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The5ers Futures Reviews 

381
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional customer support team, noting that payouts are processed quickly and reliably without experiencing any unnecessary complications. Traders also deeply appreciate the clearly explained evaluation rules, smooth trading conditions, and stable platforms provided throughout the entire journey. Some reviewers were not happy with occasional technical glitches, platform errors, and unexpected delays when trying to receive their profits or account access. A few consumers additionally reported facing difficulties with initial credit card payment processing, sudden rule changes, and inconsistent communication from the support staff during urgent escalations.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting professional service, reliable platforms, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the remarkably fast payouts and... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising the responsive,... See more

Payment

Clients share satisfaction regarding payment experiences, highlighting that funds are consistently delivered... See more

Product

Reviewers mention positive feedback about product, highlighting fast execution on the trading platform and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hey everyone! I just received my first 4 figure payout with 5ers futures and just received in less than 24 business hours. Appreciated 👍 Amazing experience ⭐ During my evaluation they gu... See more

Company replied

Rated 5 out of 5 stars

I really like the plans they offer with 5ers took payout last week, risk team had some issues but everything was resolved properly. Currently trading 5 accounts planning to take payout next week I wil... See more

Company replied

Rated 5 out of 5 stars

Great prop firm this is my 5th review after 5th payout of $4500 and growing great thing is if your account got breach when your payout is in process they still pay you if no restricted or shady p... See more

Company replied

Rated 5 out of 5 stars

The trading rules are so simple and easy to understand with 40percent consistency you can pass evaluation in a single day and also lock your payout in first day aswell . Literally the best prop firm o... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

381 reviews

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4.5

All reviews

(381)

379 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing support experience

Very disappointing support experience. Emails are often delayed, tickets are not properly addressed, and when an account breach is disputed, they provide simple statements instead of clear records or evidence showing exactly how the breach occurred. There have also been dashboard issues with the futures accounts that have not been properly resolved. For a prop firm handling traders’ money and accounts, I expect transparent evidence, proper investigation, and timely responses—not repeated explanations without supporting records.

23 September 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Shaik,

Thank you for sharing your feedback. We understand your concerns regarding your experience and appreciate you bringing this matter to our attention.

We would like to confirm that your case has been reviewed and that the issue regarding your Summer Booster Hub Credits has been resolved. Our team has taken the necessary steps to address your concern, and we have also followed up with you privately to communicate the outcome and ensure you received an update.

We understand the importance of receiving eligible rewards correctly and having your concerns addressed in a timely manner. We appreciate your patience while our team worked to resolve the matter.

As the issue has been addressed and the outcome has been communicated through private correspondence, we consider this case resolved on our side. While we respect your feedback, we believe the matter has been appropriately handled.

Thank you for your patience and for giving us the opportunity to address your concern. We wish you all the best in your continued trading journey with The5ers.

Best regards,
The5ers Futures Team

Rated 1 out of 5 stars

Horrible service_i say Horrible_and i…

Horrible service_i say Horrible_and i was not able to trade , because the plattform Blackarrow doesnt work Properly__Stay away from these scammers

29 September 2026
Unprompted review
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Reply from The5ers Futures

Dear Rui,

Thank you for sharing your feedback regarding your experience with the BlackArrow platform. We take concerns about platform performance and trading access seriously, and we would have appreciated the opportunity to better understand what happened.

We reached out to request your contact and account details so that we could personally identify your account and investigate the issue you experienced. Unfortunately, we did not receive a response or the requested information.

Without these details, we are unable to identify your account or personally review the specific platform issues mentioned in your review.

We remain available to investigate your concern if you provide the relevant information through our support channels.

Best regards,
The5ers Futures Team

Rated 5 out of 5 stars

I really like the plans they offer with…

I really like the plans they offer with 5ers took payout last week, risk team had some issues but everything was resolved properly. Currently trading 5 accounts planning to take payout next week I will update everyone here. So far it was very good experience.

22 September 2026
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Reply from The5ers Futures

Hi Udam,

Thank you for sharing your experience! We’re glad to hear you’ve been enjoying the plans we offer and that the issue with the Risk Team was resolved properly.

It’s great to know you’ve already received a payout and are currently trading multiple accounts. We appreciate your trust in The5ers and wish you continued success with your upcoming payout!

Rated 5 out of 5 stars

Easy to see what needed to do and…

Easy to see what needed to do and current feedback about wher am with challenge. Not waiting a day for that

29 September 2026
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Reply from The5ers Futures

Hi Lyn,

Thank you for your feedback! We’re glad to hear you find it easy to see what you need to do and keep track of your current challenge progress.

Providing clear and accessible feedback throughout the challenge is important, so we appreciate you recognizing this. Wishing you continued success with The5ers!

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience with The5ers. The platform is professional, transparent, and easy to use. The trading rules are clearly explained, and I really appreciate the opportunities they provide for traders to grow and scale their accounts. The overall process has been smooth, and the support has been helpful whenever needed. I’m very satisfied with my experience so far and would definitely recommend The5ers to other serious traders.

28 September 2026
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Reply from The5ers Futures

Dear Hassan,

We are so happy to hear about your very positive experience with us! We truly appreciate your kind words regarding our platform's professionalism, transparency, and ease of use. It's wonderful to know that our clear trading rules and opportunities for growth are valued. We are glad the process has been smooth and our support helpful. Thank you for recommending us to other serious traders; we truly value your satisfaction.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

I have been trading with 5ers for the…

I have been trading with 5ers for the past 2 years and I have had a great experience with them so far be it for payment, trust, trading conditions and customer service!

21 September 2026
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Reply from The5ers Futures

Dear Sinan,

We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Great experience with The5ers Futures

Great experience with The5ers Futures. The process was smooth and the platform was easy to use. I’m happy with their service and support. Overall, a positive experience.

28 September 2026
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Reply from The5ers Futures

Dear Trader,

Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Hey everyone!

Hey everyone!

I just received my first 4 figure payout with 5ers futures and just received in less than 24 business hours. Appreciated 👍
Amazing experience ⭐
During my evaluation they guided me pretty well as I was new to the futures ... Their YouTube stream team is amazing learned lot from them .... 5ers is truly a trading community where u can learn earn and grow ... Highly recommend for professional and passionate traders ...

And their customer support is un matchable no one can beat them in this whole industry ....

Summer plan(discount) is still active go and grab some eval...

Thanks @5ers

27 September 2026
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Reply from The5ers Futures

Hi Muhammad,

Thank you for sharing such an amazing experience! Congratulations on receiving your first four figure Futures payout so quickly, and we’re especially glad to hear that our team and educational content helped you while you were new to Futures.

We truly appreciate your kind words about our community and support team. Wishing you continued success as you learn, earn, and grow with The5ers!

Rated 5 out of 5 stars

5%ers

Great service

18 September 2026
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Reply from The5ers Futures

Hi Robert,

Thank you for your feedback! We’re glad to hear you’ve had a great experience with our service.

We truly appreciate your support and hope The5ers continues to provide you with a positive trading experience!

Rated 5 out of 5 stars

Trusted firm

25 September 2026
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Reply from The5ers Futures

Hi there,

Thank you for your feedback! We’re glad to hear you consider The5ers a trusted firm.

We appreciate your confidence in us and wish you continued success throughout your trading journey!

Rated 5 out of 5 stars

Good experience

Nothing wrong or negative with services ..... staff helpful and trading rules are straight forward

18 September 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Mohit,

Thank you for sharing your experience! We’re glad to hear that you’ve found our staff helpful and our trading rules straightforward.

We appreciate your positive feedback and wish you continued success with The5ers!

Rated 5 out of 5 stars

trading the evaluation phase on such a…

trading the evaluation phase on such a great firm and passing it feels really great, looking forward to trade in my funded account and get my first payout.

25 September 2026
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Reply from The5ers Futures

Hi Sidharth,

Thank you for sharing your experience! Congratulations on successfully completing your evaluation phase. We’re glad to hear you’re enjoying the experience and are looking forward to starting your funded journey.

Wishing you a smooth transition to your funded account and all the best toward your first payout!

Rated 5 out of 5 stars

Proffesionalism.

25 September 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Endrit,

Thank you for your feedback! We’re glad to hear that you appreciate the professionalism of our team and service.

We truly appreciate your support and wish you continued success with The5ers!

Rated 5 out of 5 stars

"One of the most reliable and…

"One of the most reliable and transparent prop firms in the industry. I’ve had a great experience trading with The5ers. Their rules are fair, execution is smooth, and the customer support team is always quick to assist. Payouts are hassle-free and punctual. Highly recommended for disciplined traders looking for a long-term prop trading partner!"

17 September 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Afsal ,

Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

BEST PROPFIRM OF ALL TIME

17 September 2026
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Reply from The5ers Futures

Dear Shekhar,

We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Trustworthy

Simple rules, easy to use trading platform, one of oldest propfirm

24 September 2026
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Reply from The5ers Futures

Hi Nikhil,

Thank you for your kind feedback. We are glad to hear that you appreciate the simple rules and find the trading platform easy to use.

We truly appreciate your trust in The5ers and wish you continued success with your trading.

Rated 1 out of 5 stars

Payout denied

After doing their first funded account and making 5k dollars in it, they moved me to the second funded account, took their 20% and told me that 80% will be given 14 days after. 14 days later they told you need to again main 4% in this account to get the money from the previous funded account. They are certainly running a ponzi scheme in the name of prop firm trading and I am done with them. Will never trade with this firm again.

15 September 2026
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Reply from The5ers Futures

Dear Yogansh,

Thank you for sharing your feedback.

We understand why this situation was frustrating, particularly because the amount transferred to your scaled account represented your previous funded-stage profit after the 80/20 profit split had already been applied.

To clarify, the credited amount on the scaled account was not subject to a second 20% deduction. The 80% trader share had already been calculated before those funds were transferred, and once payout eligibility is met, no additional 20% performance fee is deducted from those credited funds.

However, each new scaled account tier operates as a new funded account. Under the program rules, the trader must meet the applicable 4% profit requirement on the new scaled account before payout functionality becomes available. This requirement applies to the new tier and is separate from the profit split that was already applied to the previous account.

We understand that the wording around “fully withdrawable credits” may have caused confusion, and we appreciate your feedback on how this could be communicated more clearly.

We would also like to clarify that your previous profits were not taken twice. The issue relates to payout eligibility on the new scaled account, not an additional deduction from the same profit.

We regret that this process left you disappointed, but we hope this explanation clarifies how the scaling and payout structure works.

Best regards,
The5ers Team

Rated 5 out of 5 stars

I love the5ers

22 September 2026
The5ers Futures logo

Reply from The5ers Futures

Hi there,

Thank you for sharing your kind words and for choosing The5ers.

We are happy to know you are enjoying your experience with us and truly appreciate your support.

Rated 5 out of 5 stars

5ers is Trusted Prop firm since…

5ers is Trusted Prop firm since 10+years. I love this prop firm.

22 September 2025
The5ers Futures logo

Reply from The5ers Futures

Hi Malay,

Thank you for your continued support! We are happy to hear that after more than 10 years, you still have such a positive view of The5ers.

We truly appreciate your long term trust and are grateful to have you with us. Wishing you continued success with your trading.

Rated 5 out of 5 stars

Best firm

Best firm in the industry

20 September 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Raj,

Thank you for your kind feedback! We are glad to hear that you have such a positive impression of The5ers and our services.

We truly appreciate your support and trust, and wish you continued success with your trading.

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