Excellent Service Every Time! I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially purchased a gift card for a client who had travelled to Brisbane for treatment after an unexpected diagnosis. I was then blown away when I won the monthly gift card swap, that I was able t... See more
Company replied
We love using card.gift for our staff gift cards. It’s quick, convenient, and always reliable. Orders are processed smoothly, and the regular updates make it easy to track everything. Great service an... See more
Company replied
I love that you can preview. your animated digital e-card opening and make changes before sending. I also love how this is sent to the recipient almost immediately after you make the purchase. (Other... See more
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Company details
Written by the company
Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.
Contact info
Australia
- thecardnetwork.com.au
3.5
Average
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 month
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Not great but not horrible… honest answer
Great response time but. Extremely hard to just download app receive message and create. Account let alone add the card you have already purchaced to the app!
21 February 2025
Unprompted review
Reply from The Card Network
Hi Kay,
Thanks for your honest feedback! We're glad you found the response time great, but we’re sorry to hear that your app experience wasn’t as smooth as expected.
If you’re still having troubles with your card, our Customer Support team would love to help—please reach out via this link: https://card.gift/page/contact-us
We appreciate your feedback and will continue working to improve the process!
Best regards,
The Card Network
Omg love love love
Omg love love love! So easy! Definitely my go to from now on!
20 February 2025
Unprompted review
Reply from The Card Network
Hi Candace,
We’re so thrilled to hear you loved your experience with us! Thank you for the kind words – we’re excited to be your go-to for gifts from now on.
If there’s anything else we can do for you, just let us know. We look forward to helping you again soon!
Warm regards,
The Card Network
Quick and easy when you need a gift…
Quick and easy when you need a gift card in a hurry
20 February 2025
Unprompted review
Reply from The Card Network
Hi John,
Thank you for your great review! We’re so glad to hear that our gift cards are quick and easy to get when you’re in a hurry. We really appreciate your feedback!
Regards,
The Card Network
Great Experience with the Card Network!
Great company, they are our go to for work incentives and birthdays for the team. It allows everyone to choose what they want to spend it on and we have never had any issues with them. One time we accidentally put in the wrong phone number for a card, we called through and they were really quick to change the error for us and get the card resent, great service and great company!
17 February 2025
Unprompted review
Reply from The Card Network
Hi Skye,
Thank you so much for your fantastic review! We’re thrilled to hear that our gift cards are your go-to choice for work incentives and birthdays.
It’s great to know that your team has had a positive experience, and we’re especially happy to hear that we were able to quickly resolve the issue with the phone number. We truly appreciate your feedback and look forward to continuing to serve you!
Warm regards,
The Card Network
Registering was super easy to do there…
Registering was super easy to do there wasn't anything complicated which I love because life is difficult enough was a nice experience all round :)
19 February 2025
Unprompted review
Reply from The Card Network
Hi Edd,
Thank you for your wonderful review! We’re so glad to hear that registering your gift card was a breeze for you and that you had a smooth experience overall. We completely agree - keeping things simple is always a win!
Thanks again for your kind words!
Best regards,
The Card Network
Great gift card and loved the design
I was very happy with my transaction - loved that the gift card was animated, and had a suitable design for a 21st birthday present.
18 February 2025
Unprompted review
Reply from The Card Network
Hi Eileen,
Thank you for your lovely review! We’re so glad to hear that you loved the design of of your gift card for a 21st present.
Thanks again for your feedback!
Regards,
The Card Network
I've bought over 30 gift cards
I've bought over 30 gift cards, each card bought for myself in the form of prepaid Mastercards for use on subscriptions I don't want repeating over and over forever each card bought with the for myself option arrived in my email in 10min. Very happy with the service. Also you can add the cards to your phones wallet without any drama love it
8 February 2025
Unprompted review
Reply from The Card Network
Hi Michael,
Thank you for your awesome review! We’re so glad to hear that our Mastercard Gift Cards have been perfect for your needs, and it’s fantastic that the process was quick and easy for you.
We’re also happy to know that adding your gift cards to your Apple Wallet was seamless. Your satisfaction means a lot to us!
Kind regards,
The Card Network
Very easy and smooth transaction
Very easy and smooth transaction. The card arrived at the expected time with no issues. Very happy with this service.
14 February 2025
Unprompted review
Reply from The Card Network
Hi Gayle,
Thank you for your fantastic review! We’re thrilled to hear that your transaction was easy and smooth, and that the gift card arrived on time without any issues.
We truly appreciate your feedback and are so glad you’re happy with our services.
Warm regards,
The Card Network
Twice I tried twice to purchase online…
Twice I tried twice to purchase online voucher and both times you cancelled my order with any clear reason. I wasted 3 days on this.
I ended up having to go to the supermarket and acquire a gift card.
13 February 2025
Unprompted review
I found the multi-card ideal as a gift ideal and easy.
I found the multi-card ideal as a gift for my grandson as it gives him a range of stores to spend his gift. The process of selecting the card and $ amount then processing was very straight forward and he got it emailed to his phone immediately.
17 February 2025
Unprompted review
Reply from The Card Network
Hi Chris,
Thank you for your wonderful review! We’re so glad to hear that our multi-choice cards were the perfect gift for your grandson, and that the process was straightforward and efficient.
It’s great to know he received it right away, and we appreciate you sharing your positive experience!
Best regards,
The Card Network
Reply from The Card Network
Hi Rebecca,
Thank you for your review! We’re glad to hear that you had an easy and reliable transaction experience. We truly appreciate your feedback!
Regards,
The Card Network
Fast and reliable
Fast and reliable
Multiple cards purchased and always a happy customer
16 February 2025
Unprompted review
Reply from The Card Network
Hi Mitch,
Thank you for your great review! We're so glad to hear that you’ve had a fast and reliable experience with us, and we really appreciate your continued support. It’s awesome to know that you’re always a happy customer!
Best regards,
The Card Network
Getting cards for gifts is so easy with…
Getting cards for gifts is so easy with this site. Email almost immediately and so easy to do. Great service Thanks
15 February 2025
Unprompted review
Reply from The Card Network
Hi David,
Thank you for your wonderful review! We’re so happy to hear that our site made it easy for you to get gift cards, and that you appreciated the quick email delivery.
If there's anything we can do to earn that extra star, please don't hesitate to let us know!
Warm regards,
The Card Network
The gift card was not instantly sent to recipient.
The gift card was not instantly sent to the recipient. I wrote an email but because it was over the weekend, I didn’t get a reply however I called on Monday during business hours, no one answered the line. Got alittle worried but finally someone replied my email and resent the gift card to the recipient.
10 February 2025
Unprompted review
There is plenty of different gift cards…
There is plenty of different gift cards to choose from and very easy to send to your loved ones
13 February 2025
Unprompted review
Reply from The Card Network
Hi there,
Thank you for your great review! We're so glad to hear that you enjoyed the variety of gift cards available and found it easy to send them to your loved ones. We really appreciate your feedback!
Regards,
The Card Network
Have been used TCN for the past few…
Have been used TCN for the past few months making orders every week day, and has been pretty much seamless - which means my job is smoother! Thanks TCN!
18 February 2025
Unprompted review
Reply from The Card Network
Hi Emma,
Thank you for your amazing review! We’re thrilled to hear that your experience with us has been seamless and that it’s helping make your job easier.
We truly appreciate your continued support and look forward to serving you for many more smooth transactions!
Kind regards,
The Card Network
Sometimes when I get a card for a huge…
Sometimes when I get a card for a huge amount, it takes a day and then gets canceled.
14 February 2025
Unprompted review
Easy to navigate website with a lot of options.
Vast array of different gift cards available from numerous providers. The ability to choose customised cards is a nice touch. Fast and easy to navigate Website that allows for a quick transaction.
18 February 2025
Unprompted review
Reply from The Card Network
Hi Jason,
Thank you for your detailed and thoughtful review! We're so glad to hear that you found our website easy to navigate and that you enjoyed the variety of gift card options. It’s also great to know that the quick and easy transaction process worked well for you!
We appreciate your feedback and look forward to serving you again soon!
Warm regards,
The Card Network
Great Physical Gift Card
We always purchase the physical visa gift cards for our staff and they are shipped and received within a week of purchasing. Always reliable and easy to navigate their website!
11 February 2025
Unprompted review
Reply from The Card Network
Hi Bree,
Thank you for your fantastic review! We’re so glad to hear that our physical gift cards are working well for you and your staff. It’s also great to know that the website experience and delivery process have been smooth and reliable.
We really appreciate your continued trust in us!
Regards,
The Card Network
I don’t understand why people say this…
I don’t understand why people say this website is fake and a scam I’ve ordered 5 gift cards and got them instantly. Highly recommend this company so easy to order a gift card
1 February 2025
Unprompted review
Reply from The Card Network
Hi Kyle,
Thank you so much for your awesome review and for recommending us! We're thrilled to hear you’ve had such a smooth experience with ordering gift cards, and we really appreciate your trust.
Thanks again for your support!
Best regards,
The Card Network
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