The Baby Den Reviews 

101
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered a knotted cot bumper which usually say they take up to 3-4 weeks to arrive to my surprise it arrived within 4 days it goes perfect with my daughters room. High quality very impressed

Rated 5 out of 5 stars

This is my second baby nest. Not only is it aesthetically pleasing to look at within your home but most important my baby loves it. The base is a lot bigger than other competitive brands such a docka... See more

Rated 5 out of 5 stars

Brilliant customer service with very fast replies. My baby nest arrived with an issue, but it was rectified quickly and professionally with no hassle. The team were responsive, helpful, and resolved e... See more

Company replied

Rated 5 out of 5 stars

We had to change colour right after buying it. The customer team were extremly flexible and updated the colour and gave as much information we could to make a decision. The delivery was done very smoo... See more

Company replied

Company details

  1. Baby shop
  2. also in
  3. Baby Clothing Shop
  4. Childrens Shop

Written by the company

The Baby Den offers a large selection of premium quality baby & children essentials to make you parenting journey that little bit easier and even more enjoyable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and lovely…

Great customer service and lovely staff. Quick email responses and the willingness to resolve issues was outstanding.

30 June 2026
The Baby Den logo

Reply from The Baby Den

Hi Natalia,

Thank you for taking the time to leave such a lovely review. We're so glad we could resolve everything for you, and we really appreciate your patience throughout. Wishing you and your little one all the best!

Warm wishes,
Nicol, The Baby Den

Rated 5 out of 5 stars

Amazing service, outstanding quality

What a great company! Bent over backwards to help me get a gift I ordered in time for a babyshower. Gorgeous products. Thank you again.

6 July 2026
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Reply from The Baby Den

Hi Kashia,

Your review really made our day - thank you! We're so pleased we could get your gift there in time for the baby shower, and we're delighted you loved the product too.

Warm wishes,
Nicol, The Baby Den

Rated 5 out of 5 stars

We had to change colour right after…

We had to change colour right after buying it. The customer team were extremly flexible and updated the colour and gave as much information we could to make a decision. The delivery was done very smoothly and the braid is perfect, looks absolutely great! Thanks again 🥰

25 June 2026
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Reply from The Baby Den

Hi Ana,

It's so lovely to hear that everything worked out perfectly! We're really pleased we could help with the colour change and that you're happy with your braid.
Thanks so much for taking the time to share your experience.

Warm wishes,
Nicol, The Baby Den

Rated 5 out of 5 stars

Excellent quality and great speedy…

Excellent quality and great speedy delivery!

8 June 2026
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Reply from The Baby Den

Hi Stacey,

Thank you for your lovely review! We're so pleased you were happy with both the quality and the speedy delivery. We really appreciate your support.

Best wishes,
Nicol, The Baby Den

Rated 5 out of 5 stars

Highly recommend car seat blankets

I was given one of the car seat blankets and love it so much I purchased one for a friend. I Can’t recommend the car seat blankets enough for winter, so thick, cosy and luxurious for baby. I always got so many compliments for mine.

4 June 2026
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Reply from The Baby Den

Hi Bernadette,

Thank you so much for your wonderful review! We're delighted to hear how much you love your car seat blanket, and it's so lovely that you chose one as a gift too.

Warm wishes,
Nicol, The Baby Den

Rated 5 out of 5 stars

Very happy with item ,its for a baby…

Very happy with item ,its for a baby shower present

4 May 2026
The Baby Den logo

Reply from The Baby Den

Hi Pat,
thank you for your review! We’re so pleased you’re happy with your order, and we hope it made a lovely baby shower present.

Best wishes, Nicol – The Baby Den

Rated 5 out of 5 stars

Brilliant customer service with very…

Brilliant customer service with very fast replies. My baby nest arrived with an issue, but it was rectified quickly and professionally with no hassle. The team were responsive, helpful, and resolved everything straight away. Really impressed with how efficiently they handled it.

30 April 2026
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Reply from The Baby Den

Hi Becky,
thank you so much for your lovely review. We’re really glad we could get everything sorted quickly for you and that you were happy with the support from our team. Your kind words truly mean a lot to us.

Best wishes, Nicol, The Baby Den

Rated 4 out of 5 stars

Good

The products are of good quality, little expensive but worth it.

29 December 2025
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Reply from The Baby Den

Hi Megha,
Thank you for your honest review. We’re really pleased you’re happy with the quality, and we appreciate your feedback. It means a lot that you felt the products were worth it.

Kind regards, Nicol – The Baby Den

Rated 5 out of 5 stars

Order arrived way faster than expected…

Order arrived way faster than expected , I ordered wrong colour emailed and got a prompt reply and issue sorted even though it was in progress. Pleated baby nest is totally Lush and my daughter loves it . Highly recommend the company & service .

30 December 2025
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Reply from The Baby Den

Hi Louise,
Thank you so much for your lovely review! We’re really glad we could sort the colour change quickly and that your daughter loves the baby nest. It means a lot to hear such kind feedback.

Warm wishes, Nicol – The Baby Den

Rated 5 out of 5 stars

Great material

Great material, thank you xx

22 December 2025
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Reply from The Baby Den

Hi Charlotte,
Thank you for your lovely feedback! We’re so pleased you’re happy with the material. Thanks for choosing us xx

Warm wishes,
Nicol
The Baby Den

Rated 5 out of 5 stars

Fast delivery

Baby nest beautiful
Fast delivery
Im really happy with my order

2 December 2025
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Reply from The Baby Den

Hi Tasleem,
Thanks so much for taking the time to leave a review. We’re so pleased you’re happy with your baby nest and that delivery was quick. It really means a lot to us.

Warm wishes,
Nicol
The Baby Den

Rated 5 out of 5 stars

Lovely cot bumper

Lovely cot bumper, very comfortable and looks better than the pictures! I’m very pleased with the order. Thanks

31 October 2025
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Reply from The Baby Den

Hi Kim,
Thank you for your lovely review! We’re so happy to hear you’re pleased with the cot bumper and that it exceeded your expectations. Thanks so much for ordering with us. 💛

Warm wishes, Nicol – The Baby Den

Rated 5 out of 5 stars

Product is beautiful

Product is beautiful, good quality and beautifully made. Said 3-6wks for delivery and came in 3weeks so very happy.

24 October 2025
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Reply from The Baby Den

Hi Joanne,
Thank you so much for your lovely review. We’re really happy to hear you’re pleased with the quality and that your order arrived a bit sooner than expected. Thanks for choosing us. 💛

Warm wishes, Nicol – The Baby Den

Rated 5 out of 5 stars

Shop with total confidence

Such a lovely company to deal with, well made product and great communication! Wish all companies operated like Baby Den - thank you

4 September 2025
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Reply from The Baby Den

Hi Dawn,
Thank you so much for your lovely review! We really appreciate your kind words and are so glad you’re happy with the product and our service.

Best regards, Nicol – The Baby Den

Rated 5 out of 5 stars

Beautiful

I bought two items from Baby Den....A nest and a Swaddle Wrap Blanket both are so Lovely.....They are so soft and the choice colours are great i bought Grey Nest and Beige Wrap both simple just a Bow on each they are going to be Perfect for my new Granddaughter when she arrives...They arrived in a couple of day's so all in all Amazing

4 August 2025
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Reply from The Baby Den

Hi Sharon,

Thank you for your wonderful review! I'm so glad you love the nest and swaddle wrap. Wishing you all the best as you get ready to welcome your new granddaughter!💛

Kind regards,
Nicol, The Baby Den

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