The Children's Shoe Company Reviews 

652
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality, comfort, and excellent selection of shoes available. Many people highlight the fast, prompt, and efficient delivery service, with orders often arriving quickly and on time. Reviewers also appreciate the smooth and easy ordering process through the website, along with the beautifully packaged items. Consumers frequently mention the shoes are perfect for their children, offering a good fit and allowing them to move freely. The overall shopping experience is described as excellent, making it a preferred choice for many.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great choice and selection of shoes,... See more

Delivery service

People report positive experiences with delivery service, consistently praising the speed and efficiency of... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent quality of items... See more

Order

Consumers find the ordering process to be a positive experience, consistently reporting it as smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy to find my daughter’s favourite school shoe on your website! We were getting them from a shoe shop but it closed down so I had to hunt them down online. I will definitely order from you again... See more

Rated 5 out of 5 stars

I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more

Rated 5 out of 5 stars

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more

Rated 5 out of 5 stars

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more


Company details

  1. #15 of 216 best companies in Shoe shop
  2. #9 of 81 best companies in Children's clothes shop

Written by the company

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

652 reviews

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Asks customers to review

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4.9

All reviews

(652)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amassing service

Ordered boys school shoes on line and they arrived in two days. I knew the exact size that we purchased in August but my Grandson need a new pair for January. Amasing service

20 November 2025
The Children's Shoe Company logo

Reply from The Children's Shoe Company

Thank you for taking the time to leave a review it is greatly appreciated, especially when small independent retailers are struggling.

Rated 5 out of 5 stars

Special lovely boots

Really lovely little boots for my granddaughter's 3rd birthday. They are different and special and I am sure that both she and her parents will love them!
Arrived quickly, very pleased

15 October 2025
Rated 5 out of 5 stars

My go to for children’s shoes now!

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe shop. He was happy with each pair he tried, service was exceptional and so quick.

28 August 2025
Rated 5 out of 5 stars

I ordered school shoes for my daughter…

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you!

Shoes worked out very expensive with exchange rate, delivery charge and customs charges but that was not the shop’s fault and service was super..

27 August 2025
Rated 3 out of 5 stars

Ups and downs

Nice people and great selection of shoes but slightly lacking in customer service. Wouldn’t use them again.

13 August 2025
Rated 5 out of 5 stars

Beautiful well fitting shoes

The shoes were delivered quickly and were of excellent quality and a good fit for my 15 month old grandaughter. She is able to walk and run in them without problem - and didn’t want to take them off

26 August 2025

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