The Beauty Crop UK Reviews 

1,065
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible products and effective skincare formulas that consistently leave skin feeling wonderfully soft, clean, and glowing day after day. Consumers also highlight the exceptional customer service and supportive staff members who consistently resolve inquiries and questions with remarkable care and efficiency. Some reviewers were not happy with order fulfillment and return processes, mentioning communication hurdles, unhelpful policies, or incorrect items received in their parcels. A few buyers experienced frustrating shipping delays or got wrong products in their orders, making the overall resolution experience quite disappointing.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, affordability,... See more

Customer service

Consumers find customer service to be positive, highlighting quick responses and helpful staff. Reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional helpfulness and kindness.... See more

Order

People report positive experiences with order, highlighting fast shipping times and well-packaged items... See more

Quality

Customers had positive experiences with quality, expressing deep satisfaction with both skincare and makeup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great shopping at this company, not only are the prices right and great quality but they actually care about what they do and create. I've tried a few different things now and never had any issues wit... See more

Company replied

Rated 5 out of 5 stars

I’ve loved this brand since it launched, they make incredible products but what stands out is their customer service - they have sorted an issue out with a different platform selling their brand which... See more

Company replied

Rated 5 out of 5 stars

As always, I’m never sure about ordering this kind of thing online. I’ve been doing research and reading all reviews. Had a full hysterectomy 6 weeks ago and my skin took a massive dive.. I needed so... See more

Company replied

Rated 5 out of 5 stars

Everyone needs to try The Beautycrop 🥰 They have so many amazing products & whether it is make up or skincare, they products are always packed with skin loving ingredients. I absolutely love the V... See more

Company replied


Company details

  1. #27 of 129 best companies in Cosmetics shop

Written by the company

We are a cosmetic brand inspired by healthy living and creating products enhanced with nutrition derived from natural ingredients. We avoid complex formulas and unnecessary additives, which allows us to create unique cosmetic recipes that include natural oils and plant-based extracts for products that will nurture your skin whilst delivering intense colour technology.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,065)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The beauty crop is an amazing company…

The beauty crop is an amazing company their customer service is fast and helpful ! I love the Aisha lip kit and have been in love with their products since ! Repping for the USA babes I love it and will keep supporting !

22 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Aww we love this - thank you so much Meeks! We’re so glad you’re loving the Aisha lip kit and that our team could help you out quickly. Sending lots of love to our USA babes! We appreciate your support more than you know! 💖

Rated 5 out of 5 stars

I had an issue and Shiv was able to…

I had an issue and Shiv was able to resolve it for me almost instantaneously. It’s easily the best customer service I’ve ever received. Thank you.

2 February 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thanks so much for the lovely review Tara! We’re really happy to hear Shiv was able to sort this out for you so quickly. This kind of feedback means a lot to us. Thanks again for taking the time to share! 💗

Rated 5 out of 5 stars

First order

My first order and I was very impressed.
Delivery was quick and well packaged.
Fabulous scents too.

25 January 2026
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thanks for sharing your experience Kate! We’re so glad your first order went smoothly and that you loved the scents and packaging. Welcome to The Beauty Crop family! 💕

Rated 5 out of 5 stars

The Beauty Crop

Very good customer service from The Beauty Crop. Resolved my query quickly.

1 February 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you for your kind words Carol! We’re so glad we could resolve your query quickly and make your experience a positive one. We really appreciate your support!

Rated 5 out of 5 stars

Great company.great product ,really…

Great company.great product ,really fast delivery and we're really helpful and fast acting in sorting an error with the order I made .would highly recommend.

31 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Adam, thanks so much for your lovely review! We’re delighted that you’re happy with your order and that we could help resolve the issue quickly. Your recommendation means the world to us!

Rated 5 out of 5 stars

10/10 customer service & products

I’ve been using The Beauty Crop products for over 2 years now and absolutely love them! They have products for all skin types and everything I’ve tried, I’ve loved!
I’ve never had any issues with delivery before, however with my last order, Royal Mail did not deliver it despite marking it as delivered. I contacted Beauty Crop customer service as Royal Mail themselves were completely unhelpful, and Arooj was extremely helpful and issued me a refund straight away, even throwing in a 20% discount code. I was very pleased with how fast this was sorted out and very much appreciate the discount :)
I 100% recommend!!

30 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Mia, thank you so much for your lovely review! 🖤 We’re thrilled you’ve loved our products, and we’re really glad Shiv & Arooj could sort things out quickly for you. We truly appreciate the support! ✨

Rated 5 out of 5 stars

Great experience

Great experience. I contacted the email on the website, and even though it was the wrong department I was looking for Shiv directed me to the right place! Super helpful people, and also amazing products!

28 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Rebecca, we're so glad to hear that — thanks for sharing! We’ll be sure to pass this along to Shiv 😊

Rated 2 out of 5 stars

This skin brand isnt fir sensitive skin

This skin brand isnt good at all for sensitive skin, irritated my skin so much and i thought it wouldnt so devasted even though they state its for sensitive skin such lies. Waist of money.

16 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Kimberley, we’re really sorry to hear about your experience and understand how disappointing that must be. While our products are formulated with sensitive skin in mind, everyone’s skin can react differently, which is why we always recommend doing a patch test before full use—especially if you have sensitive skin. Thank you for sharing your feedback with us, we truly appreciate it.

Rated 5 out of 5 stars

I wish I could give 20000 stars

I wish I could give 20000 stars. The experience has been great. Arooj is super kind and helpful!

27 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Ana, thank you so much for your fab review! Arooj will be so happy to hear your kind words!

Rated 5 out of 5 stars

Placed an order late afternoon and it…

Placed an order late afternoon and it was delivered the following day! Excellent service. Products are great too. Converted some of my points to a voucher and then didn’t use it but couldn’t find where it was. Contacted customer services and it was sorted very quickly by Arooj. Fabulous customer services, efficient, polite. Can’t fault them at all.

23 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Joanna, thanks so much for the lovely feedback! We’re thrilled you had a great experience — and we’ll be sure to pass your kind words on to Arooj 😊

Rated 5 out of 5 stars

Shive is the best 🌟

If I could give shiv 10 stars 🌟 I would I placed my order and realised I’d had it sent to the wrong place so emailed explaining and requesting I could
Change the shipping address for my order. Shiv replied almost straight away letting me know it was all sorted and not to worry!

Thank you shiv ❤️

Broghan x

20 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Broghan 💕Thanks so much for taking the time to leave such a kind review! We’re really happy Shiv was able to sort everything out for you so quickly. We appreciate your support - thank you ❤️

Rated 4 out of 5 stars

Lovely products

Lovely products , amazing customer service , products took longer than I expected to come but overall very please, thank you!

7 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Isla, so glad you love the products! 😊 Thanks so much for your patience and kind words — we really appreciate it!

Rated 4 out of 5 stars

I didn’t purchase anything from this…

I didn’t purchase anything from this company. They got me mixed up with someone else (email) but it was sorted within 24 hours and the company apologised immediateley.

12 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you so much for taking the time to leave a review Janet. We’re really sorry for the mix-up, but we’re glad we were able to resolve it quickly and put things right for you. We really appreciate your understanding and kind feedback 💕

Rated 5 out of 5 stars

Dealt with Arooj who was so quick to…

Dealt with Arooj who was so quick to deal with my query and it was resolved within an hour.
Happy customer.
Thank you Arooj

9 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thanks so much for taking the time to leave a wonderful review Jay! We’ll be sure to pass it on to Arooj! So glad everything was sorted quickly and that you’re happy with the outcome. We appreciate you ❤️

Rated 5 out of 5 stars

Fast response and very friendly

Fast response and very friendly. Easy communication. Would highly recommend.

9 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Janita, thank you so much for the lovely review! We’re really happy to hear you had a good experience and found everything easy and friendly. We really appreciate the recommendation and hope to see you again soon ❤️

Rated 5 out of 5 stars

I Love Love Love The Beauty Crop

I Love Love Love The Beauty Crop
I placed my first order just before Christmas and the items were delivered really fast. I have since placed another order and recommended The Beauty Crop to my mum who again has placed an order.
All the products leave my skin feeling so soft and glowing, I’ve wanted a full skin care routine for a while and I’m happy I’ve found one that works for me! I have been taking pictures to document how my skin looks and you can really tell the difference!

I have had to contact customer service regarding point not added onto my account but customer service were brilliant and informed me that it can take up to a week for them to show, they also kept emailing me to update me if they had been received or not.

Amazing products and amazing customer service.

Just need an app now!

7 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you for such kind words Riah! We’re thrilled you’re loving the products and had a smooth experience with customer service. Your support means everything to us! 💕

Rated 5 out of 5 stars

My query was dealt with swiftly and…

My query was dealt with swiftly and efficiently. The lady i spoke with was pleasant and very informative. She knew exactly what I was looking for and in a single email she provided me with all the information I needed.

5 January 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Samantha, thank you so much for sharing this - it genuinely made our day! We’re really glad we could help and that everything you needed was covered in one go. Our team loves what they do, so feedback like this means the world to us ❤️

Rated 5 out of 5 stars

I absolutely LOVE the beauty crop

I absolutely LOVE the beauty crop.
I have bought from this brand for years and always have items stocked up so I do not run out. I currently have 10 setting sprays, and about 8 primers all for back up, along with the pore pressed powders and lip oils. This is by far one of my favourite brands and will be a continued customer. Great quality and amazing prices ❤️

13 December 2025
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you so much for your kind words Kirsty! We’re so happy to hear you love The Beauty Crop and have been with us for so long. Your support means everything to us and we’re excited to keep being a part of your beauty routine! 💕

Rated 5 out of 5 stars

Such an amazing bargain!

I bought the 11:11 bundle and OMG what an amazing bargain! It was extremely value for money and the items are amazing. Such great quality. I think the beauty crop will be my forever go to for new make up now!! Cannot wait to make a new purchase.

11 November 2025
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Lolly, thank you so much for sharing your experience! We're thrilled to hear that you're loving the 11:11 bundle and that you’re impressed with the quality. It’s always such a great feeling to find a brand that becomes your go-to! We’re so happy to have you as part of The Beauty Crop family and we can’t wait to see what you pick up next. Your feedback really means a lot to us - we appreciate you 💖

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