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2.9
2 reviews
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Me enviaron la funda nórdica y tenía una super mancha, como escribí un correo y no me contestaron la lave y también por si la mancha salía evitar la devolución, me contestaron al correo 2 días después y como está lavaba no me quieren enviar o darme una solución,
Realicé una compra el 11 de abril de 2025, que incluía dos fundas nórdicas (una de 90 cm y otra de 105 cm) y dos fundas de almohada. Siete meses después la funda de 90 cm se ha estropeado, se aprecia un color más pálido y un evidente deterioro en comparación con la de 105 cm.
Considero inaceptable que una funda nórdica no cuente con al menos un año de garantía, especialmente tratándose de un producto que debería tener una durabilidad considerable. Además, durante los meses de verano el artículo no ha sido utilizado, por lo que el deterioro no puede atribuirse al uso.
Sinceramente, me ha decepcionado la falta de atención y de solución por parte del servicio postventa. Tomo nota de esta experiencia y, por este motivo, no volveré a comprar productos de esta marca.
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