An excellent pair of shoes at a very reasonable price. I have to confess, I was sceptical about using a company, I had never heard of, but my doubt was unfounded. The shoes were in excellent condition... See more
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Review summary
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Initially I ordered the incorrect size. I had an automatic response stating that I could actually exchange rather than re-order. Slight delay in responses through email, and high stress my end ens... See more
Ordered a pair of Dr Martens. Bit of a faff after the delivery time was misunderstood (my fault!) and arranged to go and collect instead. Excellent comms with the store, very friendly and helpful staf... See more
What fantastic service! The company called me as I'd ordered two sizes not knowing which I would need. Before they sent the shoes they called and explained that Dr Martins tend to come up big. They se... See more
Company details
Written by the company
The Boot Company is a long established, Family Company who have made it their mission to offer superb quality footwear to customers all over the world, we are recognized worldwide, as one of the best stockists of Dr Martens footwear. We aim to make your shopping experience as convenient and rewarding as possible. Please let us know if you cannot find the style you want in our current online display and we will endeavor to locate it for you. We are always happy to receive your comments and feedback. Our Telephone advisors will be able to assist you with any enquiries. Please call us on 01179243707, our lines are open between 9:30am and 6pm, Monday to Saturday and between 11am and 4pm on Sundays. Or email us at: info@thebootcompany.com Great Reasons for Shopping with The Boot Company We aim to deliver to your door, at a competitive price. We provide a friendly, personal service to all our customers. We are one of the largest stockiest of Dr. Marten's products in the UK and attract many customers from around the world. We have a dedicated sales team ready to process your order and deliver your goods quickly and reliably. We hold large stocks of the main Dr Martens lines as well as many unusual or limited styles from this iconic brand. We stock many other high profile brands and are appointed stockists for Skechers, Fly London, Art, Blundstone, Birkenstock, R M Williams and many more. We have a quick and easy order process and our team is always ready to help you.
Contact info
The Boot Company 203a Cheltenham Road, BS6 5QX, Bristol, United Kingdom
- 01179243707
- info@thebootcompany.com
- thebootcompany.com
4.6
Excellent
859 reviews
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Super service and my boots were…
Super service and my boots were delivered very prompt, (3 days) to NI. Very impressed
26 August 2025
Great business - Highly recommend
Great customer service from this company. A shame bigger retailers don’t take a note on how it should be done from The Boot Company. A long story but I will say they tried their best at all stages and I was extremely pleased with the way they handled the purchase. Good old fashioned customer service that is rare these days.
28 August 2025
Unprompted review
Great product at a great price
Great product at a great price. Well packaged and promptly delivered.
2 August 2025
Great first experience!
Great first experience purchasing from this seller! Everything perfect; Easy order process via website. Doc Martens exactly as described. Good price. Fast, free delivery. Will be very happy to purchase from this company again in the future!
2 August 2025
It's not the companies fault but Dr…
It's not the companies fault but Dr Martins don't do half sizes in the boots I ordered. But their was nothing hassle in my return.
Many thanks Tony
12 July 2025
Just what the Dr ordered
28 July 2025
Nick is very knowledgeable
Nick is very knowledgeable, answered all my questions and sold me some kick ass shoes. This is an experience and shoe you can’t get anywhere else IN THE WORLD. Highly recommend.
3 August 2025
Unprompted review
Bought these shoes on a click and…
Bought these shoes on a click and collect from my local shop. When I picked the shoes from the shop I must say the staff were above and beyond with their service both of the staff could not have been more helpful. I own over 10 pairs of dm’s but I am always willing to take good advice from polite staff 1st class.
18 July 2025
After much hassle
After much hassle, I finally received the parcel.
Their so clever at boot company, they didn't even put the correct address in. So then the postman, can't deliver.
And after days of waiting, they post it next door.
A cluster from start to finish.
Won't be buying from theme again.
7 July 2025
Reply from The Boot Company
Hi Vinny,
We always aim to deliver great service — even when the odds are stacked against us… like when a customer enters the wrong address at checkout.
Just to set the record straight: Your shipping label was printed automatically from the information you entered at checkout. So when the postman couldn’t deliver, it wasn’t because we were “clever” — it was because we were following your instructions to the letter. Judging by the spelling in your review, it's clear how a typo in the address might have slipped through — it happens!
Even with that hiccup, your order still arrived in 3 days, which is right on target for the free delivery option you selected...Not bad, considering we were working with incomplete info.
Thankfully, your neighbour stepped in to save the day. Maybe next time, give them a heads-up — or better yet, double-check your address when placing an order. 😉
Kind Regards
Tom
The Boot Company
My Art sandals arrived quickly by Royal…
My Art sandals arrived quickly by Royal Mail so the parcel wasn’t left on the doorstep. The sandals are perfect, comfortable and pretty.
1 July 2025
The service and delivery were…
The service and delivery were absolutely spot on ,couldn't fault them and the boots were way better than expected so a massive bonus,so A+++++++. Many thanks.
27 June 2025
Excellent! Highly recommend
My husband ordered a pair of Dr Martens boots yesterday and they arrived today as promised. The boots are even better than he expected! Thank you so much for a great shopping experience. 👍
28 June 2025
Unprompted review
Doc martens
Doc martens ordered, came today and they are beautiful. Definitely ordering from the boot company again! Great service and great prices thank you 😊
18 June 2025
Unprompted review
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