I am impressed. I’ve purchased an entire new bedroom suite! And I am so impressed with the quality. The whole process was easy. I’ll be using temple and Webster for my future renovation purchases

Reply from Temple & Webster
Very fast delivery - ordered Monday night, came Wednesday morning.
Great quality cat trees (we purchased two), easy to put together as well. Definitely recommend

Reply from Temple & Webster
The company temple & Webster is easy to deal with, great online user friendly website.
Well illustrated instructions and photos of making the construction very easy.
Great product, should have heaps of uses but I chose to make a coffee station.
Thinking of doing it, just go for it.
💯 confident in the product.

Reply from Temple & Webster
I ordered two pieces of furniture from Temple & Webster and unfortunately one piece was damaged by the transport company(no fault of T&W). Temple & Webster were amazing and sorted the issue out immediately and I was super happy with the outcome and their very prompt response. Their customer service was second to none.

Reply from Temple & Webster

Reply from Temple & Webster
Easy to search their web site and order products. Products are great value for money too.

Reply from Temple & Webster

Reply from Temple & Webster
Clear communication. Swift, no fuss delivery. Product is as described. Good price.

Reply from Temple & Webster
timing and price were fine. unable to get customer satisfaction with dealing with over payment. accounts were not willing to listen
Really fast and great products! Very happy with our purchases- favourite store and even better prices!

Reply from Temple & Webster
Quick delivery is most important and much appreciated

Reply from Temple & Webster
Wonderful addition to our home. The coffee table was very easy to put together and very solid.

Reply from Temple & Webster
Do not buy from Temple & Webster if you have any special delivery instructions such as a simple Gate Code.
There is no way to contact them - noreply emails; no reply SMS; stupid Bots only for frequently asked questions; delivery companies claiming to try & deliver YET no one phones.
Utterly poor experience and I still have 4 deliveries to come. NEVER AGAIN
I have bought several furnitures from Temple and Webster without any issues. All of them are still in use including items I bought nearly 10 years ago. Delivery has always been smooth and goods quality good and durable. Recent purchase was 4 kitchen bench stools which are a great addition to my house. Can recommend.

Reply from Temple & Webster
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