The Art Company Reviews 

1,706
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Love your shoes! Bought a pair of 1894s while traveling in Netherlands and have worn almost every day since!. Crazy comfortable and much more stylish than tennis shoes. I decided to purchase another... See more

Company replied

Rated 4 out of 5 stars

Very fast delivery and responsive to my special request around delivery. My shoes were on sale but that savings was negated by the shoes going through the US in shipping and I had to pay almost $50 i... See more

Company replied

Rated 4 out of 5 stars

I am very dissapointed. The shoes I received are multi-colored, whereas the picture on the website showed them as only cream white. And now I have to pay 10 Euros to give back what was drscribed wro... See more

Company replied

Rated 5 out of 5 stars

Had difficulty to order and finally asked for help via instagram at midnight! Didn’t expect any reply but got it in 2 minutes! The lady was a) very professional, b) very helpful and patient and c) sup... See more

Company replied

Company details

  1. Boot Shop
  2. Shoe Wholesaler

Written by the company

The Art Company es una marca española de calzado que se caracteriza por su diseño innovador, urbano y sostenible. Fundada en 1995 en La Rioja, España, pertenece al mismo grupo empresarial que también gestiona marcas como El Naturalista. The Art Company se enfoca en ofrecer zapatos con un fuerte carácter artístico, colorido y moderno, combinando creatividad y comodidad.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,706)

1,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so lucky to have found the Spanish…

I am so lucky to have found the Spanish footwear site . Perhaps one day I could visit a shop or factory!! The best shoes ever , well made , stylish just the best . Fantastic service from ordering to delivery .

13 April 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Absolutely fabulous funky shoes

Absolutely fabulous funky shoes. Will definitely be ordering again

5 April 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

I like the shoes very much

I like the shoes very much. They are very comfortable and look exactly like on picture. I ordered size 38, but would say that they are more like a 38,5 or 39.

5 April 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Don’t umderstsnd spanish.

Don’t umderstsnd spanish.
Fast delivery😊

30 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Positive experience

User friendly website. The shoes arrived quickly and were a perfect fit!

25 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 3 out of 5 stars

The 1972

I ordered the 1972. The shoe is nice, but the heel cut is very-very low, so it feels like my foot is always slipping out. Otherwise, the shoe is confortable and pretty.

Awful delivery service - dpd.

22 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

I love Art shoes!

I have quite a few pairs of Art shoes and they are beautifully made and very comfortable.

25 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 1 out of 5 stars

I did not receive my package which mark…

I did not receive my package which mark as deliver. I contact UPS they told me they sent a package back to you. What’s next?

26 February 2026
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Reply from The Art Company

Thank you for your feedback.

I'm sorry to hear that your order delivery was significantly delayed.

Please contact eshop@lifeconcept.com so we can resolve this issue as soon as possible.

In any case, we continue working to provide the best product and service.

We apologize for any inconvenience.

Rated 5 out of 5 stars

Great company and product

Great company and product, even after a small mishap, customer service was most helpful ad resolved it fast.

25 January 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Promt and perfect

Promt and perfect. Thank you.

17 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Perfect

Perfect! Perfect fit, perfect packaking and quick service, will buy another pair :)

12 March 2026
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Reply from The Art Company

Thank you very much for your feedback!

We’re delighted to hear that the delivery went smoothly and that the product met your expectations.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

I really like the 1515

I really like the website, the brand, and of course the products. The entire process was smooth and user-friendly. My only concern is related to the UPS delivery system, which could be improved. I absolutely love the 1515 – it’s definitely my new favorite piece in my closet.

19 March 2026
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Reply from The Art Company

Thank you very much for your feedback!

We’re delighted to hear that the delivery went smoothly and that the product met your expectations.

We look forward to seeing you again soon.

Rated 3 out of 5 stars

Not always comfortable!


Art (the shoe brand) is truly an art form — you can find stunning shoes, even for bunions and wider feet. But no: the product meets not fully my expectations. So I was really laughing with the reaction :-D.

That said, their Mary Janes are somehow less accommodating for wider feet worn with insoles. Models like the Verona don't go deep enough — the shoe just barely covers the toes, and then the upper continues right over the bunion. There's also a seam positioned right over the bunion — something you see in the Chinese fast-fashion footwear. Soooo...is this really made in Europe???

It makes me wonder why there isn't a Varsovia Mary Jane without that seam, and with the same comfort level as their boots.

26 February 2026
Unprompted review
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Reply from The Art Company

Thank you for your feedback!
We’re delighted to hear that the product met your expectations.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent

Excellent. Fast delivery, great product (as always). Highly recommended.

17 December 2025
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Reply from The Art Company

Thank you very much for your feedback!

We’re delighted to hear that the delivery went smoothly and that the product met your expectations.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Love these shoes

Love these shoes. Always reliable sizes. Beautifully made. Stylish.

2 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Great shoes

Great shoes, at a great price and arrived quickly.
Thank you

4 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Excellent quality

Excellent quality

5 September 2025
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Even with the unfair tariffs by the…

Even with the unfair tariffs by the ignorant US president, ordering directly from your company is a great value. Your shoes made with the Comfort Last is the best fit of any other shoes I’ve had. Shipping was VERY fast. I am happy with my purchase.

2 March 2026
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Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. I ordered several times and each time without any problems.

24 February 2026
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

Rated 5 out of 5 stars
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and that the product met your expectations.

We hope to see you again soon.

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