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Tenant Angels Reviews 

988
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and supportive, making complex situations less daunting. Many appreciate the clear explanations and expert guidance provided, ensuring they understand their rights and the process. Reviewers frequently highlight the quick response times and efficient handling of claims, often leading to successful outcomes. The overall service is described as excellent, with many finding the process smooth, stress-free, and easy to navigate. Customers feel well-supported throughout their claims, appreciating the personalized approach and clear communication. This comprehensive support often leads to successful outcomes, with many recommending the company for its reliability.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their attentiveness, helpfulness, and supportive approach... See more

Service

Reviewers mention positive feedback about service, often describing it as stress-free, swift, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, often highlighting the speed and efficiency of... See more

Claim

Users describe positive interactions with claim services, often finding unexpected opportunities for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more

Company replied

Rated 5 out of 5 stars

What a brilliant experience from start to finish. Super efficient and very clear advice. We are extremely grateful for the support we have received so far and the expert guidance we have been given. T... See more

Company replied

Rated 5 out of 5 stars

Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more

Company replied

Rated 5 out of 5 stars

Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more

Company replied


Company details

  1. #32 of 151 best companies in Legal Services

About Tenant Angels

Written by the company

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Written by the company

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Contact info

Promotion box for Tenant Angels

Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4.9

Excellent

TrustScore 5 out of 5

988 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(988)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tenant Angels are Amazing!!!

Tenant Angels have a great team, that respond very quickly and efficiently.

They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate to answer and any questions clearly when I needed clarification.

They were very professional and really kind.

Would definitely recommend their services to Everybody.

26 November 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Sharwesh,

Thanks so much for the kind words! We’re really glad you felt well looked after and kept in the loop throughout - that’s exactly what we aim for. We really appreciate the recommendation.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Highly Recommended

Very helpful. Found our deposit when we couldn’t, would highly recommend

17 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Bev,

Thanks so much for the lovely review! We’re really glad we could help track it down for you. Appreciate the recommendation - and wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

It was so comfortable working with…

It was so comfortable working with tenant angels. They made sure that each and every steps are going well. They're communicating really well and excellent service.

21 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Reshma,

Thanks so much for the lovely review! We’re really glad you felt comfortable throughout and that everything was kept on track. Wishing you a lovely Christmas and all the best for the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Very well nice and polite over phone…

Very well nice and polite over phone straight forward easy and would recommend

14 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the kind review! Really glad everything felt straightforward and easy. Appreciate the recommendation - and wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Unparalleled support

The diligence and empathy of the team absolutely surpassed my expectations - a brilliant service addressing an all too common circumstance, which I'd recommend to anyone who finds themselves needing this support.

22 October 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you so much for such thoughtful feedback - it really means a lot to the whole team. We’re glad the support felt both thorough and empathetic, especially in what can be a stressful situation. We really appreciate the recommendation.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Thank you!

Just such a fantastic service that was so desperately needed. The communication with Daniel has been nothing but positive, helpful, friendly, and i never have to wait more than a couple hours for a response. Thank you Tenant Angels!

18 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Heather,

Thank you so much for the lovely review! We’re really glad the support and communication with Daniel has been helpful and responsive - that’s exactly how we aim to work. It means a lot to know the service made a difference when it was needed most.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

I found Tenant Angels when I was…

I found Tenant Angels when I was searching on Google, as I needed some help with getting my deposit back from my landlord.
The overall experience was very pleasant.
I have been given all the avice I required, I could ask as many questions as I needed and they even answered my questions on Sunday.
They kept me informed about everything and I wasn't pressured to do anything.
I can 100% recommend Tenant Angels for they friendly and professional service. I am at the stage when the solicitor just started working on my case, but up to this point I am very happy with all the support and service I received.

17 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you so much for taking the time to leave such a thoughtful review. We’re really glad the experience felt pleasant and pressure-free, and that you felt able to ask as many questions as you needed. It’s great to hear you’ve felt well supported up to this point.

Wishing you all the best as things progress with the solicitor, and a lovely Christmas and New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

Honest & Helpful

Honest and helpful guidance throughout

14 July 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the kind review! We’re really glad the guidance felt honest and helpful throughout. Wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Excellent service

Excellent service, they were very patient and professional.

12 November 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Stanley,

Thanks so much for the kind review! We’re really glad you found the service patient and professional. Wishing you a lovely Christmas and a great New Year ahead.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angels as the name says are…

Tenant Angels as the name says are angels in real life. The approach and the process was seamless and understanding. I had more courage to go forward with the claim after consulting with them. Thanks to the entire Tenant Angels team.

21 October 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you so much for the lovely words - that really means a lot to us. We’re glad speaking with us gave you the confidence to move forward, and that the process felt smooth and supportive. That’s exactly what we aim for.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Fantastic quick response well impressed…

Fantastic quick response well impressed thank you 👍🏾

14 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the great feedback! Really glad you were impressed with the quick response 👍 Wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

This was very helpful fast and…

This was very helpful fast and efficient, I would tell everybody to choose tenant angels

6 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Ebule,

Thanks so much for the kind words! We’re really glad you found the service fast and helpful - and we appreciate you spreading the word. Wishing you a lovely Christmas and a great New Year ahead.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

They had a great attitude and helped…

They had a great attitude and helped solve the problem patiently and efficiently

11 November 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Hancong,

Thanks so much for the kind review! We’re really glad the support felt patient and efficient - that’s exactly what we aim for. Wishing you a lovely Christmas and all the best for the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angels Have Been Incredibly Helpful

Tenant Angels have been incredibly helpful with my compensation claim. Every aspect of the support and guidance that has been given by Tenant Angels is truly fantastic as they clearly and concisely explained how each phase of the compensation claim would be prepared.

8 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you so much for the lovely review! We’re really glad the guidance felt clear and helpful at each stage - knowing what’s happening can make a big difference. We really appreciate you taking the time to share this.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenants Angels are fantastic

Tenants Angels are fantastic, they explain everything to you, talk to you with ease which makes everything easier to do, I would highly recommend this company

31 October 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Sharon,

Thanks so much for the lovely review! We’re really glad everything was explained clearly and felt easy to deal with - that’s exactly what we aim for. We really appreciate the recommendation.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant angels were so prompt in taking…

Tenant angels were so prompt in taking up my case. There explanation was so detailed and transparent.

6 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the kind review! We’re really glad everything felt prompt, clear, and transparent from the start. Wishing you a lovely Christmas and a great New Year ahead.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

The staff at Tenant Angels are very professional

The staff at Tenant Angels are very professional, kind, and always ready to help. Their support and positive attitude make the whole process smooth and stress-free. I really appreciate their assistance and would highly recommend their services.

30 October 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Cornelia,

Thank you so much for the lovely review! We’re really glad the support helped make things feel smoother and less stressful - that’s exactly what we aim for. We really appreciate the recommendation.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Friendly and supportive experience

Supportive, friendly and clear, always ready to explain each steps and clarify any doubts!

6 November 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the lovely review! We’re really glad everything felt clear and that you felt supported every step of the way. Wishing you a lovely Christmas and a great New Year ahead.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Made everything easy and stress free

Made everything easy and stress free

6 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Caroline,

Thanks so much for the lovely review! We’re really glad we could make things feel easy and stress-free. Wishing you a lovely Christmas and all the best for the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Excellent and yoylur custoeer service is a top notch

I called on you to help me in my tenancy deposit claim and guess what, you guys gave me what i least expected. You have time to explain everything in detailes and i must say i am overwhelmed by your service so far.

4 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you so much for the kind words - that really means a lot. We’re really glad the explanations helped and that the support has exceeded expectations so far. That’s exactly what we aim for.

Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team

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