TensorPix Reviews 

121
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Nearly every single failed generation fails to refund the credits spent. So if you try to generate a video, it fails for some unknown reason, those credits are either lost entirely or only partia... See more

Company replied

Rated 5 out of 5 stars

I´ve seen other software doing the same service as they do, but often poorer (voice desync as consequence of upscale, smush moving scenes as consequence of spiking the fps...), There´s more to the too... See more

Rated 5 out of 5 stars

Cannot express just how amazing Tensorpix is, i'm trying to catalogue the work of a short lived band which includes their music videos which we're filmed in the mid-late 00's with old tech. After runn... See more

Company replied

Rated 5 out of 5 stars

Used the product to process old 16mm film family records, which were digitalized 20 years ago with terrible compression and resolution. Cleaned film dirt, digital artefacts, did 400% upscale and 2x fr... See more

Company replied

Company details

  1. Software company

Written by the company

Online AI tools for video and image quality enhancing.


Contact info

4.2

Great

TrustScore 4 out of 5

121 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(121)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

the best

"My experience with your AI video enhancer has been impressive so far. The upscaling quality is noticeably sharper, especially for old family videos. However, I’d love to test more features like frame interpolation or noise reduction. The current ticket system is fair, but longer processing times for HD videos can be frustrating. Overall, 4/5 stars – keep improving!

8 April 2025
Unprompted review
Rated 5 out of 5 stars

AI upscaling is right here.

The criteria I used to evaluate this company are its groundbreaking online upscaling service, fast and friendly customer support, and outstanding upscaling technology. The upscaling process has elevated the value of my collection to a whole new level.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

I love it

I love it , the quality of enhancement is next level, the upscaling of images , just another level

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Better than just enhancing

Yesterday I enhanced a video using the app. I also tried other apps, but they didn't work as well as Tensorpix. I don't need enhancing often, but when I do, I use Tensorpix. Also, I need to compliment the UI of the app, it's very user friendly.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Horrible Experience with TensorPix

I had a terrible experience with TensorPix and want to warn others about their misleading policies and poor customer service.

When I initially used TensorPix, I opted for the free preview, which only showed the first few seconds of my video. Based on this limited preview, I purchased credits, however, when I used the credits, the output was extremely disappointing. The faces were very pixelated and far from the quality advertised!

My experience with TensorPix was a waste of time and money. Their free preview is misleading, their service does not deliver as promised, and their customer support is unresponsive. I advise anyone considering their services to think twice and look for more reliable alternatives.

25 July 2024
Unprompted review
TensorPix logo

Reply from TensorPix

Hi Keilor,

I'm very sorry for the poor experience you had with TensorPix.

The output quality of a limited preview should match the quality of the full process. It's important to check that the same AI filters were selected when the preview was used and when the full process was applied.

As we're a small team, we don't have a large support team so the average response time can be an hour or two. We're sorry we didn't answer sooner.

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