Theariadne Reviews 

207
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Absolutely awful company, false promises and still no goods, we’re now into the fourth week and zero sign of delivery - AVOID at all costs. I’ve actually given up now!! 😒

Rated 5 out of 5 stars

Ordered an item and needed a cancellation because ordered wrong item. Product was getting ready for dispatch but customer service responded promptly and cancelled my order. Great!

Rated 5 out of 5 stars

The support team is very responsive and helpful. I didn't wait long before the team replied to my inquiries about a bracelet I am considering purchasing for my daughter's upcoming birthday. Needless... See more

Rated 1 out of 5 stars

Complete scam! Told me item was being shipped from their UK warehouse, turned up 2 weeks later with an Evri postal label covering the international label. They are not UK based... See more


Contact info

3.2

Average

TrustScore 3 out of 5

207 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(207)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The support team is very responsive and…

The support team is very responsive and helpful. I didn't wait long before the team replied to my inquiries about a bracelet I am considering purchasing for my daughter's upcoming birthday. Needless to say, I will be making the purchase.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company!!

Absolutely awful company, false promises and still no goods, we’re now into the fourth week and zero sign of delivery - AVOID at all costs.

I’ve actually given up now!! 😒

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam - drop shipping company

Complete scam!

Told me item was being shipped from their UK warehouse, turned up 2 weeks later with an Evri postal label covering the international label.

They are not UK based and neither are their products. They are shipped from China.

Their phone number is based in Texas and they do not answer. Only communication seems to be through email.

Requested refund through bank which I have received.

I believe half of the reviews are fake and even seen ones from the company owner. Most of the website links do not work and does not give any delivery dates when you place an order.

They are a dropshipping company.

They do not make or own the products.

They create an instant postage label with a UK corrier to make you beleive it is coming from the UK.

Dishonest company and wish I looked into it more before placing an order. If I wanted products from China then I would go straight to the source not through a third party.

if you get scammed by them dispute the order/ payment with your bank, they will be able to sort for you

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordered an item and needed a…

Ordered an item and needed a cancellation because ordered wrong item. Product was getting ready for dispatch but customer service responded promptly and cancelled my order. Great!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

The support team was fantastic
They got back with clear and precise instructions !
I would definitely recommend shopping on this site
Thank You again
A.R.

7 August 2026
Unprompted review
Rated 4 out of 5 stars

They respond very quickly I had the…

They respond very quickly I had the wrong address they corrected it the day after I had placed the order I would consider updating the site by putting a change of address in case of error but for the rest they were completely very helpful

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Very bad return Policy

Very bad return Policy. the products are sending directly from China, which cost them to make a product for 5 euro. after that they sell for 60 euro plus. No issue at that stage but the product looks very cheap and if you want to return it you have to pay retun shipping cost to UK (England) which is more than 20 Euro as they need trackable Parcel. It does not make any sense at all to pay more than 30 percent charge just for the returning product.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

This company was really helpful to me

This company was really helpful to me. I ordered something from them that did not fit when I received it they immediately sent me a new piece but I also couldn't fit. They were also understanding about each issue that I had and was very helpful and also responded very quickly. They have lots of beautiful things that you can order I would really recommend using them. Thanks again for being so helpful God bless.

2 July 2026
Unprompted review

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