After a bad few weeks with NHS, the service here was a massive dose of fresh air in this area of business. Absolute top quality, clear, layman communication and honest appraisal of pros and cons of va... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #11 of 28 best companies in Health insurance agency
- #39 of 227 best companies in Insurance agency
- #64 of 176 best companies in Insurance broker
- #33 of 54 best companies in Life Insurance Agency
- #1 of 3 best companies in Doctor referral service
- #7 of 43 best companies in Wellness Programme
Written by the company
Tessa Alliance specialises in comparing health insurance plans. We're always committed to doing right by our customers and see them as the core of our business. Our approach to the comparison of health insurance never involves being pushy and hard sales tactics are never used. We won’t recommend a plan unless it is in the best interests of our customers. We recognise that each individual has unique healthcare needs. Our mission involves delivering personalised service at every step of the process from initial inquiries to policy selection and ongoing support. Your journey with us is marked by attention to detail and a genuine commitment to your satisfaction.
Contact info
40 Long Lane Hillingdon Uxbridge, UB10 0EG, London, United Kingdom
- 020 3062 6200
- zain@tessaalliance.co.uk
- tessaalliance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Tessa Alliance as a Broker
Arron at Tessa Alliance was a great Broker for Health Insurance. Very knowledgeable, clear explanations and support for me in choosing the right insurance for my individual needs. I was very impressed with the company ethos and service they provide.
Aaron had a quality understanding
Aaron had a quality understanding of the implications of changing health insurer. He phoned as promised, and gave me appropriate times to consider the information provided. He was able to make a recommendation with sound reasoning. I will save a considerable amount of money by changing and lose little in terms of cover.
Aaron was attentive and responsive in…
Aaron was attentive and responsive in assessing our situation with health insurance - not only did he come up with a solution (BUPA) which saved us over £150 from our existing provider (AXA), we lost barely any cover at all, and it's probably a better solution.
The Exeter
Aaron Jones, clearly outlined the benefits and also advised on the limitations of our private health cover with The Exeter, so that my partner and I could make an informed decision.
Excellent Consultation
After looking into taking out private healthcare cover I found it an absolute minefield.
I then came across Tessa Alliance, I filled out their request a quote form, then very quickly received a call from a wonderful gentleman representing Tessa Alliance, Adam Barbosa was excellent at explaining everything private healthcare to me, I was put at ease from the start of the call, Adam was very friendly, & caring taking time to explain everything I wanted to know about private healthcare, there was no pushy sales pitch like I have experienced in the past, I was very happy with the whole experience of dealing with Tessa Alliance & I highly recommend them, especially Adam Barbosa Who was excellent from beginning to end of the consultation , thank you Adam
I found Tessa Alliance to be very…
I found Tessa Alliance to be very helpful
Adam Barbosa talked me through my options in a very professional manner & managed to quickly halve my monthly payments. Very grateful and highly recommended them
Aaron clearly set out the pros and cons…
Aaron clearly set out the pros and cons of different types of policies. I had confidence that his advice was factual and unbiased. I took a couple of weeks to then consider the options but wasn’t hassled by him during that period. Very happy with the service.
Exceptional and thoroughly professional…
Exceptional and thoroughly professional service from Aaron. I had been given very expensive renewal terms from my existing provider and Aaron stepped in to help me find a competitive alternative. His advice was outstanding, particularly so because he provided the reasons behind every single piece of advice. Aaron was very responsive and dealt with my change to a new provider in good time. I wouldn’t hesitate to recommend him and, if I could, I would give him 6-stars.
ADAM Barbosa
From the very first call Adam was professional and not pushy like many. Service so far has been first rate. Keep up the good work Adam and you will have many satisfied customers Martin and Jackie M.
Very professional
Very professional. Understood my needs and fulfilled all my expectations.
Excellent Service!
Aaron was fantastic from start to finish. After my premium rocketed at renewal, he quickly helped me move to another provider and made the whole process smooth and stress-free. Extremely professional, knowledgeable and responsive throughout. The service was excellent and I felt genuinely looked after. Highly recommended!
Very helpful
They were really helpful in giving me all the available options to me regarding switching my private health insurer to a cheaper and more reliable service provider
Very attentive and knowledgable
Zain was very informative about the policies available. Furthermore, his follow-up was excellent.
Excellent service
Excellent service from Zain...fast response to questions asked, very knowledgeable, good manner with customers, found a good deal for my health insurance and managed the change of providers smoothly. Highly recommended broker.
Private health care
I wanted to change my health insurance and spoke to Adam who was very patient and helpful and made a potentially stressful experience easy and stress free.
I must start this with a resoundingly…
I must start this with a resoundingly huge thanks 😊 to Saira from Tessa Alliance she is a superstar with all the assistance she has been to me as I write this she I going above and beyond yet again with telling me how to go forward with my claim
Spoke to Aaron who was outstanding in…
Spoke to Aaron who was outstanding in his explanation of the various levels of cover, tailoring it to our specific requirements, with the right emphasis on costs and companies. He was thoroughly professional. Friendly and very helpful! An asset to the company.
Very Highly Recommended
The thought of changing providers had stopped me doing so earlier, because of the hassle involved. However, from the first contact with Aaron, I knew this wouldn't be the case with Tessa Alliance. Aaron was polite, helpful, explained everything very clearly in great detail, and, above all, was very patient. He found a much better policy than my old one at just over a quarter of the price I was paying.
Cheaper Insurance Cover by Adam Barbosa and was…
Assisted today by Adam Barbosa and was able to get a good reduction on my policy, as I had just received my quote today from my current insurer. Adam ensured I got a policy that provides me the same level of cover at a better price so very happy with that. Adam took time to go over everything to ensure I was happy. Highly recommend this company
I was wanting to get a comparison on…
I was wanting to get a comparison on Medical Insurance's and found Tessa Alliance. Aaron Jones went through what I was looking for as I had been with a company who’s price increases were getting out of hand. Aaron came back to me with 3 alternatives that met my personal needs. Explaining each one very professionally and in great detail. No selling pitch. I have now got the exact policy I was hoping to find. A big thank you to Aaron and his company and the plus is they will always be at the end of phone to answer questions and go through my policy next year.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
