After a bad few weeks with NHS, the service here was a massive dose of fresh air in this area of business. Absolute top quality, clear, layman communication and honest appraisal of pros and cons of va... See more
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Company details
- #11 of 28 best companies in Health insurance agency
- #38 of 228 best companies in Insurance agency
- #63 of 176 best companies in Insurance broker
- #33 of 54 best companies in Life Insurance Agency
- #1 of 3 best companies in Doctor referral service
- #7 of 43 best companies in Wellness Programme
Written by the company
Tessa Alliance specialises in comparing health insurance plans. We're always committed to doing right by our customers and see them as the core of our business. Our approach to the comparison of health insurance never involves being pushy and hard sales tactics are never used. We won’t recommend a plan unless it is in the best interests of our customers. We recognise that each individual has unique healthcare needs. Our mission involves delivering personalised service at every step of the process from initial inquiries to policy selection and ongoing support. Your journey with us is marked by attention to detail and a genuine commitment to your satisfaction.
Contact info
40 Long Lane Hillingdon Uxbridge, UB10 0EG, London, United Kingdom
- 020 3062 6200
- zain@tessaalliance.co.uk
- tessaalliance.co.uk
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Replied to 100% of negative reviews
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I was wanting to get a comparison on…
I was wanting to get a comparison on Medical Insurance's and found Tessa Alliance. Aaron Jones went through what I was looking for as I had been with a company who’s price increases were getting out of hand. Aaron came back to me with 3 alternatives that met my personal needs. Explaining each one very professionally and in great detail. No selling pitch. I have now got the exact policy I was hoping to find. A big thank you to Aaron and his company and the plus is they will always be at the end of phone to answer questions and go through my policy next year.
Great service and experience
Great service and experience. Zain made the entire process go through very smoothly. Thank you!
If you like constant (unsolicited) phone calls...
Continuously calling to try & sell health insurance - very annoying
Also note that these calls came from many different geographical regions/STD codes - you block one number & another is used - typical of the dodgy practices by scammers & spammers who just pass your number on to the next "salesperson"

Reply from Tessa Alliance
Great service and knowledge...
Zain provided great service and knowledge on the options to find the best fit for my family.
Saved us a huge amount on previous cover.
I had a fantastic experience speaking…
I had a fantastic experience speaking with Zain Rameez. He was incredibly helpful and took the time to explain every detail of the policy and health cover options available to me. I especially appreciated his patience and professionalism; I missed his first few calls due to being busy, but he was persistent and followed up several times to ensure I got the information I needed. Excellent service and highly recommended
I had health insurance with Bupa for…
I had health insurance with Bupa for over 10 years but their price was hitting the roof for myself to cope with..So desperation I tried to find a new health insurer. Firstly I had text to say the company was going to call me Then the person called was Aaron Jones .He was polite and very knowledgeable. He made me feel very ease and explained everything in details of all my opinions and choices are available. He never pressured me and answered my questions slowly . Now i can’t wait to transfer from Bupa to happen and the price is affordable .
Thank you Aaron for all your help !
Aaron assisted me in finding an…
Aaron assisted me in finding an affordable health insurance policy He was very professional and explained everything thoroughly,great experience and would definitely recommend him to friends and family thank you Aaron for a great service
Aaron made this process seem effortless
Aaron made the process clear, stress-free and almost effortless. I can thoroughly recommend taking a look at this company.
First class service from Zain.
We were given Zain’s name by a friend of mine who recommended him and we found him very respectful and understanding to our situation. He was vey helpful and knowledgeable and was able to find the right health policy which covered our needs.
He is our point of contact if we have any further questions and will contact us again when our policy is due for renewal. He made the whole experience easy to understand considering our ongoing health issues.
Clarity provoked Trust
I was approaching an age when medical and or surgical input was seeming inevitable. I had always assumed private medical insurance started expensive and then multiplied. i gingerly tested the water and requested comparative quotes.
Over the phone, an Aaron Jones from an unaffiliated Tessa Alliance laid out a clear range of possible options. That they were surprisingly eminently affordable and seemed comprehensively supportive of offering some protection from foreseeable and imagined threats to my future health triggered my interest.
There was no pressure or urging. i then requested the paperwork to study as I do not much trust myself on the phone. The policies arrived a few days later and I could find no possible or potential traps. After some reflection and speaking with equally surprised peers, I arranged a further phone meet. All queries were answered. Those that had confused were disentangled easily.
With some relief that I had so arranged such protection for any possible future medical need with their straightforward and open explanations and open provision.
I fully recommend your enquiry!
I commend Aaron and his company.
Great communication
Great communication. Explained everything about the policy very clearly.
Zaine was very polite and helpful, explaining everything to me carefully, and in a way that was easy to understand.
I really felt he had recommended the policy that suited my needs best. Thanks Zaine.
I spoke with Aaron both this morning…
I spoke with Aaron both this morning and this evening 11/12/25 and I was treated amazingly by Aaron. He was friendly, very helpful and very knowledgeable and professional.
100% recommended to contact Aaron.
just changed medical insurance company…
just changed medical insurance company through Tessa Alliance and kindly assisted by Zain very helpfull.Thank you
Superb service from Zain
Having decided to switch from my Health Insurance company, I was advised to use a health insurance broker. I was contacted by Zain Rameez. I cannot express how fortunate I was. Zain was incredibly helpful,understanding of my needs and extremely accessible. One couldn't but be impressed by his professional, efficient and knowledgeable approach. Nothing was too much bother for him. I had many questions which he answered promptly and he was extremely patient in explaining certain aspects of the new policy.
He comes with my highest recommendation
Very professional helpful advice on Health Providers.
I had a really good experience with Tessa Alliance helping me choose a new private health provider, in particular the knowledge and expertise of Zain Rameez was so useful and helpful in assisting me to give me valuable information to change providers.
I dealt with Aaron who was extremely…
I dealt with Aaron who was extremely helpful and very professional. Have had Health Insurance for many years with PPP then AXA PPP from when AXA took over the service went downhill rapidly. I was so disenchanted with AXA who increase their fees every year beyond any logical explanation. I was going to self fund but Aaron found the right company and saved me a lot of money compared to Exhorbitant AXA.
Health Policy.
We were given Zain’s name by a relative who recommended him and we were not disappointed. He was vey helpful and knowledgeable and was able to find the right health policy which covered our needs.
He is our point of contact if we have any further questions and will contact us again when our policy is due for renewal. He made finding a new company a much easier experience for which we thank him.
Aaron was most helpful
First Time Policy Holder.
Being new to private health cover, I really needed someone to guide me through the many options and to explain how different policies let alone different companies fit individual health needs.
Aaron Jones at Tessa Alliance took a comprehensive look at my health history and future needs. He was patient , thoughtful, and happy to compare and contrast polices to fit my needs in an open and easy manner. Even after contacting him days later , to add significant details which could impact on future claims etc, he spent considerable time and energy reviewing , then cancelling the original policy in favour of a better option for me. I felt I had received thorough , impartial advice. I would highly recommend using an independent broker to help navigate this competitive market , and found Tessa Alliance highly professional and helpful .
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