Thebedvillageyorkshire Reviews 

1,065
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the beds are exceptionally comfortable, solidly built, and offer phenomenal value for money compared to other high-street brands. People also deeply appreciate the swift delivery process, friendly and helpful drivers, and how remarkably easy the furniture is to assemble at home. Some reviewers were not happy with communication regarding delivery schedules, noting difficulties in reaching customer support or receiving timely tracking updates. A few consumers additionally experienced frustrating communication delays when trying to find out precisely when their large orders would finally arrive at their homes.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting that orders arrive quickly and efficiently. Many... See more

Product

Customers report positive experiences with the product, highlighting top-notch quality and great value.... See more

Quality

Consumers find quality to be positive and consistently praise the excellent craftsmanship at a fantastic... See more

Staff

People report positive experiences with staff, highlighting that team members consistently go above and... See more

Service

Reviewers highlight positive aspects of service, expressing high satisfaction and appreciation for the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Everything about the experience with this firm has been brilliant! From obtaining samples to ordering the product was an incredibly smooth process. Their customer service has been second to none, a... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more


Company details

  1. #59 of 228 best companies in Bedroom furniture shop

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,065)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fabulous service ordered bed…Pauline

What a fabulous service ordered bed late Friday now Sunday by 3pm, they had delivered and assembled in my bedroom very careful taking upstairs and took my old bed away, I live Southport they kept me informed by telephone called me 45 minutes before arriving and the bed was very good price and good quality.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Buying beds was a breeze

They were very helpful ensuring that I could get the right beds for our move into our new home. The customer service was excellent and kept me updated throughout the whole process. Will not hesitate to use again. Loved the choice of beds available and the colours & the materials. Also liked you could put the storage drawers where I wanted them.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Seller went above and beyond

Seller went above and beyond to keep me updated about delivery details delivered 2 days earlier than expected . Even offered to build the b3d for me . Excellent product and excellent service

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service great beds

Really happy with the service, communication was great, the beds were great. There was some damage to the wooden fixing on the headboard, we notified them and a replacement arrived the following day. Would recommend to anyone and would definitely use them again.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Fabulous bed. Fabulous service from start to finish. This is my second purchase from the bed village yorshire ❤️

13 March 2025
Rated 5 out of 5 stars

Fab service

Fab service, my son loves the bed and was easy to assemble! Really friendly people nothing was too much trouble.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

No Single bed frame

No problem! Ordered online and contacted same day for delivery. On delivery date was kept up to date with time, very efficient, lovely bed, easy to put headboard on and lovely quality.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from the bedvillage…

Excellent service from the bedvillage Ash and his team were very good to deal with no high pressure sales talk. The bed they delivered was very good quality at a good price they were recommended by my daughter wouldn’t hesitate to shop there again 10/10

12 March 2025
Unprompted review
Rated 5 out of 5 stars

A satisfactory buying experience

I recently purchased an Edinburgh Otterman King size bed and a 2000 mattress from the Bed Village Yorkshire. Ash was my contact at the company and kept me updated on the progress with the purchase and delivery of my order all of which ran very smoothly. I opted on delivery to put the bed together myself and found that it was fairly straightforward though a relative did assist with the build. All in all a very easy process from order to delivery. I am totally satisfied with the price and quality of the bed I purchased and would recommend this company to anyone who is in the market for a new bed.

6 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look