CLOSED MY ACCOUNT £100+ CREDIT GONE WITH NO WARNING Deleted my account without any warning which had over £100 credit on the account. Claimed that it hadn't been logged into for 12 months w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have used MediaBurst before for email to MMS conversion. We ceased that product line from our business as we changed what services we offered. Now we use their Textburst platform to notify ou... See more
Horrible company, took my money and ignored me
As a novice when it comes to SMS marketing, I tried a few companies. Mediaburst had a fantastic, user friendly system which had all the standard features in a clean design. Their reporting su... See more
Company details
Information provided by various external sources
* Send text messages easily online * Keep your customers up to date * Used by thousands of businesses *
Contact info
Barrington House, Hayes Lane,, SK9 7LA, Alderley Edge, United States
- 01625 588 620
- hello@textburst.co.uk
- textburst.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient,fast,cost effective.
So far very user friendly and quick.It really saves a lot of time and hassle.
Very Helpful with using API
Developing a WordPress integration and they were very responsive.
Great service and Great value
Text Messaging is a fantastic addition to my CRM online system and enables me to keep in touch with my customers whilst I'm sat at my keyboard. Highly recommended.
Excellent
Superb customer service, so easy to use, cheap messaging, you really do get value for money.
Fast, effective and reliable
We use the SMS product and have never had a problem. It's a fast, efficient, reliable service and I've not got anything but positives to say about them.
They are a company, who, when needed, will go that extra mile to make their customer happy/help them in any way they can.
Excellent speed and service
Mediaburst are able to turn around requests very quickly, their support and account management team are very helpful and responsive to our business.
Great value, reliable service
We use Mediaburst for the majority of our SMS marketing and think the service is brilliant. The interface is easy to use and understand, I would definitely recommend them to other companies.
Easy to use and helpful staff
Interface is fairly self explanatory. When I have rung with questions I have found the staff friendly and helpful. Service worked as it should have.
Committed to customers and the improvement of their products
As a publisher we have used Mediaburst SMS solutions to support print display advertising and reader response solutions.
We find the latest Textburst far more user friendly and easier for our staff to dip in and out of as needs require.
If we do have a set up problem they are always attentive and friendly
Billing is also simple and transparent which is important to us in terms of allocating supplier costs to titles and advertiser campaigns
Great service and support
Mediaburst products are intuitive and easy to use with great support.
Open honest company
Fantastic company with very friendly/open support staff - any questions/queries were answered in an efficient manner.
API code samples a dream to work with too!
Exactly what we needed
Excellent service - extremely easy to use - just what we were looking for!
Just what we were looking for
We were looking for an SMS solution that integrated with our in-house monitoring (Nagios), and found Mediaburst already had a plugin available - we were up and running in under an hour, with quick and helpful advice from the lovely people on their support team. Highly recommended.
Thanks for helping me solve my issues...
I have had a good experience with all employees at Mediaburst. The have solved my issues using their Wordpress plugin. I live on Hawaii Island. I would like to see a Skype phone number to call. Thanks
Good Service, friendly staff
Always a pleasure doing business with Mediaburst, ready to answer even the most complex questions when needed.
Reliable and friendly
Technologically excellent and reliable with a great company ethic what more could you ask for?
Amazing service and great customer service
Mediaburst have been a great company to use, after replying to me on Twitter I got 50 free text messages to give them a test run.
The site is easy and simple to use, API documentation give all the information you need without adding too much technical garbage, the back-admin is clear and straight forward and should probably be an example to other service providers on how to not bombard your user.
Excellent Company
Mediaburst have been nothing but professional and helpful with all my requests
Good, Professional Service
Simple, straightforward and easy-to-use API, also the help desk was quick to respond to a small issue and I had it resolved within a day.
Will be using Mediaburst more in the future when my clients require SMS functionality.
Would be nice if it was possible to have a developer/reseller account option though.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








