Azurina Reviews 

3,047
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Azurina was my fave bag brand, however I have been disappointed with my recent purchase. I ‘won’ a free bag as part of their competition and checked out with it, got email confirmation etc and hours a... See more

Rated 5 out of 5 stars

I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know... See more

Company replied

Rated 3 out of 5 stars

The service from Azurina was exceptional as usual. The issue was the delivery service via EVRI. It took a long time to arrive after they had received it. They failed to deliver it on the day they had... See more

Rated 5 out of 5 stars

Excellent products and very fast delivery for a last min gift order pre Xmas! Thank you very much!

Company details

  1. Bags and luggage shop

Information provided by various external sources

Dreamy, personalised last-forever leather essentials, customised by you, for you. Beautifully branded basics. 🌸💕


Contact info

3.9

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(3,047)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good quality items and great…

Really good quality items and great price.
I’ve had a tote bag for 4 years now and the quality has been great.I usually have handles on those kind of bags starting to fall apart after some time but with azurina it’s still great after 4 years. I got a new camera bag and a scarf this time for really good price thanks to the singles day discount. So really happy with my new purchase and hopefully the new bag will last as long!

21 November 2022
Azurina logo

Reply from Azurina

Thank you Eugenie! Glad to hear you snapped up some treats on singles day too xxx

Rated 1 out of 5 stars

I ordered 3 items, only received 1!!

I ordered 3 items, 1 top and 2 bags. However when i received my order, i only received the top and no bags!! i have emailed them and they were responding very promptly to my emails and then when they said they would check i have heard nothing since! my shipping documents that came with my order show that all 3 items have been shipped but i have most definitely not received them.

16 November 2022
Azurina logo

Reply from Azurina

Hey Zena, We're ever so sorry that you haven't received a response from us sooner. Our customer service team have contacted you regarding your order. xxx

Rated 5 out of 5 stars

OK It's been almost three years since I…

OK It's been almost three years since I bought from Azurina (Jan 2020) and to be honest I forgot about them until they sent me an email today and I thought to myself "omg I use that monogramed black leather tote bag from them and it is still in perfect condition" - no joke I use it EVERYDAY. I am obsessed with it still - now will be buying monogramed bags for all my christmas gifts.

9 November 2022
Unprompted review
Azurina logo

Reply from Azurina

Thank you so much for such a glowing review Analisa, glad to hear your tote is being so well loved xxx

Rated 5 out of 5 stars

My Order arrived really quickly and the…

My Order arrived really quickly and the packaging is great and the scarf is beautiful and looks even better than I saw it online

2 November 2022
Azurina logo

Reply from Azurina

We're so happy to hear you like your scarf Barbara, we look forward to welcoming you back soon xxx

Rated 5 out of 5 stars

Never disappointed with azurinas…

Never disappointed with azurinas personalised items. Purchased for a friend who is absolutely delighted.
Lovely makeup bag. 2 compartments for easy storage and transparent too so no digging about. Love it !

5 September 2022
Rated 5 out of 5 stars

Azurina - great as always

Good products, well priced and helpful staff who sorted out problems I had with ordering very quickly.

I would recommend.

18 August 2022
Azurina logo

Reply from Azurina

Thank you for taking the time to post your review Anne, we appreciate you and look forward to welcoming you back soon. Lots of love, Azurina x

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly, kept updated on when delivery would be. Beautifully wrapped.

17 August 2022
Azurina logo

Reply from Azurina

Thank you for taking the time to post your review Elaine, we really appreciate you and look forward to welcoming you back soon. Lots of love, Azurina x

Rated 5 out of 5 stars

Helsinki Leather Make Up Bag…

Have just received my Helsinki Leather Make-up Bags (one for a friend) from Azurina and we love them! Fantastic product. Great design. Excellent quality. Brilliant site for gift ideas. Many thanks! Nadia

12 August 2022
Unprompted review
Azurina logo

Reply from Azurina

Thank you for taking the time to leave your review Nadia. We look forward to welcoming you back soon. Lots of love, Azurina x

Rated 5 out of 5 stars

The best!

Best quality. Best packaging. Best service.

9 August 2022
Azurina logo

Reply from Azurina

Thank you Massa. We're so happy you're happy and look forward to welcoming you back soon. lots of love, Azurina x

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! I love the bag and the quality is fantastic! This is the fourth time I buy from Azurina.

9 August 2022
Azurina logo

Reply from Azurina

Thank you for taking the time to leave your review. Look forward to welcoming you back again soon. Lots of love, Azurina x

Rated 5 out of 5 stars

Fabulous!

These 2 scarves are just wonderful!. One for me, one for my cousin as a Hen Do gift. She going through chemo at the mo and the softness of it, the bright colours and her initials will cheer her up no end. My Mum has already asked me to get her 9ne, so will be ordering again shortly 😍

8 August 2022
Azurina logo

Reply from Azurina

Thanks so much for taking the time to leave such a lovely review Emma. We're glad you love your scarf as much as we do. Sending love to you and your cousin. lots of love, Azurina x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look