The Carriage Reviews 

Vicky is a wealth of knowledge on Somnus beds, I’m so glad we found the Carriage online.
As we were unable to attend the showroom , she was able to advise and guide us at every step. This was invaluable, as not all retailers are knowledgeable about the brand. If we had specific questions , she was always able to answer directly, or find out quickly for us from the manufacturer. With quite a big investment, there was a real depth of reassurance in going with the Carriage, and Vicky’s approach is the perfect combination of professional and friendly. The delivery of our purchases by the family team, has always been spot on. We are so impressed with the Carriage and would definitely recommend to friends.

The showroom is amazing, and the customer service is exceptional. Vicky talked me through all of the mattress range and left me to test them on my own. Vicky is very knowledgeable on the subject and talks you through the detail, which is so helpful when buying a bed and mattress you will be sleeping in for many years! Delivery service was exceptional, the delivery team went above and beyond to get my bed into my cottage. It looks great and is so comfy.

A great experience, very friendly staff and lots of stock.
The bed was delivered as agreed, and the old one removed at no extra cost.
The bed is fabulous and comfy, and will definitely recommend to friends.

We have made purchases at the Carriage on 2 occasions, with the latter, super king size bed being bought last month in February 2022.
Excellent service throughout and we have no hesitation in our recommendation in marking our experience with Carriage "5" star

Bought 2 beds from here, very knowledgeable about their products and very friendly and relaxed. Lead times for delivery were exactly as promised and the beds are wonderful, would highly recommend

My wife and I visited the shop with the intention of researching the mattress options with a view to buy.

Vicky was very helpful and explained the specifications of the various mattresses on display, and left us to test each one in our own time. Vicky’s product knowledge was excellent.

We made our decision, ordered and received delivery on time.

Excellent Customer Service with no pressure selling.

Highly recommend

I have bought 3 beds from the Carriage and each time I have had great service from Vicky. 2 of the beds were for my children and Vicky gave great advice around what to buy. The beds were delivered promptly and efficiently and I couldn’t be happier with the service or the beds!

I’ve bought 2 beds, a sofa bed and a mattress as well as a number of other items from The Carriage, all of which I am delighted with. The customer service in the showroom has always been excellent, Vicky knows her stuff and is really helpful, she listens to what you want and gives her advice when asked for which is fantastic. The delivery of what are very large items has been completely stress free, William has turned up when expected and the team have had to carry some pretty heavy stuff upstairs for us which they have done carefully and considerately. We have been very happy with the service and will go back again.