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Rated 3 out of 5 stars

The glasses have got far too expensive. I've been buying them for years now as I love them and I've always been loyal to Tens, I love the classic style ones but there's never any decent colours now. I... See more

Company replied

Rated 5 out of 5 stars

Simple, bold design that we just LOVED instantly. Especially after doing lots of research on more ethical sunglasses. Super quick delivery with fabulous packaging (can recycle!). Highly recommended... See more

Rated 4 out of 5 stars

I bought some original lens scout sunglasses in the summer. I was a tad disappointed when they arrived as I’d expected so much from them, but in the bright light of summer they were good but not fabul... See more

Rated 4 out of 5 stars

I absolutely love mine, I got Tropic High in the Billy gold frame, and my boyfriend got Boulevard in the Larsson frame. We both love listening to Poolside FM, so when we found out about Tens... See more

Company details

  1. Sunglasses shop

Information provided by various external sources

Tens drench your view in rich, cinematic tones full of clarity & colour. Our custom filter lenses immerse you in a world reminiscent of a distinct time, place or feeling - an experience you'll want to revisit time and time again. Sunglasses by photographers. Born in Scotland. Developed in France.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 3 out of 5 stars

The original masterpiece + Boulevard flop

The original is a masterpiece. With Boulevard I am not happy.

5 March 2021
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Reply from Tens

Hey Adrian,

Thanks so much for your feedback and of course your support of Tens!
I'm so sorry to hear that you're not 100% happy with our Boulevard lens.

We appreciate that all our lens experiences are different and are suited to different people. We find the colours really come alive in different lighting conditions which of course can vary throughout different climates across the globe.
Our Original lens is a category 3 lens, and Boulevard is a category 2 which is where some of the difference lies as well as the colour tints.

If you aren't totally set on our Boulevard lens, we would be more than happy to exchange these for a different style or a refund. I have just got in contact with you via email to get this sorted for you.

Best wishes, 
Derek

Rated 5 out of 5 stars

Love the design and the material feels…

Love the design and the material feels great. Arrived very quickly but was small after a wash. Derek at Tens got in touch to sort out a new one which was awesome customer service!!

16 February 2021
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Reply from Tens

Hey Finn,

Thanks so much for your feedback and your support of Tens - it’s really appreciated!

We’re so sorry to hear that the garment has experienced some shrinkage. We use heavy workwear weight 100% cotton for our UK-made t-shirts, and pure cotton does tend to shrink slightly (industry standard is about 5% for 100% cotton).

Our t-shirts are slim fit, so the sizing was slightly smaller to start with and didn’t allow any margin for fibre shrinkage. It’s an unfortunate case of a double whammy and hence after washing, the t-shirt has ended up on the smaller size for you.

Apparel is brand new to Tens, so this is truly valuable feedback for us and is something we are taking into account for our next run of t-shirts.

We would love to get this resolved for you. I have contacted you via email to get a replacement sorted.
Thanks again for your understanding, and we’ll get this sorted ASAP for you.

Best wishes,
Derek

Rated 5 out of 5 stars

Bought my first pair through their…

Bought my first pair through their original Kickstarter campaign. Loved the look and build quality. For leisurewear, Tens' lenses are way superior to Raybans, Oakleys etc. Creates a nice mood in the environment.
I have since bought two more pairs, one for my partner who loves them too. Everyone who I've shown them to have been impressed.
Plus they're really reasonably priced, especially when you're comparing against the big brands.

12 February 2021
Rated 5 out of 5 stars

Love tens products and service

Love tens products and service, always pleasant to deal with and always looking to do what they can for customers! The t shirt I got my partner is now his firm favourite, beautiful quality, the sunglasses I bought myself although gorgeous didn’t suit me so I looked to return them which wasn’t a problem. My partner has asked for screws to be sent to repair one of his pairs before and the company happily obliged free of charge which I thought was lovely.

10 February 2021
Rated 5 out of 5 stars

Fantastic

Fantastic, truly sublime. There is no better perspective than through Tens. Spectachrome is almost etheral and other worldly. Buy them and wear them often. Go on add to cart because they will change your life.

3 February 2021
Rated 5 out of 5 stars

On a recent trip to Europe

On a recent trip to Europe, I found a magazine in my keepsakes that was over one year old. I read an article about your glasses and decided to treat myself. I have very light eyes and always need special protection from the sun. My new glasses are beyond fabulous. They look gorgeous, the lenses are amazing and the quality is beyond my glasses that cost five times more. Beyond that, my life seems calmer in crazy traffic when I wear them. Don’t wait!

26 January 2021
Rated 5 out of 5 stars

Cannot fault anything at all

I've been tempted to get these glasses for a while, Wes Anderson is my favourite director and seeing that I can get glasses that give the world a golden overcoat was phenomenal (especially living in grey England.) The delivery was quick and I knew that if I didn't like the frame I could send them back with no hassle. Honestly can't fault these people and they deserve more promotion and spotlight.

22 January 2021
Rated 1 out of 5 stars
Tens logo

Reply from Tens

Hey Andrea,

Thanks for getting in touch with us, and I'm so sorry to hear that your package has been delayed in getting to you. I have just replied to your email in regards to this.

Unfortunately like many businesses, we have experienced significant delays for packages this month due to new Brexit rules.
This is on top of COVID-19 restrictions as well as backlog from Christmas as well.

I have checked the tracking on your parcel and confirm that it is still moving towards your location.
All we can ask at the moment is for your patience and understanding whilst the postal service is slower than usual.

I will personally check back in on this for you to make sure that your parcel is not lost.

Thanks for your understanding
Derek

Rated 5 out of 5 stars

Tens are the best glasses I have ever…

Tens are the best glasses I have ever worn. I treat myself to a new pair each year. This year the frame is a bit smaller so I’m getting used to it but they are still the best quality out there.

16 January 2021
Rated 5 out of 5 stars

Love my spectachrome…

I’m very happy with my spectachrome glasses. Admittedly I was a little underwhelmed when I first put them on, but it turned out to just be the weather at the time and where I was (no colour any where). Under normal circumstances they work just as I was hoping. Customer service was also great. The glasses went on sale for Black Friday shortly after I made my order and they responded to my email quickly and refunded me the difference from the new sale price right away. I ended up grabbing a second pair from last year’s line. They haven’t made it to Canada yet but based on the quality of the first pair I’m excited to see how things look with the original lenses.

14 December 2020

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