Textedly Reviews 2,359

We used Textedly to administer a vote by text "People's Choice Award" at our summer Arts Festival. Textedly was a perfect solution for this specific application. We additionally utilized the platform to send daily notifications to our participating artists. This was a great communication resource for us to disseminated up to date information to vendors.

What a convenient way to communicate with our clients! Very easy platform to use. Adding new clients is super simple.

Subscriber information is more intricate. This software is not very easy to use.

Great customer service , system is always available and the ease of use is fantastic.

They defrauded me of $1800. Please stay away from this company.

The messages that remain do not roll over.
Even after the membership was canceled, they continue to charge the credit card and refuse to reimburse them for their error. The worst ever customer service. Use someone else instead.

We have used Textedly for years now and have grown from a group of less than 100 to nearly 500 now. Men live the fact that we have a way to text them from a reputable source where they know it's from us and not being spammed.

It bothers me that the program doesn't come with a separate mobile app. It's not the same even though you can use it in your browser.

I've sent three emails over the course of three weeks and still haven't received a response. It's incredibly frustrating to deal with such poor customer service, and it's clear that follow-through is not a priority for this company. At this point, it feels like i'm just taking a loss but I hope others don't have to experience the same lack of professionalism. If you value timely support and communication, I would strongly advise looking elsewhere.

Textedly is great! They were so helpful in getting me set up, always available if I had questions, and had the most competitive prices by far.

Textedly was not as user-friendly as promised, and I had trouble setting it up. It's challenging to successfully target my market because of the complicated tag system. Despite my repeated attempts, I encountered systemic problems that were never fixed. All things considered, I had hoped for a more dependable service, but regrettably it has fallen short.

Textedly is annoying and unstable for keeping in constant contact with my consumers because of its frequent outages. Investing in a platform that does not provide the dependability a business requires to function effectively is disheartening.

This firm is really dishonest. Since they bill you by the character, sending more than 500 characters is equivalent to sending three messages, thus you actually don't receive 2,000! That implies that sending about 350 mails costs $48! I'm ashamed that I paid for this since they didn't disclose it to me before I bought it. I will not conduct business with con artists, and I need my money returned as soon as possible.

Although the technology is sound, it lacks integrity. You won't get a cancellation confirmation when you cancel, and the cancellation is "well hidden" if the service doesn't work out as planned. Your accounts will continue to take money out, so keep a tight eye on them. Even though it is evident from the data that you have not used the service for almost six months, the best they can do after this is found is to provide a one-month service refund.

Very easy to use consistent platform that allows us to reach our target market better than many other platforms

We’ve been using Textedly for our business communication needs, and it has been a game-changer! The platform is user-friendly, making it easy to send bulk messages to thousands of customers with just a few clicks. The delivery is fast and reliable, ensuring our messages reach our audience without any delays. We also appreciate the detailed reporting features, which help us track engagement and improve our campaigns.

Whether it's for promotional text blasts, updates, or customer service alerts, Textedly has been an efficient and valuable tool for keeping our customers informed. Their customer support has also been top-notch, always ready to help when needed.

Highly recommend Textedly for any business looking to streamline their SMS communication!

Textedly is easy to set up and easy to use. The tags enable me to specifically target market. Never had a problem with the system.

Textedly is awesome , I have had it for over 5 years and would recommend it to anyone looking for a text service !