The CCTV Store Reviews 

247
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Many shoppers are extremely pleased with the remarkably quick shipping times, noting that orders often arrive the very next day. Consumers consistently appreciate the helpful support provided by the staff when choosing appropriate equipment. Buyers also emphasize that the products function properly and meet expectations right out of the box. Some reviewers were not happy with delivery delays and missing items causing frustration. A few customers mentioned receiving incorrect parts or dealing with unexpected fulfillment errors. People noted that resolving these specific issues took additional time and effort.

What people talk about most

Delivery service

People report positive experiences with delivery_service, highlighting consistently fast and efficient... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive promptly and work very well.... See more

Service

Users describe positive interactions with service, highlighting professional, fast, and helpful assistance.... See more

Order

Customers had positive experiences with order, highlighting efficient and quick next-day delivery. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, praising their friendly and extremely knowledgeable approach.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... See more

Rated 5 out of 5 stars

Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... See more

Rated 5 out of 5 stars

Great prices and the equipment is delivered really quickly. I've ordered a full Dahua CCTV system in the past which was really good, so when I moved house I went straight back to CCTV Store to order a... See more

Rated 5 out of 5 stars

I ordered a CCTV recorder from here and experienced nothing but great customer service. Initially I needed some help as I didn't know if it was compatible with an old camera I have. The support team... See more


Company details

  1. #34 of 46 best companies in Security equipment

Written by the company

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(247)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Experience.

Good price. Delivery right about when they said (it was Easter) and I didn’t pay extra. Everything I ordered all in one delivery and in good condition.

1 April 2026
Rated 5 out of 5 stars

Great prices

Great prices, good advice on the phone and next day delivery worked well, especially when needed! Would recommend.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The cctv cameras do exactly what we need. The image is clear, and we are particularly pleased that it records sound as well. I definitely recommend

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Service second to none

Huzi was extremely helpful as always, he guided me with a specialised people counting camera and even offered help to help programme the camera.

I couldn't have asked for more

6 March 2026
Rated 5 out of 5 stars

FIrst class expert advice and customer service

I was looking for a reliable online supplier to help me upgrade my existing cctv solution with Hikvision gear. I emailed a few places with my questions and only one ( The CCTV Store) took the time to respond to my technical questions and assist me in the making the right choices.

The advice I got from Huzi was extremely helpful and ensured I don’t make any costly mistakes. The assistance was professional , fast and an absolute credit to the company as this is what differentiates suppliers.

Excellent customer service and I’m already anticipating buying more compatible items as a result of the great buying experience, fast shipment and excellent support.

Keep up the great work and thank you !

22 February 2026
Unprompted review
Rated 5 out of 5 stars

I simply cannot fault this company.

I simply cannot fault this company.
The CCTV Store is simply the best at customer support, pricing , good quality stock and most important, SUPER FAST DELIVERY.
Thanks again to the CCTV Store for helping me in my product choices!

13 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look