Really easy experience,talked through different options etc and to top it off a great price for my latest lease car ... Only thing I'm not happy with is the actual car itself , MG3 hybrid ,really not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The experience was good, however, I did have one annoying aspect. When I had agreed to buy the car, I assumed I was getting a 76 plate because it was early October 2026. When my vehicle registr... See more
Everyone was friendly and helpful, explained everything i needed to know. I felt informed and ready, as it was my first time leasing a car they were very good at explaining the process to me and what... See more
Sharon was great at keeping me updated as i was initially enquiring while I shopped around 2 of my friends have the MG3 Trophy and recommended it AA are the best deal and Sharon and Aimi were both... See more
Company details
Written by the company
Car & van leasing with the AA. All our lease vehicles are supplied with road tax, free mainland UK delivery, and the option to add fixed-price maintenance for easy, stress-free motoring.
Contact info
United Kingdom
- theaa.com/leasing
4.6
Excellent
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient end to end
All staff helpful and helpful and efficient
Smooth process from order to delivery of car
15 October 2026
Simple process
The process was simple from ordering the lease to getting the car. The team was always on hand to answer queries and kept me informed throughout.
25 September 2026
It was excellent service all friendly…
It was excellent service all friendly and helped all the way on the leasing a real 10/10
10 August 2026
Easy and fast communication
30 October 2026
The service was responsive and easy to…
The service was responsive and easy to understand. Electronic signing was really convenient and hassle free. The only improvements would be around the template communications which had several typos and grammatical errors
21 September 2026
Sharon was great at keeping me updated…
Sharon was great at keeping me updated as i was initially enquiring while I shopped around
2 of my friends have the MG3 Trophy and recommended it
AA are the best deal and Sharon and Aimi were both very professional and helpful
5 November 2026
Job well done.
I would highly recommend AA because they offered a friendly customer service and continuing valuable support throughout the process.
5 November 2026
Really fast and easy to use.
28 October 2026
Very pleasant gentleman who was patient…
Very pleasant gentleman who was patient with me explaining everything in Laymans terms for me !
4 November 2026
The deal was amazing and the sale good
The deal was amazing and the sale good, couple of improvements 1) Fewer points of contact in the process i must have engaged at least 5 people. 2) The after sales team need to pick up the phone. Great via email though 3) The whole process should be more automated. Sending pdfs of printed docs for the finance agreements is so 1990s! What happened to Docusign. It’s used for multi-billion dollar deals so a car should be fine! A more seamless easy to use website needed. Alphabet is useless
1 October 2026
Good service
Staff were very helpful and got me a good price on a great car. However predicted delivery dates weren't brilliant.
20 July 2026
So far so good
So far so good - I enquired initially on Saturday afternoon and the process has been quick and went through on Tuesday morning. The deal and pricing I got was the best available on the market too!
3 November 2026
First time leasing a car through AA
First time leasing a car through AA. I had lots of questions and several phone calls with more questions and every time I was treated very professionally and with patience explaining the process in detail.
3 November 2026
AA lease
Quick support and action.
Clear at each step of process from costs , terms and throughout process until delivery made.
25 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.