Excellent Service Every Time! I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially purchased a gift card for a client who had travelled to Brisbane for treatment after an unexpected diagnosis. I was then blown away when I won the monthly gift card swap, that I was able t... See more
Company replied
We love using card.gift for our staff gift cards. It’s quick, convenient, and always reliable. Orders are processed smoothly, and the regular updates make it easy to track everything. Great service an... See more
Company replied
I love that you can preview. your animated digital e-card opening and make changes before sending. I also love how this is sent to the recipient almost immediately after you make the purchase. (Other... See more
Company replied
Company details
Written by the company
Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.
Contact info
Australia
- thecardnetwork.com.au
3.5
Average
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EASE OF ACCESS AND USE
Ease of use on the Site.
Once you use, easy to apply.
No wait time.
Very fast.
I use this network all the time.
So many options, it's great.
No need to go in store, so convenient
1 November 2025
Unprompted review
Reply from The Card Network
Hi, thanks for the feedback! It's great to hear you find the site easy to use, and that you loved the variety of convenient options. We appreciate your continued support.
Warm regards,
The Card Network
I initially purchased a gift card for a client
I initially purchased a gift card for a client who had travelled to Brisbane for treatment after an unexpected diagnosis. I was then blown away when I won the monthly gift card swap, that I was able to share this with my colleague, who also supported this participant. Thank you for making it easier to celebrate a small community!
15 July 2025
Unprompted review
Reply from The Card Network
Hi Kate, thank you so much for sharing your story! It's wonderful to hear our gift cards helped you celebrate and support your community, and congratulations on winning the monthly giveaway.
Warm regards,
The Card Network
Super easy to order and quick dispatch…
Super easy to order and quick dispatch - we ordered a number of fuel cards for an event give-away ... it was so easy the first time I ordered - we made a second order! Thanks so much ...
17 November 2025
Unprompted review
Reply from The Card Network
Hi Peta, we're so glad the process was smooth for your event. It's great to hear the first order made the second and easy choice. Thanks for choosing us!
Warm regards,
The Card Network
Easy to use instant payment highly…
Easy to use instant payment highly recommended
11 November 2025
Unprompted review
Reply from The Card Network
Hi Andria, we're so happy to hear that you had a great experience gifting with us. Thank you so much for your feedback!
Warm regards,
The Card Network
Super easy and quick to purchase for…
Super easy and quick to purchase for our rewards promo. Loads of great options to choose from — love it!
17 November 2025
Unprompted review
Reply from The Card Network
Hi Cassandra, thanks for sharing! It’s fantastic to hear the purchase was quick and easy, and that the variety of options helped make your rewards promo a success.
Warm regards,
The Card Network
Left present too late
Left present too late, excellent way to have something to give.
11 November 2025
Unprompted review
Reply from The Card Network
Hi Trish, we’re glad we could help when you were short on time. Happy it made gifting easier!
Warm regards,
The Card Network
Great Experience
Very easy to organise gift cards, overall, a great experience
13 November 2025
Unprompted review
Reply from The Card Network
Hi Shyanne, thanks for sharing! It's great to hear that organising gift cards was simple and that you had an overall positive experience.
Warm regards,
The Card Network
Our Go-To for Staff Gift Cards
We love using card.gift for our staff gift cards. It’s quick, convenient, and always reliable. Orders are processed smoothly, and the regular updates make it easy to track everything. Great service and highly recommended!
14 November 2025
Unprompted review
Reply from The Card Network
Hi Amy, Thanks for your feedback! It’s fantastic to hear that we help to make rewarding your staff quick, convenient, and reliable. We really appreciate your recommendation!
Warm regards,
The Card Network
when I made a mistake...
when I made a mistake...
when I made a mistake with my email address the customer service team was prompt and supportive in getting my gift card to the right address.
10 November 2025
Unprompted review
Reply from The Card Network
Hi Sarah, thanks for sharing! It’s great to hear our team could help quickly and get your gift card to the right address, we’re always happy to support our customers
Warm regards,
The Card Network
Good quick delivery of the digital gift…
Good quick delivery of the digital gift cards! I am the birthday organiser in the office so need to have them cranking through! great service and gorgeous graphics for cards with a wide range of choice
14 November 2025
Unprompted review
Reply from The Card Network
Hi Natalie, thanks for sharing! It’s fantastic to hear the delivery was quick and that the cards, graphics, and variety helped make your office birthday celebrations easy and fun.
Warm regards,
The Card Network
Reply from The Card Network
Hi Troy, thanks for your feedback! We’re thrilled to hear you had such a positive experience.
Warm regards,
The Card Network
Easy and affordable
Easy and affordable, to spread the love around, that something extra special for the Christmas fillers to promote the self shopping experience. Let them indulge, spoil themselves and get what they want .
18 November 2025
Unprompted review
Reply from The Card Network
Hi Vanessa, thanks for sharing! It’s wonderful to hear our gift cards helped make Christmas gifting easy and special, letting everyone treat themselves just the way they like.
Warm regards,
The Card Network
Diversity in payment method
Absolutely the company doing so well in terms of payment method.. I can easily use my Gpay payment method without no glitch or whatsoever.. They are fast and reliable and reliable.. A thumbs up for this great work..
10 November 2025
Unprompted review
Reply from The Card Network
Hi Tosin, thanks for sharing your experience! It's fantastic to hear the payment process was smooth and that everything felt fast and reliable. We really appreciate your thumbs up!
Warm regards,
The Card Network
Perfect value and great experience.
Perfect value and great experience.. very fast delivery to email
8 November 2025
Unprompted review
Reply from The Card Network
Hi Jade, thanks for your feedback! It’s great to hear you had a smooth experience and that the delivery was fast and convenient.
Warm regards,
The Card Network
It was a very easy to use service…
It was a very easy to use service which essentially had no wait time from purchase to receiving digital gift card.
Would recommend this service to anyone that wants to experience quick and easy transactions for online/in store spending
17 November 2025
Unprompted review
Reply from The Card Network
Hi Neil, thank you for sharing your experience! It's wonderful to hear the process was quick and seamless, from purchase to receiving the digital gift card. We really appreciate your recommendation.
Warm regards,
The Card Network
My Go To for Instant Gift Cards
Excellent Service Every Time!
I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s completely hassle free, reliable, and so convenient, especially when I need something last minute. I’m genuinely impressed with the consistency and great service.
Highly recommend!
15 November 2025
Unprompted review
Reply from The Card Network
Hi Iram, thank you so much for your kind words! It's fantastic to hear that our service has been consistently fast, hassle-free and reliable for you. Especially for those last minute gifts. We really appreciate your recommendation.
Warm regards,
The Card Network
Easy to use from anywhere and online.
16 November 2025
Unprompted review
Reply from The Card Network
Hi Nrilav, thank you for the feedback! It's great to hear the cards were convenient and easy to use.
Warm regards,
The Card Network
Don't try to buy a Gift Card from New Zealand...
I tried to buy a Gift Card from New Zealand to thank an Australian client.
Card.Gift processed the payment immediately, collected the money from my account and cancelled the card 12 hours later.
SEVEN (7) days later, and I am still struggling to get replies to my emails and am still out of pocket by a few hundred dollars!
Card.Gift is an expert at stonewalling and ghosting their clients.
9 November 2025
Unprompted review
Easy and straight forward site.
Easy and straight forward site.
Zero issues while purchasing the cards
Recipient received card instantly.
Love loce love!!!!
10 November 2025
Unprompted review
Reply from The Card Network
Hi Kylie, thanks for sharing your experience! It’s fantastic to hear the process was smooth and the recipient got their card instantly, we love hearing this.
Warm regards,
The Card Network
I was satisfied with the overall…
I was satisfied with the overall experience
17 November 2025
Unprompted review
Reply from The Card Network
Hi Lana, we're so happy that you have a great experience with us. Thank you for the kind review!
Warm regards,
The Card Network
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