Test Iq Online Reviews 616

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing discrepancies in charges and unexpected fees. Customers also felt the pricing was unclear, often discovering additional costs after an initial low payment. The subscription model was a major point of contention, with many reporting issues with the subscription process or difficulty understanding the terms. Reviewers also found the website to be confusing and difficult to navigate, making it difficult to understand the true costs. Furthermore, consumers reported significant issues with refunds, struggling to get their money back for unwanted services.

What people talk about most

Payment

Clients express concerns regarding payment, with many reporting charges and subscriptions they do not recall... See more

Price

Users describe negative interactions with price, frequently reporting unexpected charges after being led to... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many report unexpected... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report being charged unexpectedly,... See more

Refund

People express significant dissatisfaction with the refund process. Many consumers report difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I've been charged 2 months at $24.99 and never even took an IQ test or requested services. On my debit card it says testor-iq-app as the company billing me, but I can't find that exact business name... See more

Rated 1 out of 5 stars

This is a con. Testora OFFERS a free IQ test, but having wasted our time then demands money for the result. It is a garbage test as well, all geometric designs, nearly NO math at all, and absolutely n... See more

Rated 1 out of 5 stars

I've never left a review on this site before but these scumbags deserve the 1 star for their slimy behaviour. Made me think I was paying a one off payment of £1 for an IQ test only for me to be charge... See more

Rated 1 out of 5 stars

This is a total scam. My free IQ test ha cost me over EUR 250 so far in unauthorized charges. I’ve had to cancel my card and initiate a fraud investigation of this company. Don’t get involved with t... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

616 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Once i payed for a test

Once i payed for a test. One month later they took 50 euros and I was scared a little. Thankfully the support was kind and cool and helped me out. And I got my money back.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, their one-time payment, gets you into a subscription, that charges 47,90 euros after 48 hours if you do not cancel it. I have been charged, and they are not willing to talk this out. Do not fall for it.

12 December 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

We are sorry to hear that you are not satisfied with our services.
We would like to clarify that our prices and conditions of use are mentioned at the time of registration.

In order for us to cancel and refund your subscription, please contact us at contact@test-iq-online.com.

Best regards,
Camille

Rated 5 out of 5 stars

Charges

I was very angry when i saw they charged me with almost 50 euros. Immediately I texted to Nathalie, and she was so helpful, and kind. Thank you for your fast service again!

30 November 2024
Unprompted review
Rated 1 out of 5 stars

"Free" tests, proceeds to charge you 50 euros

They advertise the tests as *Free* then at the end of the test you chose wants to charge you 50 cents to get the results but they are not saying that this charge is for a trial 48 hour subscription and that it renews at 47,50 euros. Scammers. Dont even visit their site, the tests are trash.

29 November 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our service.

To clarify, we offer a trial period for €0.50, which grants access to our services for 48 hours. This trial includes the option to convert to a monthly subscription for €47.90 if not canceled before the trial period ends. These details are provided during the registration process, but we are sorry if they were not clear to you.

If you have any concerns or questions, we encourage you to contact us at contact@test-iq-online.com with your account details. We are happy to review your case and provide assistance, including a potential refund if applicable.

We value your feedback and will use it to improve our communication and services.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

Scam

Scam . Not free as advertised.

27 November 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your feedback. We’re sorry to hear that you feel this way.

To clarify, our service includes an initial trial offer for €0.50, as indicated during registration. While the test is not entirely free, we aim to provide clear information about the costs involved before you proceed.

If you have any concerns or questions regarding your experience, please reach out to us at contact@test-iq-online.com. We’ll be happy to review your case and assist you further.

We appreciate your input and are always working to improve transparency and customer satisfaction.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

This page is a scam

This page is a scam, I payed for a 50 cent test and then they pretended to charge me 47,5€ without asking, totally scam

20 November 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello Yassine,

We are sorry to hear about your experience and appreciate you bringing this to our attention. Our 50-cent trial includes an automatic subscription to a monthly plan for €47.90 if not canceled before the trial period ends. This information is clearly outlined during the registration process, but we regret any confusion this may have caused.

Please contact us directly at contact@test-iq-online.com with the details of your account so we can review your case and address the issue promptly.

We are committed to resolving this situation and are here to assist you.

Best regards,
The Test IQ Online Team

Rated 5 out of 5 stars

Excellent Customer Service

The customer service team was incredibly understanding and helpful. I truly appreciate their support and highly recommend their platform for both their services and their exceptional customer care.

11 November 2024
Unprompted review
Rated 4 out of 5 stars

Prompt Refund but Transparency Needs Improvement

First, let me say that the tests provided on the website are practical and well-designed. To see the results of your test, you need to subscribe and pay 50 cents. Up to this point, everything seems fair and straightforward. So, where is the issue?

As soon as you enter the website, you eagerly start one of the tests without scrolling down to read the terms and conditions.
According to the site's rules, you only have 48 hours to cancel your subscription; otherwise, you will be charged 47.9 euros monthly.

Unfortunately, I experienced the same issue where, two days after completing the test, 47.9 euros were deducted from my account without clear prior notification.

I immediately contacted the support team at contact[at]test-iq-online[dot]com, requesting a refund. To their credit, they accepted my request, and after 8 days, the money was refunded to my account.

While I appreciate their respectful and timely response, this issue caused me significant discomfort initially. The lack of clear communication regarding the subscription activation process raises concerns about transparency and adherence to consumer protection laws.

According to such laws, all subscription fees and terms must be clearly disclosed with proper notifications before recurring payments are charged. In this case, I did not receive any confirmation or reminder email before the subscription was activated. Simply placing a link to the terms and conditions on a separate page does not absolve the platform of its responsibility to notify users directly and ensure they are fully informed.

I strongly suggest that the site developers address this issue. Improving communication and clarity can prevent dissatisfaction and enhance user trust. This proactive approach would not only resolve complaints but also protect the site's reputation from being affected by negative feedback.

Finally, I would like to thank Nathalie for her professional and respectful response in resolving my issue.

With respect

4 November 2024
Unprompted review
Rated 1 out of 5 stars

They claim it's free

They claim it's free, then ask to pay a little something and you end up with a 47.9 subscription that they collect through a third party that you can't identify...

Only way to get out of it is to block your credit card...

WTF

13 July 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello Nicolas,

Thank you for sharing your experience with us. We're sorry for any frustration or confusion caused.

To clarify, our initial services and subscription details are provided during the sign-up process. We aim to be transparent about all fees.

Please know that you can cancel your subscription at any time on your account or by contacting our support team at contact@test-iq-online.com. We’re here to assist you directly and ensure your issue is resolved as quickly as possible.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

No report received

No report received, although paid twice.
Additionally, you sign up for a subscription automatically whit in 48 hours.
It felt like a scam, but based on the other reviews I can confirm it is.

29 October 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello Bart,

Thank you for sharing your feedback, and we’re sorry to hear about your experience.

If you haven’t received your report or if you have any other issue, please reach out to us at contact@test-iq-online.com. Our support team is here to help resolve any issues as quickly as possible. We strive to provide clear information about our subscription terms.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

This is a scam

This is a scam. They won't give you your result, but still charge your credit card.

28 October 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you've encountered.

If you haven’t received your report despite payment, please reach out to us at contact@test-iq-online.com so we can investigate this matter promptly.

Best regards,
The Test IQ Online Team

Rated 5 out of 5 stars

I wanted to share my experience after…

I wanted to share my experience after accidentally creating a subscription. A charge of €47.90 was deducted from my account, but after contacting customer service about the mistake, the refund was processed professionally and completed within just 4 days.

I’m very satisfied with how quickly and efficiently my request was handled. I highly recommend this service for its transparency and responsiveness.

Best regards

17 October 2024
Unprompted review
Rated 1 out of 5 stars

Don't take the test here

Don't take the test here, by doing the test you unwillingly subscribe to a monthly membership. However, if you have already done that and were scammed, I advise to first: unsubscribe, second: contact your bank and ask for a refund. It worked in my case! Also, for security reasons, consider applying for a new credit card.

12 October 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello Weronika,

We are sorry that our service didn’t meet your expectations.

Our intention is to be transparent about the subscription process, with details provided during sign-up. We apologize if this wasn’t clear in your case. If you have further questions, please reach out to us at contact@test-iq-online.com. Our support team is here to help and ensure that any issues are resolved.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

They brand themselves offering the…

They brand themselves offering the Duolingo English Test, but it has absolutely nothing to do. A total scam.

19 October 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your feedback.

If you have any questions or concerns, please feel free to reach out to us at contact@test-iq-online.com. We’re here to provide clarification and assist you in any way we can.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

Don't give them your credit card!

Be prepared they charge you first 0.50 euro, but once they have your credit info, within 2 days they will charge you 47.90 €. Beware of this subscription trap.

19 September 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Our initial 0.50 € trial includes information about the subscription that follows, and we aim to be transparent throughout the sign-up process. If you would like to cancel or need assistance, please contact us at contact@test-iq-online.com. We’re here to help and ensure your experience is a positive one.

Best regards,
The Test IQ Online Team

Rated 4 out of 5 stars

The normal review

After completing the test i was asked to pay 0.5 eur for the results.After paying i got the results in my email.And two days later got charged 47,90 euro for the monthly subscription.I was in shock but after messaging the customer support(who replied in about 15min) i got my refund immediately.The only downside is that i had to message them and the subscription service was not displayed properly so they should definitely work on that .

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Its a fck scam,why they are stil up and…

Its a fck scam,why they are stil up and stilling money
Ask 50 cents for the result to be sent to your email account
If you use your bank details, they deduct 50 cents. However, after two days they deduct 47.90 Euro from your account automatically

8 October 2024
Unprompted review

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