Great shopping at this company, not only are the prices right and great quality but they actually care about what they do and create. I've tried a few different things now and never had any issues wit... See more
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We are a cosmetic brand inspired by healthy living and creating products enhanced with nutrition derived from natural ingredients. We avoid complex formulas and unnecessary additives, which allows us to create unique cosmetic recipes that include natural oils and plant-based extracts for products that will nurture your skin whilst delivering intense colour technology.
24 Holborn Viaduct, EC1A 2BN, London, United Kingdom
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The beauty crop is an amazing company their customer service is fast and helpful ! I love the Aisha lip kit and have been in love with their products since ! Repping for the USA babes I love it and will keep supporting !

Reply from The Beauty Crop UK
I had an issue and Shiv was able to resolve it for me almost instantaneously. It’s easily the best customer service I’ve ever received. Thank you.

Reply from The Beauty Crop UK
My first order and I was very impressed.
Delivery was quick and well packaged.
Fabulous scents too.

Reply from The Beauty Crop UK
Very good customer service from The Beauty Crop. Resolved my query quickly.

Reply from The Beauty Crop UK
Great company.great product ,really fast delivery and we're really helpful and fast acting in sorting an error with the order I made .would highly recommend.

Reply from The Beauty Crop UK
I’ve been using The Beauty Crop products for over 2 years now and absolutely love them! They have products for all skin types and everything I’ve tried, I’ve loved!
I’ve never had any issues with delivery before, however with my last order, Royal Mail did not deliver it despite marking it as delivered. I contacted Beauty Crop customer service as Royal Mail themselves were completely unhelpful, and Arooj was extremely helpful and issued me a refund straight away, even throwing in a 20% discount code. I was very pleased with how fast this was sorted out and very much appreciate the discount :)
I 100% recommend!!

Reply from The Beauty Crop UK
Great experience. I contacted the email on the website, and even though it was the wrong department I was looking for Shiv directed me to the right place! Super helpful people, and also amazing products!

Reply from The Beauty Crop UK
This skin brand isnt good at all for sensitive skin, irritated my skin so much and i thought it wouldnt so devasted even though they state its for sensitive skin such lies. Waist of money.

Reply from The Beauty Crop UK
I wish I could give 20000 stars. The experience has been great. Arooj is super kind and helpful!

Reply from The Beauty Crop UK
Placed an order late afternoon and it was delivered the following day! Excellent service. Products are great too. Converted some of my points to a voucher and then didn’t use it but couldn’t find where it was. Contacted customer services and it was sorted very quickly by Arooj. Fabulous customer services, efficient, polite. Can’t fault them at all.

Reply from The Beauty Crop UK
If I could give shiv 10 stars 🌟 I would I placed my order and realised I’d had it sent to the wrong place so emailed explaining and requesting I could
Change the shipping address for my order. Shiv replied almost straight away letting me know it was all sorted and not to worry!
Thank you shiv ❤️
Broghan x

Reply from The Beauty Crop UK
Lovely products , amazing customer service , products took longer than I expected to come but overall very please, thank you!

Reply from The Beauty Crop UK
I didn’t purchase anything from this company. They got me mixed up with someone else (email) but it was sorted within 24 hours and the company apologised immediateley.

Reply from The Beauty Crop UK
Dealt with Arooj who was so quick to deal with my query and it was resolved within an hour.
Happy customer.
Thank you Arooj

Reply from The Beauty Crop UK
Fast response and very friendly. Easy communication. Would highly recommend.

Reply from The Beauty Crop UK
I Love Love Love The Beauty Crop
I placed my first order just before Christmas and the items were delivered really fast. I have since placed another order and recommended The Beauty Crop to my mum who again has placed an order.
All the products leave my skin feeling so soft and glowing, I’ve wanted a full skin care routine for a while and I’m happy I’ve found one that works for me! I have been taking pictures to document how my skin looks and you can really tell the difference!
I have had to contact customer service regarding point not added onto my account but customer service were brilliant and informed me that it can take up to a week for them to show, they also kept emailing me to update me if they had been received or not.
Amazing products and amazing customer service.
Just need an app now!

Reply from The Beauty Crop UK
My query was dealt with swiftly and efficiently. The lady i spoke with was pleasant and very informative. She knew exactly what I was looking for and in a single email she provided me with all the information I needed.

Reply from The Beauty Crop UK
I absolutely LOVE the beauty crop.
I have bought from this brand for years and always have items stocked up so I do not run out. I currently have 10 setting sprays, and about 8 primers all for back up, along with the pore pressed powders and lip oils. This is by far one of my favourite brands and will be a continued customer. Great quality and amazing prices ❤️

Reply from The Beauty Crop UK
I bought the 11:11 bundle and OMG what an amazing bargain! It was extremely value for money and the items are amazing. Such great quality. I think the beauty crop will be my forever go to for new make up now!! Cannot wait to make a new purchase.

Reply from The Beauty Crop UK
Lucie was very helpful with my refund which I was grateful for 😊

Reply from The Beauty Crop UK
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