Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... See more
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Really easy to use difficulty being able to use information from results as all online so unless you have a computer or pad it’s difficult to use information
I am so glad that I did this test. I’ve been suffering really bad with IBS for years and also more recently with reflux too. I discovered from doing this test that I am 100% intolerance to barley and... See more
I can never lose any weight I always have a bloated stomach. I always have no energy and I always feel ill now I know but this could be the reason why I would never have known if I didn’t use test you... See more
Company details
About Test Your Intolerance
Written by the company
Who are we?
The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.
Our values and our mission
We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.
We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.
Why us?
Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.
- Support 9,000+ people per month
- Quality in-house laboratories
- Endorsed by practitioners
- Largest global network of testing
Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.
We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!
Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health TestsContact info
1a Bonington Complex, DE74 2PY, Derby, United Kingdom
- 01332812851
- info@testyourintolerance.com
- testyourintolerance.com
4.0
Great
1k reviews
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Terry was really great at provisions a…
Terry was really great at provisions a solution. Thanks a lot!
19 September 2025
Unprompted review
Reply from Test Your Intolerance
Hello,
Thank you for your feedback. We’re so pleased to hear that Terry was able to provide you with a great solution. We’ll be sure to share your kind words with him.
Customer Service Team,
Test Your Intolerance.
Terry was very helpful
Terry was very helpful , very prompt with information and the replying also.
17 September 2025
Unprompted review
Reply from Test Your Intolerance
Hello Jamie-louise,
Thank you for your feedback. We’re delighted to hear that Terry was so helpful and provided you with prompt information and replies. We’ll be sure to share your kind words with him.
Customer Service Team,
Test Your Intolerance.
I had a problem with a lost order number
I had a problem with a lost order number and Jordan sorted it out and gave me the number straight away. Fantastic service
16 September 2025
Unprompted review
Reply from Test Your Intolerance
Hi Anne,
Thank you for your feedback. We’re so pleased to hear that Jordan was able to quickly resolve the issue with your lost order number and provide you with the details straight away. We’ll be sure to share your kind words with him.
Customer Service Team,
Test Your Intolerance.
I didn’t receive any results following…
I didn’t receive any results following my sample submission
9 July 2025
Reply from Test Your Intolerance
Hello Elaine,
Very sorry to hear that this was your experience, this is not the type of service we want our customers to receive.
Please note we will be looking into this and we will reach out to you with a resolution, or have your results sent over to you.
Customer Service Team,
Test Your Intolerance.
Cameron on online chat was helpful today
I had a small problem about which web address to send the activation code to, went into online chat and Cameron was very helpful today. The process of sending the hair sample is quite easy and affordable, I look forward to the results.
15 September 2025
Unprompted review
Reply from Test Your Intolerance
Hi Wendy,
Thank you for sharing your experience. We’re delighted to hear that Terry was able to quickly answer your questions and provide the guidance you needed regarding your results. It’s great to know you now feel ready to begin your 4-week elimination diet plan and retest. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Test Your Intolerance.
Very good service
I have got my results but had a couple of questions relating to what I could and could not eat. Terry was very quick to answer my questions.
I am now going to do 4 weeks of ommission for the things I cannot be in contact with and retest.
Thanks Terry for your advise and help
15 September 2025
Unprompted review
Reply from Test Your Intolerance
Hi Penny,
Thank you for sharing your experience. We’re delighted to hear that Terry was able to quickly answer your questions and provide the guidance you needed regarding your results. It’s great to know you now feel ready to begin your 4-week omission plan and retest. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Test Your Intolerance.
Excellent Customer Service Experience
I am reviewing my experience with Casey. Her reply to my question was prompt and efficient. She solved the problem immediately.
This is my second test - for my pet and I am lookimng forward to the results.
14 September 2025
Unprompted review
Reply from Test Your Intolerance
Hi Patricia,
Thank you for sharing your experience. We’re delighted to hear that Casey provided such prompt and efficient support and was able to resolve your issue immediately. It’s wonderful to know you’ve chosen to use our service again for your pet, and we hope you find the results just as helpful this time.
Customer Service Team,
Test Your Intolerance.
Ordered today and i Accidently put my…
Ordered today and i Accidently put my old address, contacted on Facebook and spoke with Jordan who was very helpful and professional and has now corrected my address, cant wait for it to come
14 September 2025
Unprompted review
Reply from Test Your Intolerance
Hi Johannah,
Thank you for your feedback. We’re so pleased to hear that Jordan was able to quickly and professionally correct your address for you. It’s great to know everything is now updated, and we hope you enjoy your experience once your order arrives. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Test Your Intoleramnce
I had to wait over a month for 2x tests…
I had to wait over a month for 2x tests and some of the items that were not raised on the report are definite allergens
14 July 2025
Reply from Test Your Intolerance
Hello Caroline,
Thank you for your feedback.
Please note that our hair tests are intended to detect sensitivities and intolerances caused by the items listed. to detect and diagnose allergies, you would require a blood test.
Our processing time starts from the point we receive the sample at our lab. We are not responsible for the time taken for postage.
We apologise that on this occasion we weren't able to meet your expectation, thank you for taking the time to leave us a review.
Many Thanks,
Customer Service Team,
Test Your Intolerance.
Jesse was most helpful on live chat
Jesse was most helpful on live chat
14 September 2025
Unprompted review
Reply from Test Your Intolerance
Hi Betty,
Thank you for your feedback. We’re so pleased to hear that Jesse was able to assist you so helpfully on live chat. We’ll be sure to share your kind words with him.
Customer Service Team,
Test Your Intolerance
Never arrived
16 July 2025
Reply from Test Your Intolerance
Hello Claire,
We regret that this has happened with your order.
Please reach out to our 24/7 live chat team, so we can investigate the order and try to find a suitable resolution for you.
Thank you,
Customer Service Team,
Test Your Intolerance.
Report too long
The test is simple to do but the report is endless. It should be summarised as I gave up halfway down.
15 July 2025
Reply from Test Your Intolerance
Hi Patti,
Thank you for your feedback. We’re glad to hear that you found the test simple to complete, but we’re sorry that the length of the report felt overwhelming. Your suggestion to include a clearer summary is valuable, and we’ll share this with our team as we continue to improve our reports. We truly appreciate you taking the time to share your experience.
Customer Service Team,
Test Your Intolerance.
Excellent price for a very…
Excellent price for a very comprehensive test. I received the results quickly and amazed at its findings. Great company and good at updates and notifications. Definitely worth the money.
7 July 2025
Reply from Test Your Intolerance
Hi Abigail,
Thank you for your detailed feedback. We’re delighted to hear that you found the test comprehensive, received your results quickly, and were impressed with the findings. It’s also wonderful to know you valued our updates and notifications. Your recommendation means a lot to us.
Customer Service Team,
Test Your Intolerance .
Money making racket!
So many things were on my list of intolerances. Infact, most if it were things that I had eaten regularly all my life with no problems. I went to the GP for blood tests and the only thing that came back was a 'slight' fish/seafood intolerance. The doctor actually laughed when I told him about these test results. SAVE YOUR MONEY!
11 July 2025
Reply from Test Your Intolerance
Hi Sally,
Thank you for your feedback.
Thank you for your feedback. We’re sorry to hear that you felt disappointed with your results and that they did not align with your expectations or your GP’s findings. Our tests are designed to provide insights that can be used as a starting point for further investigation into potential intolerances, but we always recommend that results are considered alongside professional medical advice.
Customer Service Team,
Test Your Intolerance.
I did not really understand all of it
30 June 2025
Reply from Test Your Intolerance
Hi Jules,
Thank you for your feedback. We’re sorry to hear that parts of your report were difficult to understand. Our customer service team is always happy to provide clarification and walk you through your results step by step. Please don’t hesitate to reach out to our 24/7 live chat team and we’ll be glad to help.
Customer Service Team,
Test Your Intolerance.
Reply from Test Your Intolerance
Hi Fiona,
Thank you for your feedback. We’re delighted to hear that you found our service very reliable. Your kind words are greatly appreciated.
Customer Service Team,
Test your Intolerance.
Results took 3.5 weeks despite paying…
Results took 3.5 weeks despite paying for fast result service
7 July 2025
Reply from Test Your Intolerance
Hi Colin,
Thank you for your feedback.
We're sorry to hear that you are not happy with the time your test took to be processed. Please note that fast track only applies to the processing of the sample after it has been received. The postal time does not apply to the fast track. We do not take responsibility for the sample until it is with us. Our records show that your test was processed in accordance to the fast track, which means the rest of the time is due to posting.
Many Thanks,
Customer Service Team,
Test Your Intolerance.
Fantastic service , user friendly , smooth process all-around
Fantastic service , good they are on the market. Love the simplicity of the process. Highly recommend. Many thanks again
3 July 2025
Reply from Test Your Intolerance
Hi Elisabeta,
Thank you for your wonderful feedback. We’re so pleased to hear that you found the service fantastic, the process simple, and that you would recommend us to others. Your kind words mean a lot to our team.
Customer Service Team,
Test Your Intolerance.
Really impressed with the ease of…
Really impressed with the ease of reading the support and lots of surprises with what could be effecting me. Started to make some changes already and feeling positive.
10 July 2025
Reply from Test Your Intolerance
Hi Sarah,
Thank you for sharing your experience. We’re delighted to hear that you found the report easy to read and that the results gave you new insights into potential triggers. It’s wonderful to know you’ve already started making positive changes and are feeling the benefits.
Customer Service Team,
Teat Your Intolerance
Reply from Test Your Intolerance
Hello Maria,
Thank you for your feedback. We’re delighted to hear that you had an excellent experience with us. Your kind words are greatly appreciated.
Customer Service Team,
Teat Your Intolerance.
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