They went above and beyond to make my experience great. The color that I ordered was a lot different than what I expected, and they resent a more appropriate color match (my hair is grey -not white a... See more
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This has changed my life
This has changed my life! I’m so glad you guys sent me two, cause you knew I would love it that much!! The color was perfectly matched, and it’s so EASY, I can’t even believe how easy it is. I wish I had this option years ago when I was messing around with clip extensions. These are so much more comfortable!
Just want to say thank you to Rachel in…
Just want to say thank you to Rachel in your team. She was very helpful with my purchase. She was very prompt and professional. 😁
Fantastic 😍
I had an issue with the previous order and you immediately replaced it without me asking and sent it out.
Fantastic product and even better customer service!
Perfect color match
Color is absolutely on point my daughter loves it and hugs boost in confidence
It looks like real hair. I love that they give you both wavy and straight.
I love the hair, but when I make it smaller the little bead is at the top which makes it hard to hide.
Keep practicing!
I got mine but couldn’t figure out how to get them in using the clips. I practiced and figured it out and now I’m loving them. I am getting my hair colored to match them next week so I’m sure they’ll look great!
If you have thin hair it’s hard to hide…
If you have thin hair it’s hard to hide where the halo goes in
I originally ordered wrong color
I originally ordered wrong color. Customer service was fantastic! Great product, color, fits nicely. Complete hair color match. Replaced new color no cost to me. Highly recommend this product
Very nice and good quality as I expect.
Customer service was phenomenal!
Amazing extensions, great quality .
My whole experience with you all was great. Firstly I wasn't sure about these extensions but i did ordered and when i got the extensions and tried, i was shook because quality was so good, it blended 70% with my hair. Then I again contacted you guys by email and you guys replied back same day. I showed you my pictures where it was not 100% match and you guys emailed me back by saying, we will send you one more option and the previous one you can keep it. And you sent me one more with both the styles ( straight and wavy) . You guys really take care of your customers. And this new one matches 100% with my real hair. Not too pricey, quality best and service top notch 👍🏼 thank you. I will highly recommend for these beautiful extensions.
i love the product.the color of my hair…
i love the product.the color of my hair matches it.just one thing can i.adjust it so its not a bit loose thats the only thing otherwise its perfect and i loved it
I wanted to love this.. but it sucks.
I wanted to love this. I wanted to so bad. I held off, thinking this can’t be that great- then I watched paid influencers that convinced me otherwise… should have gone with my gut.
If I could leave negative stats, I would. You cannot try on the prouduct and then send it back. It’s extremely low quality “hair”, thin, and does not match. No matter how many times I PAY TO SHIP IT BACK, this product sucks and so does customer service. DO NOT BUY!
Excellent quality and timing all around!
The extensions are beautiful, natural looking, and huge time saver! I love the straight and wavy depending on the occasion!
This is my second pair I bought 18…
This is my second pair I bought 18 length and then I bought 24th length is amazing. We love it. Me and my daughter are trying them out. They are so comfortable light easier to wear. The delivery was fast.
Best customer service + extensions
Perfect color match!!! I’ve since learned to adjust the bead for the band fit with the needle nose pliers but what happened initially with me was I adjusted it so much that was stuck clamped shut. Maria in customer service td me to keep the extension that I had as they don’t sell the adjustment beads separately & let me choose any color & length I wanted to replace the one I had. Best & easiest customer service I’ve had!!! You don’t come across that much these days. In response to one of the customer reviews who said the band doesn’t fit & is loose & bumpy, adjust the band so it’s smaller put the wire at the middle of the top of your head & fit the band just a couple inches down from the back of your head & you won’t have any bunching + it will be high enough above your ears. You won’t feel it at all!
Thank you again ThatHair. You are the best❤️
The color is a match yeah!
The color is a match yeah!! The only thing I have a problem with is it showing through in the back because it is so bumpy from the fold. I’ve had it laying under a book. It hasn’t helped
The customer service representatives…
The customer service representatives were a pleasure to deal with. They answered my questions and made the exchange process easy and quick. They were very professional and polite in the email exchanges too.
Even though I’ve had issues with both…
Even though I’ve had issues with both orders, the customer service has been impeccable!
Love the color and how shiny it is!
Love the color and how shiny it is!! It’s matches perfectly. I get a ton of compliments now on my and how good it looks. I would like some tips on how to keep it from being frizzy though. I love it so much other than that!
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