tempramed.com Reviews 

295
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Do not purchase. Bought two from TempraMed, does not work to prevent overheating in hot car. Ironically, they just sent out an article about this. The worst part, by using it, recognizing it doesn’... See more

Company replied

Rated 5 out of 5 stars

Thank you to vivi cap I have 4 of these, for Year's and I have never had a problem with them 😀..... I now have insulin vials, big one and little one , and i'm gonna have to get the vivicaps med... See more

Rated 5 out of 5 stars

Very pleased to find that the VIVI EPI appears to be a perfect fit for Mylan's generic Epi pen. Ask your doctor to write the prescription specifically for Mylan's generic Epi pen with the words, "Disp... See more

Company replied

Rated 5 out of 5 stars

I'm thrilled with my new Tempramed VIVI Cap for both my Novolog Flexpen and Tresiba FlexTouch insulin pens. This is really amazing technology that's so easy to use, and I don't have to think about ice... See more

Company details

  1. Medical technology manufacturer

Written by the company

Protecting medications in order to save lives Providing "Last Mile" control and management solutions for all injectable and temperature sensitive pharmaceuticals.


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4.0

Great

TrustScore 4 out of 5

295 reviews

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4.0

All reviews

(295)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

As a parent of a newly diagnosed type 1…

As a parent of a newly diagnosed type 1 diabetic, I was initially concerned about my son’s insulin administration while traveling. However, ever since we started using the ViviCap, things have changed for the better.
The ViviCap’s portability has been a game-changer. Now, my son can travel freely without worrying about insulin storage. Whether we’re on a family outing or exploring new places, the ViviCap ensures that his insulin remains safe and effective. The ViviCap takes the guesswork out of insulin storage. It maintains the right temperature, whether it’s hot or cold outside. No more concerns about whether the fridge temperature is accurate—the ViviCap has us covered. TempraMed stands out in diabetes care. They prioritize customer service, ensuring quick delivery and follow-through after ordering. Dealing with them has been a pleasure. In summary, the ViviCap by TempraMed has given my son newfound freedom and peace of mind. Thank you for creating such a reliable product that positively impacts the lives of people managing diabetes.

24 June 2024
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Reply from tempramed.com

Hi We are so pleased that VIVI Cap has been able to give your son freedom and spontaneity. That is the very reason why VIVI Cap was first developed. We appreciate you sharing your story with us.

Rated 5 out of 5 stars

It really works!

This product kept my insulin safe for 7 very hot sunny days on vacation.

It’s so much simpler than products which require “prep” (such as charging, freezing, or activating) — I just inserted my insulin pen, put it in my bag, and went on with my trip.

I was skeptical about the functionality and hesitant with the price, but I’m now convinced that it works and is totally worth it.

10 June 2024
Rated 4 out of 5 stars

Good product / fast shipping

Good (albeit pricey) product. Fast shipping. Only smaller issue was that TemperaMed somehow managed to instruct DHL to send the shipment to an incorrect address (different from what was on my order confirmation). However, I managed to get DHL to deliver to the correct address, so it all ended well.

10 June 2024
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Reply from tempramed.com

Great to hear it all worked out and the important fact is that your insulin is protected and you are pleased with your purchase.

Rated 1 out of 5 stars

Don’t buy

I bought two of the Vivi caps and they stopped working correctly the very first day. I just thought it was me and I’ve tried sending them back but not getting any response and I’ve had three vials of insulin go bad because of your cats they don’t work.

17 May 2024
Rated 5 out of 5 stars

Don’t travel without one …….

I travel a lot and find the VIVI cap to be the most convenient method available to keep my insulin safe no matter what temperature range I may find myself in.
And it removes any concern I have with “is my insulin safe”. I have one for bolus and one for basal. The units are quality made using space age materials and technology. I have found Tempramed to deliver a high degree of customer service by doing what they say they will do including quick delivery and follow through after ordering.

29 May 2024
Rated 5 out of 5 stars

Superior Insulin Management

This is a marvelous company that’s a step above others in diabetes care. It takes the guesswork and worry away from how to keep your insulin at the correct temperature. They are wonderful to deal with and make customer service a priority.

24 April 2024
Unprompted review
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Reply from tempramed.com

Hi Elayne, Thanks for sharing! Our customers are of the utmost importance to us and we are always happy to hear that VIVI Cap is helping your lifestyle.

Rated 5 out of 5 stars

Its great for traveling

Its great for traveling! Recommend this product!

14 March 2024
Unprompted review
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Reply from tempramed.com

HI Wilson, So happy VIVI Cap is able to help you enjoy your travels!

Rated 5 out of 5 stars

AMAZING and game changing

AMAZING and game changing. Vivi cap kept my insulin in perfect working order whilst in the Sahara desert in temperatures exceeding 50 degrees Celsius. I couldn’t be more grateful. What peace of mind! I cannot recommend these enough.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Great Product!

My father has been a loyal user of this product for a few years by now, and he absolutely loves it. He particularly appreciates it's ease of use, as it functions effectively without requiring any additional effort on his part. Given the daily use, this aspect of convenience is incredibly significant. Truly deserves 5 stars!

29 February 2024
Unprompted review
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Reply from tempramed.com

Hi Anna, Thanks so much for sharing it means alot to us and its important for people to understand the importance of keeping insulin safe!

Rated 5 out of 5 stars

A Quality Product

I use Soliqua, an insulin that combines Lantus with Rybelsus. The ViVi cap works excellently—a secure fit. Temperature control is as advertised.

28 February 2024
Unprompted review
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Reply from tempramed.com

Hi Roger, We are so happy that you are pleased with your VIVI Cap. Keep Safe

Rated 5 out of 5 stars

Living in the heat of South Africa…

Living in the heat of South Africa where I spend all my time guiding safaris in the African bush. I have found the Tempramed insulin pen protector indispensable. No longer do I have to rely on a refrigerator to keep my insulin safe

1 February 2024
Unprompted review
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Reply from tempramed.com

Hi Martin, So glad to hear that in the bush of South Africa you at least don't have to worry about your insulin.

Rated 4 out of 5 stars

Product can be used for shorter duration of travel

Post gr8 customer service provided by Ms Alina, Im changing my review. She kept a constant follow up and made sure that issue is resolved and product gets delivered to me. I used the VIVI Cap, its a bit helpful but not keeping the temperature that an insuline supposed to at. It just maintained around 26°C (while I was sitting in office where AC was on) for 2hrs whereas the required temp is 15° to 20°C.
Its good enough for travelling for shorter duration specially if driving in hot weather.
Therefore, 3 stars for Ms Alina and 1 for product. Perhaps company can work on to improve their product.

31 January 2024
Unprompted review
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Reply from tempramed.com

Hi Afifa, We have been in touch with and you have received service from our customer support who solved your problem to your satisfaction. I am sure you are pleased with the product and I regret you had delivery issues. Unfortunately with international deliveries sometimes this happens. If there is anything else we can help you with please do let us know.

Rated 5 out of 5 stars

Vivi Cap really works for me and the purchase experience is remarkable!

Vivi Cap really works for me and makes me feel secure about the quality status of my insulin pen. I don’t worry any longer about traveling in varying temperature environments and it makes my pen really safe from breakage as well with its sturdy cap/cover.
Delivery is fast considering the distance between the US and the Philippines plus I get tracking information regularly which makes me feel secure about my purchase. Customer Service was also very responsive. I just ordered another Vibi cap for my standby rescue insulin just to ensure i am protected. At first I doubted if I was ordering from a legitimate source. The experience made me trust the company and the product more. Thank you!

2 February 2024
Unprompted review

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