Big Tops Play Centre Reviews 10

TrustScore 4 out of 5

4.2

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Company details

  1. Events & Entertainment

Information provided by various external sources

Large children's indoor play and family entertainment centre, with slides , ball pools, separate toddlers area. We have a Laser Tag arena, Build a Bear, a large sports court and onsite cafe selling home cooked food, cakes and freshly ground coffee. A large variety of children party options with Mascots, princesses, superheroes, Laser Tag, build a bear, or just standard soft play. We are within easy commuting distance to Sheffield , Rotherham, Worksop, Chesterfield and Barnsley.


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4.2

Great

TrustScore 4 out of 5

10 reviews

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4.2

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(10)

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Rated 5 out of 5 stars

☆☆☆ Absolutely brilliant for children af all ages ☆☆☆

After visting for the first time a few weeks ago, we have been back every weekend since. My little boy absolutely loves it! Fantastic fun, and the face painting is brilliant. The food is superb, and the staff are very helpful and friendly. It's lovely to have such a place to take my Son, and we shall continue to for many years to come :)

15 May 2017
Unprompted review
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Reply from Big Tops Play Centre

Good evening Jayne

We really do appreciate such a positive review, and I will be sure to let staff aware of your positive comments.

We have lots of activities coming up the next few months - check out our website for further details: http://thebigtops.co.uk/whats-on/

Kind regards

The Big Tops

Rated 5 out of 5 stars

7th birthday laser tag party

My son has just had his 7th birthday party here. He had a laser tag party which was fantastic. Everyone who played thoroughly enjoyed it (young and old). Big tops is one of his favorite places to go. Plus the staff are always pleasant and helpful.

15 May 2017
Unprompted review
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Reply from Big Tops Play Centre

Good Afternoon Emma

We are so pleased your son enjoyed his birthday party & thank you very much for such a positive review!

If you check out our website, we are running various Laser Tag sessions during May half term if this is something your son may be interested in?

http://thebigtops.co.uk/whats-on/

The Big Tops

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great place!

3 April 2017
Unprompted review
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Reply from Big Tops Play Centre

Good Afternoon Jason

Thank you for the positive review & hope you will visit us in the future.

The Big Tops

Rated 4 out of 5 stars

Always a great experience here!

Always a great experience here, my 8 year old daughter loves big tops... staff are lovely and really efficient. Food and drinks are great and reasonably priced, my daughter loves the cheese and tomato pizza ..
The play area itself has lots of different activities to keep all ages occupied ... my only improvement would be to have the staff monitor the play area a little more at busy times as we have sometimes experienced children using the equipment incorrectly i.e. Going up the slide the wrong way etc which can spoil play for other children. Apart from that I would definitely recommend big tops !!

3 April 2017
Unprompted review
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Reply from Big Tops Play Centre

Good Afternoon Joanne

What a lovely review - it is very much appreciated!

We will take your comments on board.

Hope you will visit us again in the future.

The Big Tops

Rated 3 out of 5 stars

Average

Equipment is good for the size of the place and my son loves it, however it is unclean and always feels dirty. Some of the staff, particularly the older ones are miserable and do not engage with customers or children, and can be very abrupt to the point where I didn't go for a few months because of an incident with one. Coffee's are good.

15 March 2017
Unprompted review
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Reply from Big Tops Play Centre

Good afternoon

We take our customer feedback very seriously, and we have spoken to our staff regarding your review.
We keep our tables and floor area as clean as possible, and have a rigorous cleaning schedule.
Most reviews we receive comment on the cleanliness of The Big Tops, so hopefully you will visit us again.

Kind regards
The Big Tops

Rated 4 out of 5 stars

Big tops

Kids had a great time. Could do with some lockers to put handbags/valuables away whilst playing with kids

13 March 2017
Unprompted review
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Reply from Big Tops Play Centre

Good afternoon

Many thanks for your review. We will definitely give some thought to the locker suggestion.

We hope to see you in the future.

Rated 5 out of 5 stars

Big Favorite for the kids

Lovely place, nice food

13 March 2017
Unprompted review
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Reply from Big Tops Play Centre

Good Afternoon Michael

We are so happy to receive such a positive review!

We work hard at The Big Tops to ensure that our customers enjoy their time with us.

We hope to see you again in the future.

Kind regards
The Big Tops

Rated 5 out of 5 stars

Great place

Big Tops is an excellent place for kids. The large play area looks fantastic and the 'Build a bear' area is amazing. My only criticism's are the fact that entry forchild over the age of one is priced the same as the older kids who can obviously enjoy far more of the facilities. Also, as great as the 'under fives' play area is, I do feel that it should be for 'under threes'. Some of the 'older' children in this area were (naturally) more boisterous than my 14 month old and she was knocked around a little. Although, she was not phased and all in all, really enjoys visiting.

13 March 2017
Unprompted review
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Reply from Big Tops Play Centre

Good Afternoon Victoria

Thank you so much for such a kind and positive review!

We will certainly take your advice/comments on board, and hope to see you again in the future.

Kind regards
The Big Tops

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