Thecardcloset Reviews 636

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I absolutely love this service - I'm an Israeli, living in Thailand, business based in HK - this caused me all types of issues purchasing games from Sony's store. Enter TheCardCloset... In... See more

Rated 1 out of 5 stars

This service is scam, they want you to send them personal information, photo of ID and after all they cancels your order without explanation. And they have limit one order per month for new accounts.... See more

Company replied

Rated 5 out of 5 stars

Fantastic fast purchasing experience. Living in Switzerland and easily can get some of my home country US Gift cards with instant delivery. Can be a little expensive depending on which card you need,... See more

Rated 4 out of 5 stars

The whole process took less than 10 minutes after uploading the 2 verification photos. I ordered 4 amazon gift cards and received them as PDF files attached to the delivery email. I paid with PayPal.... See more

Company details


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4.2

Great

TrustScore 4 out of 5

636 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(636)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Zero Support.

I have been usung Card closet for years now and never had an issue with purchasing. I have now encountered a payment issue for the first time. I contacted their customer support and I don't even want to call that customer support, because I definitely did not get "supported". Horrible. but their "customer support" is absolutely useless. I don't know how/when I will get my money back as the transaction failed. And they are holding on to it.

This company is not a scam but if you ever run into any issue with your purchase just know that you're on your own.

23 August 2024
Unprompted review
Thecardcloset logo

Reply from Thecardcloset

Hello,

I reviewed your account and am not sure what went wrong and only see shipped orders with your account. All of our payments go through PayPal and we have not blocked any orders or payments from you. Please contact us at support@thecardcloset.com so we can assist you further.

Sincerely,
TheCardCloset

Rated 1 out of 5 stars

I ordered an apple gift card from this…

I ordered an apple gift card from this site and I am unable to redeem it. Everytime I try it says the card is not verified. I followed the directions on the card to redeem and nothing. I contacted customer support and they just kept going in circles about the same issues but kept changing who the support was.

16 August 2024
Unprompted review
Thecardcloset logo

Reply from Thecardcloset

Hello,

We have requested that this user provide evidence of their experience; however, they have not responded with anything and we do not believe they have an account with us. If they do, please contact us at support@thecardcloset.com so we can assist them.

Sincerely,
TheCardCloset

Rated 5 out of 5 stars

LOVE IT!

I love using card closet for my Nintendo switch when I have the money.
I also like using card closet because it goes towards me getting games I want instead of going to games top every once in awhile.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

game cards

all my purchase have been fine with no issues and the time I did have an issue they made it right..I use this site to purchase game cards for my son who is overseas..

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Very nice

Very nice, fast and sharp. As soon as you get verified ,payment and delivery of your card is basically seamless. Excellent.

20 January 2024
Unprompted review
Rated 2 out of 5 stars

$100 scam

Worked the first time when I bought a $20 valor at gift card but when I went for a $100 it said I already redeemed it even though I just got it.

31 December 2023
Unprompted review
Thecardcloset logo

Reply from Thecardcloset

Hello,

We have requested that this user provide evidence of their experience; however, they have not responded with anything and we do not believe they have an account with us. If they do, please contact us at support@thecardcloset.com so we can assist them.

Sincerely,
TheCardCloset

Rated 4 out of 5 stars

FAST AND RELIABLE

I live in the Caribbean and playstation and Amazon doesn't support my region in the terms of digital gift cards, I wanted playstation gift card and card closet provided it it is a little more expensive but it's reliable and fast.

7 October 2023
Unprompted review

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