The Back Shop (Now Back In Action tm) Reviews 142

I've had a bad back for 9 years and had had enough. I found Back in Action Marlow store to try out sofa, chairs and mattresses. Iliana the Manager there let me stay all day to try out the furniture. This is essential to get the right fit. She was so helpful and professional, always keeping me updated with my orders and often went out of her way for me. I bought an ergonomic office chair which is amazing, a sofa and recliner (Stressless) and mattress. All have helped me so much so far. Just awaiting back surgery now. Back in Action Marlow were amazing, thank you. I highly recommend them.

As a big guy ( 6 ft 5' ) I was having real trouble finding a suitable chair for home office / studio usage until I visited The Back Shop . Sean was excellent to deal with from the offset , offering expert insight and advice in helping me make my decision . I ended up opting for a custom built posture alignment chair known as ' The Shannon ' .What can i say , this chair has literally changed my life ! I can now spend many hours working in my studio and office in full comfort and I mean * full comfort . My concentration & productivity have gone through the roof as a result . Sean was a pleasure to deal with from start to finish and I 100 per cent recommend anyone out there to invest in one of these amazing chairs , it will greatly enhance your life .

Placed an order a few days ago and was advised it had been despatched using Royal Mail 24 tracked. It took 3 days, but it has arrived and is exactly as wanted. Can’t really complain at delay given circumstances, but have knocked one star off. However, thanks to the company and the Royal Mail.

Something had happened to this Company because their customer service has closed down. I would be very wary of purchasing anything as they may have ceased trading.

The 3 stars are for poor customer service, the product I’d give 5.

When you say you’re going to call back a customer back, CALL THEM BACK!

Backfriend ordered online and received the following day amazing service and very pleased with the product.

Good fast efficient service.Not pleased that carrier left parcel at side of house in unsecure location.

Great product. Really useful in car and office. I would highly recommend this product to anyone with back problems.

Excellent service my trainers arrived exactly the given time and very pleased with them.

Excellent communication and very fast and efficient delivery. Competitive price and free delivery. Highly recommended.

My order was dealt with in an efficient manner, and the item ordered was sent out to me very quickly. Thank you for the prompt service.

Not had it long enough to make a decision but it is comfortable

Excellent service, good communication and very fast delivery.
Plus the MBT shoes are great and really help me to walk on very painful feet.

Easy to use website, superb range of products and very competitive prices. Easy to order my Backfriend (an excellent bit of kit!) and delivered very quickly. Many thanks Back Shop, excellent service.

Bought item to help my mum's bad back, it came quickly and has helped her hugely.

Totally recommend the backfriend product to encourage good posture and alleviate back pain.

Informative web site,competitive prices.
and good delivery

All went very well - product arrived as expected