Tessa Alliance Reviews 

299
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the advisers are exceptionally patient, thoroughly knowledgeable, and completely free of any pushiness when explaining complex insurance options. People find the entire process remarkably smooth and completely stress-free from the very first contact. Consumers truly appreciate the personalized support and clear guidance provided during the transition between suppliers. Reviewers also point out significant financial savings, noting that tailored policies are secured at much lower costs than previous renewals. Clients feel confident in their final choices and strongly recommend these professional broker services for future healthcare needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, extensive product... See more

Service

People report positive experiences with service, highlighting exceptional support and guidance when finding... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are attentive,... See more

Price

Users describe positive interactions with price, noting that advisors successfully found competitive policies... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing great satisfaction with the helpful and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a bad few weeks with NHS, the service here was a massive dose of fresh air in this area of business. Absolute top quality, clear, layman communication and honest appraisal of pros and cons of va... See more

Rated 5 out of 5 stars

If you are looking for a company to help you journey through the health insurance world do not go any further. Aaron Jones from Tessa Alliance guided me through the changeover from my old cover which... See more

Rated 5 out of 5 stars

We were given Zain’s name by a relative who recommended him and we were not disappointed. He was vey helpful and knowledgeable and was able to find the right health policy which covered our needs. He... See more

Rated 5 out of 5 stars

The thought of changing providers had stopped me doing so earlier, because of the hassle involved. However, from the first contact with Aaron, I knew this wouldn't be the case with Tessa Alliance. A... See more


Company details

  1. #11 of 28 best companies in Health insurance agency
  2. #39 of 227 best companies in Insurance agency
  3. #64 of 176 best companies in Insurance broker
  4. #33 of 54 best companies in Life Insurance Agency
  5. #1 of 3 best companies in Doctor referral service
  6. #7 of 43 best companies in Wellness Programme

Written by the company

Tessa Alliance specialises in comparing health insurance plans. We're always committed to doing right by our customers and see them as the core of our business. Our approach to the comparison of health insurance never involves being pushy and hard sales tactics are never used. We won’t recommend a plan unless it is in the best interests of our customers. We recognise that each individual has unique healthcare needs. Our mission involves delivering personalised service at every step of the process from initial inquiries to policy selection and ongoing support. Your journey with us is marked by attention to detail and a genuine commitment to your satisfaction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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4.9

All reviews

(299)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Tessa Alliance as a Broker

Arron at Tessa Alliance was a great Broker for Health Insurance. Very knowledgeable, clear explanations and support for me in choosing the right insurance for my individual needs. I was very impressed with the company ethos and service they provide.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Aaron had a quality understanding

Aaron had a quality understanding of the implications of changing health insurer. He phoned as promised, and gave me appropriate times to consider the information provided. He was able to make a recommendation with sound reasoning. I will save a considerable amount of money by changing and lose little in terms of cover.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Aaron was attentive and responsive in…

Aaron was attentive and responsive in assessing our situation with health insurance - not only did he come up with a solution (BUPA) which saved us over £150 from our existing provider (AXA), we lost barely any cover at all, and it's probably a better solution.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

The Exeter

Aaron Jones, clearly outlined the benefits and also advised on the limitations of our private health cover with The Exeter, so that my partner and I could make an informed decision.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Consultation

After looking into taking out private healthcare cover I found it an absolute minefield.
I then came across Tessa Alliance, I filled out their request a quote form, then very quickly received a call from a wonderful gentleman representing Tessa Alliance, Adam Barbosa was excellent at explaining everything private healthcare to me, I was put at ease from the start of the call, Adam was very friendly, & caring taking time to explain everything I wanted to know about private healthcare, there was no pushy sales pitch like I have experienced in the past, I was very happy with the whole experience of dealing with Tessa Alliance & I highly recommend them, especially Adam Barbosa Who was excellent from beginning to end of the consultation , thank you Adam

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Aaron clearly set out the pros and cons…

Aaron clearly set out the pros and cons of different types of policies. I had confidence that his advice was factual and unbiased. I took a couple of weeks to then consider the options but wasn’t hassled by him during that period. Very happy with the service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional and thoroughly professional…

Exceptional and thoroughly professional service from Aaron. I had been given very expensive renewal terms from my existing provider and Aaron stepped in to help me find a competitive alternative. His advice was outstanding, particularly so because he provided the reasons behind every single piece of advice. Aaron was very responsive and dealt with my change to a new provider in good time. I wouldn’t hesitate to recommend him and, if I could, I would give him 6-stars.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

ADAM Barbosa

From the very first call Adam was professional and not pushy like many. Service so far has been first rate. Keep up the good work Adam and you will have many satisfied customers Martin and Jackie M.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Aaron was fantastic from start to finish. After my premium rocketed at renewal, he quickly helped me move to another provider and made the whole process smooth and stress-free. Extremely professional, knowledgeable and responsive throughout. The service was excellent and I felt genuinely looked after. Highly recommended!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

They were really helpful in giving me all the available options to me regarding switching my private health insurer to a cheaper and more reliable service provider

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Zain...fast response to questions asked, very knowledgeable, good manner with customers, found a good deal for my health insurance and managed the change of providers smoothly. Highly recommended broker.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Private health care

I wanted to change my health insurance and spoke to Adam who was very patient and helpful and made a potentially stressful experience easy and stress free.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I must start this with a resoundingly…

I must start this with a resoundingly huge thanks 😊 to Saira from Tessa Alliance she is a superstar with all the assistance she has been to me as I write this she I going above and beyond yet again with telling me how to go forward with my claim

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to Aaron who was outstanding in…

Spoke to Aaron who was outstanding in his explanation of the various levels of cover, tailoring it to our specific requirements, with the right emphasis on costs and companies. He was thoroughly professional. Friendly and very helpful! An asset to the company.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Highly Recommended

The thought of changing providers had stopped me doing so earlier, because of the hassle involved. However, from the first contact with Aaron, I knew this wouldn't be the case with Tessa Alliance. Aaron was polite, helpful, explained everything very clearly in great detail, and, above all, was very patient. He found a much better policy than my old one at just over a quarter of the price I was paying.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Cheaper Insurance Cover by Adam Barbosa and was…

Assisted today by Adam Barbosa and was able to get a good reduction on my policy, as I had just received my quote today from my current insurer. Adam ensured I got a policy that provides me the same level of cover at a better price so very happy with that. Adam took time to go over everything to ensure I was happy. Highly recommend this company

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I was wanting to get a comparison on…

I was wanting to get a comparison on Medical Insurance's and found Tessa Alliance. Aaron Jones went through what I was looking for as I had been with a company who’s price increases were getting out of hand. Aaron came back to me with 3 alternatives that met my personal needs. Explaining each one very professionally and in great detail. No selling pitch. I have now got the exact policy I was hoping to find. A big thank you to Aaron and his company and the plus is they will always be at the end of phone to answer questions and go through my policy next year.

15 January 2026
Unprompted review

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