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Tenant Angels Reviews 

985
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach. People frequently highlight the quick response times and clear, informative communication, making the process easy to understand. Many appreciate the excellent service, guiding them through claims and explaining legal rights. Customers felt genuinely supported throughout their cases, finding the team understanding and patient. The company efficiently connects individuals with solicitors, often leading to successful claim resolutions and financial recovery. Overall, people highly recommend this service for its ability to simplify complex legal processes and provide peace of mind.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, supportive, and... See more

Service

Reviewers mention positive feedback about service, with many describing it as professional, helpful, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness, clear... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and efficient... See more

Claim

Consumers report positive experiences with the claim process, often receiving amazing support and advice from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more

Company replied

Rated 5 out of 5 stars

Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more

Company replied

Rated 5 out of 5 stars

Great experience. They talk everything through with you. My landlord hadn’t protected the deposit and was keeping the majority of it. They were able to get me in contact with a solicitor and explain t... See more

Company replied

Rated 5 out of 5 stars

Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more

Company replied


Company details

  1. #33 of 151 best companies in Legal Services

About Tenant Angels

Written by the company

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Written by the company

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Contact info

Promotion box for Tenant Angels

Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4.9

Excellent

TrustScore 5 out of 5

985 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(985)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your case is in safe hands

They reach out time,I was included in very step and each letter written

10 June 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Lola,

Thank you, really appreciate that. Glad we kept you involved throughout and made sure you were updated every step of the way.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Excellent organisation!!!

Easy to communicate with, very understanding and dealt with everything just as they advertise, can't recommend highly enough, thank you for all your help.

Regards

Adrian Charles

5 June 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Adrian,

Thank you, really appreciate that.

Glad everything went as expected and that you found us easy to deal with throughout. Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Tenant Angels have been fantastic in…

Tenant Angels have been fantastic in helping my case. They kept me in the loop with everything.
Staff are friendly and listen.

5 June 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Patricia,

Thank you, really appreciate that. Glad we could keep you updated throughout and that you felt listened to.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Great simple advice and quick to answer…

Great simple advice and quick to answer any questions and get the ball rolling,easy e sign docs and so easy to do most of it by WhatsApp after a quick call within days I was placed with a solicitor who got the ball rolling ...
Defo recommend..thanks

3 June 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Mike,

Thank you, really appreciate that.

Glad we could keep things simple and get everything moving quickly for you. Good to hear the WhatsApp updates and e-signing made the process nice and easy too.

Thanks for the recommendation!

All the best,
Tenant Angels

Rated 5 out of 5 stars

Think Resolution, think Tenant Angels

My interactions with Tenant Angels is a WOW experience. I was so sad after being dealt with by a bad landlord so I just went online seeking for a positive solution then Tenant Angels was suggested and from the set go I've been so relieved with their prompt, efficient and effective responses. They've got professional staff that attend to me with ultimate priority like I'm all that matters. Even while yet to get a conclusion on my case, I'm excited. I really appreciate their work system.
I recommend them over and over to everyone who needs a resolution.

5 June 2026
Unprompted review
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Reply from Tenant Angels

Hi Oluwatosin,

Thank you for such a kind review.

I'm sorry to hear about your experience with your landlord, but I'm really glad we could give you some reassurance and help you feel more positive about the situation.

It's lovely to hear that you've felt supported throughout the process so far. Thank you for the recommendation - it genuinely means a lot to us.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Satisfied client

Aww, very simple, well explained process handled by professional with dignity and respect.
I recommend them to everyone 1000%.
Contact them ASAP and thank me later.

5 June 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Patricia,

Thank you, that gave us a smile!

Really glad you found the process simple and easy to follow, and that you felt treated with dignity and respect throughout.

Thanks for the recommendation - "contact them ASAP and thank me later" is a pretty good endorsement! 😊

All the best,
Tenant Angels

Rated 5 out of 5 stars

Great service

Great service. Would highly recommend.

5 March 2026
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you, really appreciate that. Glad we could help.

Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

The people at Tenant Angels are vey helpful

The people at Tenant Angels are very professional. The speed in which they have assisted me I cannot fault. I would highly recommend them if you have any tenant issues.

4 June 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Tricia,

Thank you, really appreciate that. Glad we could help quickly and make the process as smooth as possible for you.

Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

It's very good

It's very good

1 June 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you, really appreciate that.

All the best,
Tenant Angels

Rated 5 out of 5 stars

A really help service from this company…

A really help service from this company Dan has been giving out great advice. I would highly recommend. The solicitor they use are the best in their field.

1 June 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Johan,

Thank you, really appreciate that.

Glad Dan was able to help and that you've had a good experience with the solicitor as well.

Thanks for the recommendation.

All the best,
Tenant Angels

Rated 5 out of 5 stars

The service was good

The service was good , definitely recommend them

22 May 2026
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Reply from Tenant Angels

Hi there,

Thank you, really appreciate that. Glad we could help.

Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Great nice comunication

Great nice comunication

29 May 2026
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Reply from Tenant Angels

Hi Marcela,

Thank you, really appreciate that. Glad you were happy with the communication.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Amazing

Amazing
Reliable ; service is fast and great

21 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Tessa,

Thank you, really appreciate that. Glad you found the service reliable and quick.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Great job!

Within two days, Tenant Angels were able to review my case and get a solicitor who accepted to carry on with my claim. Great job!

28 May 2026
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Reply from Tenant Angels

Hi Nguwasen,

Thank you, really appreciate that. Glad we could review everything quickly and get your case over to a solicitor without delay.

All the best,
Tenant Angels

Rated 5 out of 5 stars

I have found the customer service…absolutely brilliant, polite,and quick redesign to any questions

I have found the customer service absolutely brilliant, always gets back via wattsapp straight away, answered all questions and have been a really quick service, let me know every step of the way, very polite , highly recommend.

28 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Kerry,

Thank you, really appreciate that.

Glad the WhatsApp updates were helpful and that you felt kept in the loop throughout. Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Dan at Tenant Angels has been…

Dan at Tenant Angels has been incredibly helpful and supportive throughout the process of recovering my deposit from my former landlord and letting agent. Even though I am still in the process of getting back my deposit he has been very helpful and supportive. He explained everything clearly, kept me updated, and made the whole process much less stressful. Very professional, responsive, and genuinely helpful. I highly recommend Tenant Angels to anyone dealing with deposit issues.
Thank you, Dan!

21 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Chichi,

Thank you, that's really kind of you to say.

I'm glad Dan has been able to support you throughout and make the process a little less stressful. It's great to hear you've felt informed and supported every step of the way.

Thanks for the recommendation, and we'll continue to be here if you need us as things progress.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly. Explained the process well

27 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Amanda,

Thank you, really appreciate that. Glad everything was explained clearly and that you found the team helpful.

All the best,
Tenant Angels

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process was very easy. Daniel was great everything was explained. Every step of the way

22 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Sarah,

Thank you, really appreciate that.

Glad the process felt easy from start to finish and that Daniel kept everything clear along the way.

All the best,
Tenant Angels

Rated 5 out of 5 stars

It was easy and straightforward service.

It was easy and straightforward service.

13 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Idris,

Thank you, really appreciate that. Glad we could keep things simple and straightforward for you.

All the best,
Tenant Angels

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