The Bed Specialist Reviews 

348
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently highlight that the staff members are extremely knowledgeable, welcoming, and provide thoughtful advice without ever applying any sales pressure to purchase. Consumers frequently praise the prompt, professional delivery service, noting that the wide range of available beds and mattresses offers exceptional long-term comfort. However, some customers also noted minor issues during delivery or found that their initial mattress purchase felt a bit too soft. A small number of people experienced small initial setbacks that required prompt resolutions, careful adjustments, or product exchanges to ensure complete customer satisfaction.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, frequently highlighting their helpful, friendly, and... See more

Product

Customers consistently note positive experiences with product, highlighting wonderful beds and mattresses... See more

Service

People report positive experiences with service, highlighting knowledgeable staff who offer trusted advice... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals, quick scheduling, and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preston Bed Centre are very knowledgeable about every aspect of a goods night sleep. They do not rush you to make a decision about which bed to choose, answering any questions which you have. Deliv... See more

Company replied

Rated 5 out of 5 stars

The staff at the Bed Specialists listened to what we wanted and provided us with the information we needed to make an informed choice. We were able to look at and try several mattresses in the shop.... See more

Company replied

Rated 5 out of 5 stars

Really knowledgeable about the beds and spent lots of time advising us on how each option would fit our needs. Staff were all very pleasant and helpful and we were given good information about deliver... See more

Company replied

Rated 5 out of 5 stars

Great family business, trusted advice & really good selection of quality mattresses. Also now do bedding & unusual size sheets too! Many thanks for your help😊

Company replied


Company details

  1. Bed shop
  2. also in
  3. Bedding Shop
  4. Bedroom furniture shop
  5. Furniture Accessories
  6. Home Furniture Shop
  7. Mattress Shop

About The Bed Specialist

Written by the company

The Bed Specialist is a trusted independent family business trading in Yeovil for 60 years.

We offer unrivalled expert advice and guidance on a huge choice of quality beds and mattresses by leading brands such as Vispring, Hypnos, Enchanted House, Dunlopillo and more.

Our ethos is that great customer service, advice, competitive prices, and quality products should be at the centre of what we do and has been since the business was established in 1965.

With over 40 beds, mattresses and bed frames on display in our Yeovil showrooms we always look to expand what is on offer and source the finest beds and mattresses available from trusted suppliers.

Visit us in store at 106 Huish, Yeovil, BA20 1AQ to try and see for yourself, browse all our current offers on our website at www.thebedspecialist.co.uk and speak to one of our trained friendly team on 01935 423596 for the best advice and guidance.

We offer free national home delivery, bed assembly and old bed recycling services. Our 14 day price match guarantee means you can be assured of the most competitive prices or the difference refunded after purchase. We even offer a 100 night sleep trial on selected brands and mattresses for added peace of mind.

Our third generation family business is here to offer you the very best customer experience from our home in Yeovil - care, attention, advice and knowledge with extensive choice and the very best prices.

Call us today to see if we can help you find your perfect new bed. We look forward to speaking with you.

Our Website

Beds

Mattresses

Headboards


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(348)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Knowledgeable

Friendly, efficient and knowledgeable service, almost unique these days.

9 June 2025
The Bed Specialist logo

Reply from The Bed Specialist

Hi Julia,
Great endorsement and thank you so much for taking the time to recommend us!
Sleep well,
Nick

Rated 5 out of 5 stars

Helpful & Courteous

Team consistently have given plenty of helpful advice. Delivery men were very courteous and helpful.

9 June 2025
The Bed Specialist logo

Reply from The Bed Specialist

Thank you so much for the positive review of your recent experience shopping with us.
Sleep well and hope to see you again one day.
Nick and The Bed Specialist team

Rated 5 out of 5 stars

Excellent Service

Excellent knowledgeable and friendly owner, who showed me the ideal mattress, after I explained what I needed. The delivery staff were really helpful, polite and friendly.

9 June 2025
The Bed Specialist logo

Reply from The Bed Specialist

Hi Sarah,
This was a delight to read and really shows us we are doing the right thing. Thanks again for shopping with us and we hope you are sleeping well...
Take care,
Nick

Rated 4 out of 5 stars

Good delivery

Good delivery , shame not everything I wanted was in stock

15 May 2025
The Bed Specialist logo

Reply from The Bed Specialist

Hi there,
Thanks for the great feedback, we always try to stock as much as possible and we're sorry if not quite everything was available that you wanted in the timescale.
Thanks so much for the other items ordered and we hope you are loving them!
All the best,
Nick

Rated 5 out of 5 stars

Good service …

Good service got to try lots of beds before making a choice was delivered two weeks later was given a call to let me no what time delivery was going to be .all-round good service nice to use independent shop that must be doing something right as its their 60th year 10 out of 10.

1 May 2025
The Bed Specialist logo

Reply from The Bed Specialist

10 out of 10 is an amazing rating, thanks!

Appreciate you buying from us, and writing such a great review of your experience.

Take care
Nick

Rated 5 out of 5 stars

Great customer service

Great choice and customer service. Always buy beds from here, good quality and they definitely give a personal service.

9 April 2025
The Bed Specialist logo

Reply from The Bed Specialist

Hello Mrs Barber,
It's lovely to read the positive ratings and reviews from our customers, we appreciate that a lot.
Thanks for the recent purchase, we hope you're sleeping well.
Nick

Rated 5 out of 5 stars

Excellent

Excellent, friendly, knowledgeable service. Professional delivery service. Bed was assembled without any problems. Bed extremely comfortable. Would thoroughly recommend.

10 April 2025
The Bed Specialist logo

Reply from The Bed Specialist

Thanks for the great review!

Rated 5 out of 5 stars

Wonderful family run business!

Wonderful family run business! Lovely pleasant atmosphere in The Bed Specialist.
Very helpful in making us a choose the right beds. Quick and easy delivery. Glad to help a very friendly Yeovil run business. Would definitely recommend The Bed Specialist.

31 March 2025
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

Fantastic review there, we love reading your comments and that made us smile a lot.

Thanks once again for the recent purchase and we hope you are sleeping well,
Nick

Rated 5 out of 5 stars

Friendly service

Friendly service. Good advice and very knowledgeable on products. Kept updated throughout the purchase and delivered on time by two helpful chaps.

10 April 2025
The Bed Specialist logo

Reply from The Bed Specialist

Thanks very much for your kind review, we really appreciate your business.

Rated 5 out of 5 stars

An exceptional service from The Bed…

An exceptional service from The Bed Specialist.
I made a error in my order, which was quickly resolved and change without any issues or added expense. The staff were incredibly professional and very helpful. Thank you Nick for all your help. I would not hesitate to use The Bed Specialist again.

10 April 2025
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for your business and kind review, we really appreciate your recent online order. I am glad we could help.

Best wishes,
Nick

Rated 5 out of 5 stars

A brilliant experience- The staff were extremely helpful within…

The staff were extremely helpful within the shop and at delivery. They were also knowledgeable and a pleasure to deal with

10 April 2025
The Bed Specialist logo

Reply from The Bed Specialist

That's brilliant, thanks for the great review.

We're so thrilled you liked the experience shopping with us, thanks again for your recent purchase.

Tom and the bed specialist team

Rated 5 out of 5 stars

Love my quilt purchased from The Bed…

Love my quilt purchased from The Bed Specialist. It was a good price, promptly delivered with lots of communication about timings etc.

9 April 2025
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

Thank you Hilary for the kind review. We hope you continue to sleep well under your beautiful new bedding.

Nick and the team

Rated 5 out of 5 stars

Luna bed

A really comfortable bed.

3 April 2025
The Bed Specialist logo

Reply from The Bed Specialist

Thanks Carol, that's great to read.

Sleep well,
Nick and the team

Rated 5 out of 5 stars

Just excellent!

Visiting the shop to choose the bed was a great experience. Very helpful people. Delivery was timely and undertaken with care. All in all, a smooth and enjoyable process.

12 March 2025
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

That's great, thanks so much for the endorsement and your kind recommendation!

We really hope you sleep well,
Nick and the team

Rated 5 out of 5 stars

Highly recommend The Bed Specialist

Highly recommend The Bed Specialist. Couldn't be more pleased with our new bed. Lovely modern shop with a great range of beds and even more online. Shop staff and delivery team are extremely knowledgeable and very friendly.

13 March 2025
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

Thanks for the great review Lynda, we are super happy you love your new bed and thanks again for shopping with us!

Rated 5 out of 5 stars

Superb service

Really great experience. Super helpful in the shop to find exactly what we wanted for the right budget, timely delivery, great installation, and my sons says it is the most comfortable bed he has ever slept in

8 February 2025
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

Thanks for the great review, we really appreciate your business!

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. And nothing was any trouble. And also they new what they were talking about

8 February 2025
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

This is great to read, thanks so much for taking the time to rate us and share your experience.
Take care,
Tom

Rated 5 out of 5 stars

Very knowledgable

Very knowledgable, & helpful. Delivery quick, & men were courteous.

21 January 2025
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

Thanks for your kind recommendation, we really appreciate your business.
Best wishes,
Ashley

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