Thebedvillageyorkshire Reviews 

1,064
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the beds are exceptionally comfortable, solidly built, and offer phenomenal value for money compared to other high-street brands. People also deeply appreciate the swift delivery process, friendly and helpful drivers, and how remarkably easy the furniture is to assemble at home. Some reviewers were not happy with communication regarding delivery schedules, noting difficulties in reaching customer support or receiving timely tracking updates. A few consumers additionally experienced frustrating communication delays when trying to find out precisely when their large orders would finally arrive at their homes.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting that orders arrive quickly and efficiently. Many... See more

Product

Customers report positive experiences with the product, highlighting top-notch quality and great value.... See more

Quality

Consumers find quality to be positive and consistently praise the excellent craftsmanship at a fantastic... See more

Staff

People report positive experiences with staff, highlighting that team members consistently go above and... See more

Service

Reviewers highlight positive aspects of service, expressing high satisfaction and appreciation for the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Everything about the experience with this firm has been brilliant! From obtaining samples to ordering the product was an incredibly smooth process. Their customer service has been second to none, a... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more


Company details

  1. #59 of 228 best companies in Bedroom furniture shop

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,064)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth

All very smooth. Excellent communication. Bed was simple to put together. Highly recommended.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

The Bed Village Yorkshire

I spent a good long while looking for beds before deciding to go with The Bed Village Yorkshire. Quick turn around on the bed and I’m very impressed with the quality. The customer service is on point, cannot fault it at all. Will definitely be ordering again.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great customer service, really good prices and quality. The manager Ash is a gentleman and kept me updated leading up to delivery and even checked in afterwards to ensure assembly went smoothly. Would definitely recommend.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Stunning, Sturdy, Low Price With A Speedy Delivery!

Ordered an Edinburgh Ottoman Divan in plush fabric and it turned out amazing just like in the photos. Solid base and the ottoman gas lifts require little effort to lift our existing mattress. The 54 inch headboard upgrade makes the bed look stunning well worth the extra £40. I ordered the bed on Thursday and received a call on Friday to advise that the bed would be delivered Saturday. Not sure if this is the norm expected, however the chap on the phone mentioned that they had a few deliveries around the midlands so it will be loaded onto the van. All in all extremely happy, the bed looks luxurious and for someone coming from sprung slatted base beds this divan feels amazing. In all honesty if you shop around a divan ottoman with this quality will probably cost you nearer to 4 digits.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. From start to finish a very smooth process. I was kept up to date with the order status and true to their word given a call the day before delivery with a time slot.
The guys who delivered were very friendly and polite and did a really good job assembling the bed (worth paying the little extra)
I’ll be buying again in the future for sure.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Quality Bed

The service from our initial enquiries to delivery day was outstanding throughout. The delivery staff were so polite and courteous and the bed we purchased looks even better than the pictures online. The quality is amazing. Highly recommend The Bed Village Yorkshire and will definitely purchase from here again.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. I had a prob bringing the bed up for the delivery men made sure they found a solution for it! I am forever grateful! Amazing service people! They go above and beyond.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

It was lovely dealing with a local…

It was lovely dealing with a local company
They were very friendly and helpful
I was telephoned several times to inform me of the delivery process and also the day before and half an hour before arrival
We decided not to use the installation facility and put the bed up our self
There were no assembly instructions so had to use a lot of on line videos
Saying that the bed fitted together very well and easily
The bed it’s self is very sturdy and well made
I will definitely use this company again

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service and the…

Very pleased with the service and the quality of the bed and mattress. It was delivered on time and the delivery men were very helpful, respectful and pleasant. They are a credit to the company. Wonderful outstanding service. Thank you so much

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great bed at a great price

Extremely easy to deal with and Ash was very helpful from the day we ordered our bed to the day it was delivered. I would highly recommend The Bed Village Yorkshire.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

What a fabulous service ordered bed…Pauline

What a fabulous service ordered bed late Friday now Sunday by 3pm, they had delivered and assembled in my bedroom very careful taking upstairs and took my old bed away, I live Southport they kept me informed by telephone called me 45 minutes before arriving and the bed was very good price and good quality.

30 March 2025
Unprompted review

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