Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more
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Review summary
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Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more
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Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more
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What a brilliant experience from start to finish. Super efficient and very clear advice. We are extremely grateful for the support we have received so far and the expert guidance we have been given. T... See more
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Company details
- #31 of 156 best companies in Legal Services
About Tenant Angels
Written by the company
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Tenancy Deposit Claims
Written by the company
- Free Tenancy Deposit Checks
- If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
- No-win, No-Fee Service
- There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
- 100% Confidential
- It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.
Contact info
188 Liscard Road, CH44 5TN, Wallasey, United Kingdom
- 0151 372 0280
- info@tenantangels.co.uk
- tenantangels.co.uk
Free Deposit Check
4.9
Excellent
991 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Friendly and supportive experience
Supportive, friendly and clear, always ready to explain each steps and clarify any doubts!
6 November 2025
Unprompted review
Reply from Tenant Angels
Hi there,
Thanks so much for the lovely review! We’re really glad everything felt clear and that you felt supported every step of the way. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
Reply from Tenant Angels
Hi Caroline,
Thanks so much for the lovely review! We’re really glad we could make things feel easy and stress-free. Wishing you a lovely Christmas and all the best for the New Year.
All the best,
The Tenant Angels Team
Excellent and yoylur custoeer service is a top notch
I called on you to help me in my tenancy deposit claim and guess what, you guys gave me what i least expected. You have time to explain everything in detailes and i must say i am overwhelmed by your service so far.
4 November 2025
Reply from Tenant Angels
Hi there,
Thank you so much for the kind words - that really means a lot. We’re really glad the explanations helped and that the support has exceeded expectations so far. That’s exactly what we aim for.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Trustable and best online servicing team
The team is really really nice and patient trying to assist me as much as possible, even with my busy schedule being almost impossible to reply during the day. 5 star for Daniel who did her best catching on me to provide as much info as I can and guiding me what will happen next. I am very grateful and appreciate all the efforts. I truely recommend their service and tenants angel is so far one of the best online servicing team I have encountered, I 100000% recommend them.
My current case with the solicitor they referred has been settled, I have now decided to let them check all my other rental histories in the UK.
2 September 2025
Unprompted review
Reply from Tenant Angels
Hi Lara,
Thank you so much for such a thoughtful review - it really means a lot. We know how hard it can be juggling everything with a busy schedule, so we’re really glad Daniel was able to work around that and keep things moving for you. It’s brilliant to hear your case has now been settled, and we’re happy to help look over your other rental histories too.
Wishing you a lovely Christmas and all the best for the New Year ahead,
The Tenant Angels Team
Tenant Angels are very good and they…
Tenant Angels are very good and they helped me to find out whether my deposit was being protected in a scheme, and they also helped me with a solicitor who is now working on my case and all of this is free
24 October 2025
Reply from Tenant Angels
Hi there,
Thanks so much for the lovely review! We’re really glad we could help you check where your deposit was held and get things moving with a solicitor. It’s great to hear the support so far has been helpful.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Great Assistance given to us
Amazing experience and helped us in settling out problem we had with our deposit return- extremely helpful
22 October 2025
Reply from Tenant Angels
Hi there,
Thanks so much for the lovely review! We’re really glad we could help get the deposit issue sorted and make the process easier for you. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
Really helpful pointed me.in the right…
Really helpful pointed me.in the right direction and explained everything to.me that i needed to know
28 October 2025
Unprompted review
Reply from Tenant Angels
Hi Andre,
Thanks so much for the kind review! We’re really glad we could point you in the right direction and explain everything clearly. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
I was not expecting so great…
I was not expecting so great experience. They are absolutely amazing and helpful, very kind and professional people. I definitely recommend them!
28 October 2025
Unprompted review
Reply from Tenant Angels
Hi Elaine,
Thank you so much for the lovely review! We’re really glad the experience exceeded expectations and that you felt well looked after. We really appreciate the recommendation.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Reply from Tenant Angels
Hi there,
Thanks so much for the kind review! We’re really glad the communication was helpful. Wishing you a lovely Christmas and a happy New Year.
All the best,
The Tenant Angels Team
They took my concerns with importants…
They took my concerns with importants and care. Helped me understand what to do and spoke to me with respect
20 October 2025
Reply from Tenant Angels
Hi Tony,
Thanks so much for the kind review. We’re really glad you felt listened to, treated with respect, and supported - that’s exactly how it should be. Wishing you a lovely Christmas and all the best for the New Year.
All the best,
The Tenant Angels Team
Exceptional service
Exceptional service! Answer phone immediately and very clear on how they proceed. Fast and efficient. Totally recommend them. Patricia
27 October 2025
Unprompted review
Reply from Tenant Angels
Hi Patricia,
Thank you so much for the lovely review! We’re really glad everything felt clear, quick, and efficient from the start. We really appreciate the recommendation.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Deposit protection scheme
So far quite happy how quickly the company how the team have been supportive
27 October 2025
Reply from Tenant Angels
Hi Steven,
Thanks so much for the review! We’re really glad you’re happy so far and that the team’s support has been helpful. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
Unprotected deposit
I was having issues with the fact that my deposit hadn’t been protected and my landlord was hanging onto it . Tenant Angels were an amazing support. We communicated via WhatsApp and I found this incredibly helpful and personal .. I didn’t need to take matters further as he did finally pay most of it back but i knew that I would have guidance and support if I had to go down the legal route . Thank you Tenant Angels.
26 October 2025
Unprompted review
Reply from Tenant Angels
Hi Rachel,
Thanks so much for the lovely review. We’re really glad the WhatsApp support helped and that knowing we were there gave you some reassurance - sometimes that alone is enough to shift things in the right direction. Really pleased you managed to get most of it back.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Absolutely amazing
Absolutely amazing! Fast, reliable and fantastic service. Look no further! Thank you, Daniel!
17 July 2025
Reply from Tenant Angels
Hi Anna,
Thanks so much for the lovely review! We’re really glad you were happy with the service - and we’ll pass your thanks on to Daniel too. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
Daniel at Tenant Angels is an absolute…
Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescue. His replies are always warm, helpful, prompt, and informative. He really helped me understand my rights and my options and made the whole process of pushing back against our mistreatment as tenants a lot less daunting. Absolutely anyone who suspects their landlords or agents aren’t by the book should not hesitate to contact Tenant Angels. They really do live up to their name
26 October 2025
Unprompted review
Reply from Tenant Angels
Hi Alex,
Wow - thank you so much for such kind words. We’re really glad Dan could be there for you and help make things feel less daunting. No one should feel powerless when dealing with a landlord, so it means a lot to hear you felt informed and supported.
We really appreciate you taking the time to share this, and we’re wishing you a lovely Christmas and all the best for the New Year ahead.
Take care,
The Tenant Angels Team
Great service always there to help an…
Great service always there to help an very fast response every time no delay would highly recommend 5***
17 October 2025
Unprompted review
Reply from Tenant Angels
Hi there,
Thanks so much for the great review! Really glad we could help quickly whenever you needed us. We really appreciate the recommendation. Wishing you a lovely Christmas and a happy New Year.
All the best,
The Tenant Angels Team
Great company to deal with
Great company to deal with. Made the initial process very simple and easy. Great doing business with you all!
16 October 2025
Reply from Tenant Angels
Hi Aaron,
Thanks so much for the kind review! We’re really glad the process felt simple and easy from the start. It’s been great working with you too.
Wishing you a lovely Christmas and a happy New Year,
The Tenant Angels Team
Terrible company
Terrible company. If they don't think your case is important enough, they will just say you don't have a case and everything is legal, WHEN ITS NOT. THEY COULD CARE LESS ABOUT YOUR TENANCY ISSUES, AND WILL KNOWINGLY MISINFORM YOU. AVOID THEM.
21 October 2025
Unprompted review
Reply from Tenant Angels
Hi Terry/Edy,
We usually let reviews speak for themselves, but in this case, we need to correct some serious misinformation.
You contacted us for a free deposit check, and within less than 24 hours, we replied with confirmation that your deposit had been protected correctly by your landlord - including the official deposit protection code. We also gave clear advice on what to do next.
Despite us responding quickly, providing proof, and pointing you to the government-backed deposit scheme to verify the information directly, you ignored that and insisted we were lying - before emailing us with threats at 20:24 to leave a “worst review ever” for our “lemonade stand company.”
For the record, your tenancy was joint and several, meaning the entire deposit was protected under one agreement. To our knowledge, your landlord did everything correctly and you do not have a claim to pursue.
We understand that dealing with tenancy issues can be frustrating, but taking it out on the people who gave you accurate, free help within a few hours isn’t fair. Our team treats every enquiry with care, but we won’t sit silently when false claims are made.
We stand by the information we provided - and the facts.
The Tenant Angels Team
i felt as if i should give up getting…
i felt as if i should give up getting my deposit back as my lanlord was always very rude towards me so i thought id have no luck. i found tenant angels online and thought id give them a try. straight away they were on it and assisted me to my needs. within 24 hours they had paired me up to a solicitor and already got the ball rolling. i couldn’t thank tenant angels enough for this! they don’t just help you with that but always there if you need help with the forms and everything too so it’s a win! hopefully the solicitor will help me get back for what i owe
21 October 2025
Unprompted review
Reply from Tenant Angels
Hi Charlie,
Thanks so much for the lovely review - we’re really glad you didn’t give up and reached out. It’s great to hear things got moving quickly, and we’ll be here if you need anything along the way. Fingers crossed for a solid outcome with the solicitor!
Take care,
The Tenant Angels Team
Very helpful with no pressure to accept…
Very helpful with no pressure to accept my case just have to wait now now to see what the outcome is hopefully everything will be smooth running
16 October 2025
Unprompted review
Reply from Tenant Angels
Hi Christine,
Thanks so much for the kind review! We’re really glad you felt supported with no pressure - that’s exactly how we like to work. Fingers crossed everything runs smoothly from here!
All the best,
The Tenant Angels Team
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