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The5ers Futures Reviews 

231
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional environment, noting that the rules are clear, fair, and easy to understand. Consumers often mention that support teams are responsive and helpful, making the entire evaluation process very smooth. Traders also appreciate the exceptionally fast payouts and stable platforms provided for their daily trading sessions. However, some customers also noted occasional delays with payout processing times during recent months. A few people experienced technical platform glitches along with unexpected spread issues on specific instruments. Some reviewers expressed that certain trading platforms could be challenging for beginners or needed interface improvements.

What people talk about most

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is very user-friendly with... See more

Service

Reviewers mention positive feedback about service, noting fast payouts and a very good trading platform.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful,... See more

Product

Consumers find product to be positive, highlighting simple rules and great funded programs with fast payouts.... See more

Payment

People report ambiguous experiences with payment, reflecting a mix of satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m absolutely satisfied with **The5ers**! The entire process has been professional, transparent, and fair from start to finish. From the challenge to becoming funded, everything went smoo... See more

Company replied

Rated 5 out of 5 stars

The5ers has been a great prop firm to work with. I just received my payout, and the whole process was smooth and professional. Their support team was responsive and helpful whenever I had questions. I... See more

Company replied

Rated 5 out of 5 stars

"A very user-friendly platform with smooth and accurate order execution. My entries and exits are executed seamlessly with zero slippage issues so far. Definitely a great firm that I would recommend t... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really great experience with The5ers Futures! 😁 One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, r... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

231 reviews

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4.3

All reviews

(231)

229 reviews in the last 12 months

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Rated 1 out of 5 stars

They removed OCO orders out of nowhere…

They removed OCO orders out of nowhere in the system, so, my stoploss orders never got removed when I hit tp and got executed to move against me failing my evaluation. Their support told me they removed those. There was no prior intimation of this happening and I got to know when I was clueless about how I reached equity stop when I was already almost done with my challenge. Pathetic.

17 August 2026
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Reply from The5ers Futures

Dear Yogansh,

We’re sorry to hear that you were disappointed with your experience, and we completely understand how frustrating it can be to have an account closed, especially when you were already close to completing your evaluation.

We have carefully reviewed your account activity, including the relevant trades and the circumstances surrounding the account closure. Based on our review, the account reached the applicable maximum loss limit. Once this limit was reached, the account was automatically terminated in accordance with the program’s risk parameters.

We also reviewed the trading activity around the time of the closure and did not identify anything that would justify reversing the termination. While we understand your concerns regarding the closing of your positions, the account’s final equity and the applicable risk limits are what determine whether the maximum loss threshold has been reached. Once that threshold is breached, the account cannot continue trading.

We appreciate that this may not be the resolution you were hoping for, and we understand that you may disagree with the outcome. However, we have thoroughly reviewed the matter and can confirm that the account closure was applied correctly based on the applicable rules and account data.

We always encourage traders to maintain sufficient room below the maximum loss limit, particularly when managing open positions, as market movements and execution conditions can affect the account’s equity in real time.

We value the feedback you have provided and regret that your experience did not meet your expectations. Nevertheless, after completing our review, the decision remains unchanged and we are unable to reinstate or reopen the account.

We wish you all the best!

Best regards,
The5ers Futures Team

Rated 5 out of 5 stars

Excellent CFDs and Futures Programs!

Great trading programs for both CFDs and futures. Customer support is excellent — quick and really helpful.

9 August 2026
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Reply from The5ers Futures

Hi Vijaya,

Thank you for sharing your feedback! We're delighted to hear you're enjoying both our CFDs and futures programs and that you've found our customer support quick and helpful.

We truly appreciate your support and wish you continued success in your trading journey!

Rated 1 out of 5 stars

Delay in payment and restriction of trading instruments

After making two withdrawals, the withdrawal processing speed has slowed down significantly. It's been a whole week and I still haven't received the payment, with the status showing "On Hold." Additionally, NQ—the instrument I frequently trade—is also unavailable for trading today. I suspect the platform is deliberately restricting my account to push me toward trading other products.

9 August 2026
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Reply from The5ers Futures

Dear Qingtan,

Thank you for sharing your feedback with us. We understand how frustrating it can be to wait for a payout, especially when you have already received previous withdrawals and are accustomed to a faster processing time.

We’re pleased that your withdrawal has now been successfully processed and paid out. We sincerely apologize for the delay and for the inconvenience and uncertainty it caused while the payout was showing as On Hold.

Regarding the availability of NQ, we also understand why this may have raised concerns, particularly as it is an instrument you regularly trade. However, the availability of a specific trading instrument is separate from the processing of your payout and is not intended to restrict or influence your choice of products.

We appreciate your patience while the matter was reviewed and resolved. Thank you for being part of The5ers, and we wish you continued success in your trading journey.

Best regards,
The5ers Team

Rated 5 out of 5 stars

One of the best Propfirm in the industry

One of the best Propfirm in the industry

9 August 2026
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Reply from The5ers Futures

Dear Solanki,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars
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Reply from The5ers Futures

Hi there,

Thank you for sharing your feedback! We're glad to hear you've had an overall great experience with The5ers.

We truly appreciate your support and wish you continued success throughout your trading journey!

Rated 5 out of 5 stars

Is magnific

7 August 2026
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Reply from The5ers Futures

Hi Joshua,

Thank you for your feedback! We're delighted to hear you're having a magnificent experience with The5ers.

We truly appreciate your support and wish you continued success in your trading journey!

Rated 5 out of 5 stars

Nice platform blackarrow for futures…

Nice platform blackarrow for futures without lag unlike tradovate

7 August 2026
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Reply from The5ers Futures

Hi Sourav,

Thank you for sharing your feedback! We're glad to hear you're enjoying BlackArrow for futures trading and appreciate the smooth, lag free experience.

We wish you continued success as you trade with The5ers!

Rated 5 out of 5 stars

Nice prof very good

Nice prof very good

7 August 2026
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Reply from The5ers Futures

Hi Chakradhar,

Thank you for your feedback! We're happy to hear you're having a very good experience with The5ers.

We appreciate your support and wish you plenty of success in your trading journey!

Rated 5 out of 5 stars

Payout

I’ve had a really great experience with The5ers Futures! 😁

One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, reasonable, and give you a good environment to focus on trading consistently without unnecessary complications.

I also recently received my first payout, and I was honestly impressed by how fast the whole process was. I submitted my withdrawal request at around 4 PM, and by 2 AM the same night, my payout had already been processed!

Everything was smooth, fast, and straightforward from the challenge all the way to the payout.

So far, I’m extremely happy with my experience with The5ers Futures. Great rules, smooth process, and an incredibly fast payout.

Definitely a 5-star experience! ⭐⭐⭐⭐⭐

12 August 2026
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Reply from The5ers Futures

Dear Marco,

We're so pleased to receive your positive feedback. Thank you for your support! We hope to continue providing you with top-tier service.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

better experience with 5ers than other…

better experience with 5ers than other firms out there

12 August 2026
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Reply from The5ers Futures

Dear Sumit,

Thank you for your encouraging words. We're glad you had a great experience! We look forward to continuing to serve you well.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

5ers always best and reliable

5ers always best and reliable
I trade with confident and trust

13 August 2026
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Reply from The5ers Futures

Dear Guhan,

Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Nice firm and I secured a 4.5 k from…

Nice firm and I secured a 4.5 k from only 90$ accounts on 5ers futures

5 August 2026
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Reply from The5ers Futures

Hi Solomon,

Thank you for sharing your experience! It’s great to hear you’ve had success with The5ers Futures and secured a $4.5K payout from your account.

We truly appreciate your trust in The5ers. Wishing you many more successful trades and payouts ahead!

Rated 5 out of 5 stars

★★★★★

★★★★★
Just passed another The5ers Futures challenge! 🚀
I’ve had another really good experience with The5ers. The challenge was clear, the rules were easy to understand, and everything worked smoothly. I especially like the focus on risk management and consistency.
This is now another challenge I’ve successfully completed, and I’m looking forward to continuing with The5ers. 💪📈
Thank you, The5ers! 🙌

5 August 2026
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Reply from The5ers Futures

Hi Andreas,

Thank you for sharing your experience! Congratulations on successfully completing another The5ers Futures challenge, and we’re glad you found the rules clear and easy to understand.

We’re especially happy to hear you appreciate the focus on risk management and consistency. Wishing you continued success with The5ers!

Rated 5 out of 5 stars

Excellent future service

Excellent future service

12 August 2026
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Reply from The5ers Futures

Hi Aakash,

Thank you for your feedback! We're glad to hear that you've had an excellent experience with our futures service.

We appreciate your support and wish you continued success in your trading journey!

Rated 5 out of 5 stars

Amazing prop firm Best customer service

Amazing prop firm
with best customer service in whole industry
Thank you

5 August 2026
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Reply from The5ers Futures

Hi Pallavi,

Thank you for your wonderful feedback! We're delighted to hear that you consider The5ers an amazing prop firm and appreciate our customer service.

Your kind words mean a lot to our team, and we wish you continued success throughout your trading journey!

Rated 5 out of 5 stars

Great company

Great company

4 August 2026
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Reply from The5ers Futures

Dear Trader,

We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

One of the best futures plans…

One of the best futures plans (Daytrade) in the market right now and a robust support team

4 August 2026
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Reply from The5ers Futures

Dear Ashique,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

I had a great experience with them

I had a great experience with them, their plans are also excellent. My only suggestion to them is to improve their website UI and make it user friendly and add different trading platforms also.

4 August 2026
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Reply from The5ers Futures

Hi Vdev,

Thank you for sharing your experience! We're glad to hear that you've had a great experience with The5ers and that you like our plans.

We also appreciate your suggestions regarding the website interface and additional trading platforms. Feedback like yours helps us identify areas where we can continue improving the trader experience!

Rated 5 out of 5 stars
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Reply from The5ers Futures

Hi Shivansh,

Thank you for your feedback! We're happy to hear that you've found The5ers a good firm and that your payout experience was easy.

We appreciate your trust and wish you many more successful trading and payout experiences ahead!

Rated 5 out of 5 stars

There’s a reason this company is rated…

There’s a reason this company is rated number one. Great packages and great customer services and support.

3 August 2026
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Reply from The5ers Futures

Dear Trader,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

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