Textedly Reviews 2,359

Based to the favorable ratings, I chose to give Textedly a try, however after using it, I think those reviews are rather dubious. Customer assistance is nonexistent, and the platform is always having issues. A lot of the supposedly "five-star" evaluations look suspiciously similar or too positive, almost if they were made up. This untrustworthy of a service could never regularly receive such positive evaluations. The criticism is so false, and it is frustrating to observe. The real experience doesn't live up to the hype, so proceed with caution before believing anything you read here.

Their customer service has been fantastic! They answered my questions in a timely manner.

Professional customer service, application is easy to setup and the UI is simple. I have seen that messages are delivered on schedule and with accuracy.

Price of product is very reasonable, although a recurring small monthly charge was not highlighted clearly at the time of sign up.

Will highly recommend this product for small business owners who want to start a campaign with their customers or keep them informed.

Great text message software for inbound and outbound messaging.

We've been using Textedly for almost four years, and it has been a game changer for our business. The platform is incredibly easy to use and understand, allowing us to stay connected with our customers regularly and keep our business top of mind. Whether it's promoting special offers or sending reminders, Textedly has been a reliable tool. Highly recommended for any business looking to streamline communication and boost customer engagement!

Horrible customer service, bait and switch is their SOP, fraudulent business practices. If anyone has been scammed by them, please file complaint with CA Attorney General.

Section 17602 - Review this law to see if they violated. They will have to pay a fine of $2,500 per customer!

Great Interface and always top notch support.

Personal Assistant on Autopilot!
I've been setting up and using Textedly with many of the paid, add on features (all worth the investment), and got my personal local number approved, over the past 2 weeks.

Have some patience while setting it all up, and connecting everything. Once it's up and running, WOW it's incredibly easy to use! Blaire has been very patient with answering my initial setup questions, and the Help Chat responds quickly as well.

It's not only a great tool to use for prospecting new clients, but also for building drip campaigns to send reminders and follow up with current clients. I'm also using it to send myself reminders of tasks or calls I need to make on specific days and times. It's like having a personal assistant who's on autopilot, and never calls in sick, or shows up late for work. Way better than setting alarms in my phone for reminders.

I used Textedly to communicate with my guests for my wedding before, during, and after my wedding. Using Textedly was a great way to avoid wasting paper and ensured that all my guests knew what table they were sitting at. I was even able to schedule texts ahead of time, which was very convenient because I was able to schedule texts to the folks staying in hotels vs people that were local, etc..

My account rep Carley W. was SO helpful. I highly recommend her and this service for any events.

Textedly is a great yet simple application for connecting with your clients or community. The ease of using this is amazing. I love that people can respond back to the messages that I send. Textedly is definitely a 5-Star service.

Ease of use. Dependability. Reasonably priced.

Have a beautiful experience with Textedly.
I used another SMS campaign for years, then switched to this platform. 10/10, if you are looking for a texting service. Look no further.

Awful service!!! The absolute worst customer service platform I’ve ever encountered. Anybody can write a review and I promise you that the 5 star reviews you see aren’t real. Many of the times the texts don’t go through. You often have to wait hours to find out why. That doesn’t work with time sensitive messages and the reps can be really rude.

I like the customer support team! Great service.

Fantastic customer service, super responsive and patient. Website very easy to use and allows for easy manipulation for any need.

We find Textedly a user-friendly SMS marketing platform with reliable delivery and easy-to-use features.

We use Its automation tools to simplify our texting campaigns management with great results and we highly recommended it!!

Easy to use and a great tool to contact potential customers.

Very easy to work with
solves any issues promptly