testgrid.io Reviews 13

TrustScore 2 out of 5

2.0

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Company details

  1. Software company

Written by the company

TestGrid.io is a leading provider of end-to-end automated testing solutions, specializing in both web and mobile applications. Founded in 2015, we have steadily grown to become a trusted name in the field of software testing automation. Our innovative platform offers secure & scalable test infrastructure, hosting real mobile devices and browsers on cloud or on-premise. With TestGrid, users can also perform end-to-end test automation, including AI-powered codeless testing, mobile apps, cross-browser, visual UI testing, and more. 1 - TestGrid Infrastructure Offerings: 1.1 - TestGrid Device Cart - Mini data center on wheels TestGrid Private Device Lab is a Smart, Secure and Scalable way to test your mobile apps and websites on real devices/browsers On-Premise. - Host Up-To 50 Devices & Browsers per Enclosure - 100% secure, Behind Corporate Firewall - Daisy chain capable for easy scalability - Centralized Management for Enterprise Distributed Deployments - Fully Optimized for Unmatched Device Response - Seamless Integration with Existing Tools and Workflows 1.2 - TestGrid Dedicated Cloud TestGrid offers an on-demand infrastructure of real mobile devices and browsers hosted on cloud powered by TestOS to help you perform end to end test automation with ease. 1.3 - TestGrid Public Cloud TestGrid real device cloud offers a combination of real devices & browsers to help users test your mobile app and website on the cloud while getting 100% real user experience. 2 - Codeless Automation Plan, author and execute automation testing at scale, increase test efficiency while reducing test maintenance with the ai/ml powered, low-code/no-code testing platform built to accelerate continuous Quality. 3 - TestGrid AI for Test Automation Write test cases in English, BDD, CSV and paste them into TestGrid AI portal to generate test cases. Automate your test scenarios into actual automation steps and execute them on both mobile devices and browsers. 4 - Mobile App Testing Test on real physical devices and get accurate results to help you release mobile apps faster, with confidence. run manual and automated mobile app testing on ios and android devices. 5 - Cross Browser Testing Test your website / apps on all latest and legacy browsers. Find browser compatibility issues and deliver flawless UI/UX. Pick and test from hundreds of real browsers running on real devices. 6 - Performance Testing Ensure seamless performance: prevent app/website failures during critical times Perform simulated load testing to ensure your app/website does not fail. Identify performance bottlenecks like high response times or resource constraints. Perform stress testing by pushing the system beyond its intended capacity. Monitor metrics like response time, throughput, and resource utilization to ensure that performance meets acceptable standards. 7 - Integrations TestGrid offers integrations with various complementing tools like JIRA, Slack, CI/CD tools like CircleCI, Travis CI etc.


Contact info

2.0

Poor

TrustScore 2 out of 5

13 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Lazy

This service is more hassle than it is worth. I'm not sure why employers are using it. Buggy and terrible. This is a program for lazy corporate management who think they're going to get an idea of a candidate from 6 questions they have 3 chances to answer. Do real interviews, Vieple and Testgrid do not need to exist. Makes much more sense to go to an interview with the employer instead of participating in a buggy video interview that will require you to contact Vieple and Testgrid support and wait for tech support from this unnecessary third party.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

poor support, buggy platform and impossible cancellation

I had a terrible experience with TestGrid. Support was non-responsive, the basic setup guidance was missing, and the platform felt buggy and unreliable. Worst of all, the subscription page didn’t work and I couldn’t cancel. I’m asking TestGrid to immediately cancel my subscription and confirm in writing!!!

24 October 2025
Unprompted review
Rated 1 out of 5 stars

They will not stop spamming me after I…

They will not stop spamming me after I signed up for a trial. I'm receiving multiple emails a day without a way to unsubscribe. I asked them to take me off their mailing list yet they are still barrage me with emails. This can not legal!!

4 March 2025
Unprompted review
Rated 1 out of 5 stars

They Refuse to Cancel My Subscription

Terrible experience! They refuse to cancel my subscription!

I have contacted their support, they told me to cancel it via the dashboard, but the admin area shows no subscription active!

I have contacted their support again, and no response.

I am going to speak to my bank to see how we can block them.

21 December 2024
Unprompted review
Rated 1 out of 5 stars

I have been trying to cancel this…

I have been trying to cancel this monthly subscription since April. The company is basically non-responsive. I have attempted to contact them several times. I need to keep disputing each individual charge. It's extremely frustrating.

20 June 2024
Unprompted review
testgrid.io logo

Reply from testgrid.io

Hi Brian, thanks for bringing this to our attention, we have checked, and your plan has been cancelled. We are sorry for any inconvenience and look forward to serving you again.

Rated 4 out of 5 stars

I think the site does not deserve more…

I promised to edit the review if support responds to me
This site is considered honest. It does not lie, but rather gives you a trial period. It became clear to me that their communication quality is very high. There are only some comments, which is that the browser does not work for more than 4 continuous hours. Therefore, the support was honest with me in this. I tried it and the only negative was that the device does not work. More than 4 continuous hours, so it deserves 4 stars for its reliability

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Great App Testing Tool

Scriptless Test Case Writing
Ability to see live execution of test case
Remote access for manual testing
Integrated performance report for each build
Email reporting

We were looking for a tool that we could use directly without much setup & learning. We originally planned to use it for some basic test cases which were cumbersome for manual testers. Rest of the test cases were supposed to be tested by manual testers but eventually we ended up using it for a large portion of the test scenario then we originally planned due to its ease of use.

Sometimes, I see delayed response while accessing remote devices but overall great tool

2 May 2022
Unprompted review
Rated 5 out of 5 stars

Best Tool, Training & Support

Tool is relatively easy & intuitive, Onboarding sessions for training our QA Team, Support was great overall

We were looking for the appropriate testing framework/tool for our client & finally decided on TestGrid to be the one. We came up with a testing plan for a client application & presented the same to the TestGrid team. They walked us through the step by step process during onboarding sessions & we were able to deliver quality applications in a relatively shorter period of time while controlling cost which was our aim to begin with.
Thanks TestGrid Team.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

API Testing made easy

TG as we call it internally is an amazing platform that has helped us to perform API testing at the most easiest way. We love all the features especially the no code automation for mobile app testing.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Superb Automation Testing Infrastructure with Comprehensive Reports

TestGrid really helped us to make sure that the quality of our mobile application is top notch. We were not only able to test it on real devices but were also able to coordinate on resolving bugs in real time and that really saved time for us. Moreover their API testing feature was like a cherry on the top.

We were writing a test case in selenium java with one dedicated device assigned to each automation tester for running a test case. We wanted to set up our own device cloud but instead opted for TestGrid’s Device Cloud. This was the problem we were trying to solve but soon we switched to TestGrid for everything from Infrastructure to Test Case Writing to Reports.

7 April 2022
Unprompted review
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