Graham who answered my ticket was civil enough, I'll say that, but kept answering about bonus wagering when my issue was a lost round on Fluffy Favourites. Didn't read a word I'd put.
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I requested a small withdrawal of $58 following a short session. the account displayed under review for most of the evening, then the daily cashout limit was extremely low. I sent the requested inform... See more
Been playing here for about 6 months now and recently got upgraded to their VIP lounge. The weekly cashback is actually legit, no wagering requirements on it either which is rare these days. I get a p... See more
While playing Big Bass Bonanza, the balance lagged a few seconds behind each round, so I kept staking thinking I had less than I did. Ran through the deposit faster than I'd planned because of it.
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The £240 refund took seven days.
Fishin' Frenzy appears in search but…
Fishin' Frenzy appears in search but will not open.
My Mastercard deposit never credited
My Mastercard deposit never credited. It was frustrating.
My £17 sat on pending all weekend…
My £17 sat on pending all weekend without any update.
Clumsy password reset
Forgot my password and had to go through a multi-step process with security questions I don’t even remember setting. Then the reset link expired in minutes. Whole thing took much longer than it should.
Verification after withdrawal only
They let you deposit and lose without any checks, but the moment you try to withdraw, suddenly you need to verify everything. I get why they do KYC, but it’s very one-sided. Should be done before they take your money, not after.
No proper dark mode
I play at night and the white background is harsh. They claim to have “night mode” but it only darkens part of the interface. Games and popups still blind you. Feels half-baked.
did not get my sign up free spins even…
did not get my sign up free spins even after depositing.
Been playing here for about 6 months…
Been playing here for about 6 months now and recently got upgraded to their VIP lounge. The weekly cashback is actually legit, no wagering requirements on it either which is rare these days. I get a personal host too who actually responds within minutes. My only gripe is that the sports betting odds can be slightly lower compared to dedicated bookies but for slots and live blackjack this is my absolute go-to place now.
solid platform payouts are fast enough.
No idea what they did to the rtp here…
No idea what they did to the rtp here but the games feel incredibly tight lately. Literally got zero bonus rounds on over 500 spins on various slots. Feels rigged.
fine site but could use more playngo…
fine site but could use more playngo games tbh.
Tried to set up a deposit limit on my…
Tried to set up a deposit limit on my account profile and the UI button literally did not work, it just kept loading forever. I had to contact support to manually set the limit for me because I didn't want to overspend. They did it eventually but it took them overnight to apply it. This is a pretty big safety issue if you ask me, those tools need to be instant and working 24/7 because players need to be able to protect themselves without waiting around.
verified in under an hour and payout…
verified in under an hour and payout was in my ltc wallet shortly after. very impressed with how smooth everything was.
support is slow as hell took 3 hours to…
support is slow as hell took 3 hours to reply to a simple question.
i had a weird issue where a deposit got…
i had a weird issue where a deposit got stuck in limbo for like 12 hours. I messaged live support and the first agent agent was absolutely useless and basically told me to wait. I opened another chat later and got a different guy named Alex who actually helped track down the transaction and credited my account manually with a few free spins as an apology. The slot selection is decent but the inconsistency with customer support is kinda worrying. Will probably play here again but definitely sticking to small deposits for a while just in case.
Decent rtp on hacksaw slots
Decent rtp on hacksaw slots, won 200 off a 40c bet.
IDK why some people complain so much…
IDK why some people complain so much its just a normal casino lol sometimes you win sometimes you lose is what it is.
Overall i would give this site a solid…
Overall i would give this site a solid four stars out of five. The interface is really modern and dark mode looks amazing when playing at night. Depositing with LTC is super cheap and fast. My only real complaint is the search bar function, it’s kinda buggy and sometimes doesn't show the provider you actually typed in so you have to scroll through everything manually. I managed to withdraw twice so far without any major issues so they are definitely legit.
site crashed while i was in a bonus…
site crashed while i was in a bonus round wtf.
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